2/10 Terrible
Bobby
Travelled with group
7 Nov 2025
Disliked: Cleanliness, amenities
Avoid at all cost- we stayed here for 3 nights and it was the biggest regret of this trip. Only the views are nice about this hotel. I don’t mind that it’s 3km from the town centre because Lago Argentino is beautiful. Everything else was an extortion
1. Iron- they don’t provide it, I was told I have to pay extra for laundry that would include ironing.
2. Hair dryer was broken on our first day.
3. They put is in room 101 which is on another side of the hotel- you have to walk out for 1 minute in the cold and wind. The key card wasn’t working my friend has to walk back outside into the reception and get it.
4. To eat breakfast you have to do the same- go out of the and walk in the cold and wind, such a hassle- I wouldn’t even call the breakfast basic, options weren’t any good, if you want eggs you have to pay extra
5. We asked for a different room for the day after when we spent a night in El Chalten, to be placed at the main hotel- there were triple rooms available online but we were told we have to change our booking online and pay- this I don’t understand for it was for another triple rooms and not an upgrade. In the end we stayed in the same room, 101.
6. It was pretty cold in the room and when we turned the heater on, it leaked with so much water the poor receptionist have to troubleshoot it and become an engineer for that night
The experience has been so horrible, the worst hotel we’ve had in Chile and Argentina!! Would never book here again if if it’s the only hotel i
Bobby
Stayed 2 nights in Oct 2025
