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Adhara Hacienda Cancun

3.0 star property

Photo gallery for Adhara Hacienda Cancun

Arcade
Reception
Terrace/patio
Exterior
Gym

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
Av. Carlos Nader, Lotes 1,2,3, Cancun, QROO, 77500
  • Place, Mercado 23
    ‪5 min walk‬
  • Place, Las Palapas Park
    ‪10 min walk‬
  • Place, Benito Juarez Municipal Building
    ‪11 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

8.6 out of 10
Excellent
(43 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Room Executive Floor

In-room safe, desk, laptop workspace, iron/ironing board

Room Executive Floor

9.6 out of 10
Exceptional
(8 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

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About the area

Cancun

With a stay at Adhara Hacienda Cancun, you'll be centrally located in Cancun, a 7-minute walk from Mercado 23 and 10 minutes by foot from Benito Juarez Municipal Building. .This family-friendly hotel is 0.8 mi (1.3 km) from Las Palapas Park and 1.2 mi (1.9 km) from Puerto Cancun Golf Course.

What's nearby

  • Mercado 23 - 5 min walk - 0.4 km
  • Séptimo Día Adventist Church - 6 min walk - 0.6 km
  • Las Palapas Park - 10 min walk - 0.9 km
  • Benito Juarez Municipal Building - 11 min walk - 1.0 km
  • Plaza 28 - 19 min walk - 1.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪El Paisano Del 23 - ‬8 min walk
  • ‪La Suegra - ‬8 min walk
  • ‪Taqueria Coapeñitos - ‬3 min walk
  • ‪Cremeria Ysalchichoneria 4 Hermanos - ‬7 min walk

About this property

Adhara Hacienda Cancun

Family-friendly hotel with free breakfast and a 24-hour health club
Adhara Hacienda Cancun offers 174 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. LCD televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 174 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Be sure to enjoy recreational amenities including a 24-hour health club and an outdoor pool. This hotel also features complimentary wireless internet access, gift shops/newsstands, and wedding services.
Grab a bite to eat at El Alhena, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Grab a drink at the swim-up bar while enjoying a refreshing dip in the hotel pool.A complimentary buffet breakfast is served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:30 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:30 AM.
El Alhena - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
El Patio - This poolside bar serves light fare only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:30 AM on weekends
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • El Alhena
  • El Campanario
  • El Patio

Things to do

  • 24-hour health club
  • Children's pool
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1988
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM

Property is also known as

Hacienda Cancun
Radisson Hacienda
Radisson Hacienda Cancun
Radisson Hotel Cancun
Radisson Hotel Hacienda
Radisson Hotel Hacienda Cancun
Cancun Radisson Hacienda
Radisson Cancun
Adhara Hacienda Cancun Hotel
Adhara Hacienda Hotel
Adhara Hacienda Cancun
Adhara Hacienda
Adhara Hacienda Cancun Hotel
Adhara Hacienda Cancun Cancun
Adhara Hacienda Cancun Hotel Cancun

Adhara Hacienda Cancun Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 493 out of 954 reviews
Rating 8 - Good. 310 out of 954 reviews
Rating 6 - Okay. 103 out of 954 reviews
Rating 4 - Poor. 26 out of 954 reviews
Rating 2 - Terrible. 22 out of 954 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Yasir Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean. All the staff super friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Flemming

Stayed 4 nights in Sep 2025

8/10 Good

joey

Liked: Cleanliness, staff & service, property conditions & facilities
Ac in rooms doesnt get cold enough
Stayed 3 nights in Aug 2025

10/10 Excellent

Anders

Stayed 1 night in Aug 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal hotel in Downtown Cancun

The check in process was smooth, for the most part. The staff were friendly and very helpful. The pizza at the pool bar can be improved. The roast beef sandwich was great tasting. On a personal level, I would have appreciated the breakfast restaurant staff, showing a bit more kindness and consideration to my elderly mother-in-law. She wanted to take a few pastries up to her room but was denied, with the explanation that it was only for the buffet. We had just left another hotel where she was able to take pastries from the restaurant. Apart from that, the hotel was ideal, within walking distance to the Ado bus terminal.
Stayed 2 nights in Aug 2025

8/10 Good

Sebastian

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
We had clean rooms but the pool was having some kind of mold at the surface of the water and the wall, did not feel clean at all.
Stayed 4 nights in Aug 2025

10/10 Excellent

Dalia

Stayed 3 nights in Jun 2025

10/10 Excellent

Hema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location is good. Its 15-20 min walk to the market and downtown. Breakfast options were great and worthy for the price. The staff were very helpful.

10/10 Excellent

Yunelys

Liked: Cleanliness, staff & service, property conditions & facilities
Espectacular , regresare
Stayed 5 nights in Jul 2025

10/10 Excellent

solomon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place.

Our hotel stay was comfortable and enjoyable. The breakfast was excellent, the pool was clean and towels readily available. We wish there was a lobby bar and airport transfers. Otherwise, we enjoyed our stay immensely.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jesus Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel
Stayed 1 night in Jul 2025

8/10 Good

Jacob

Stayed 2 nights in Jul 2025

10/10 Excellent

Jimmy, Richmond HILL

Stayed 2 nights in Jul 2025

8/10 Good

Nicanor

Business traveller, Travelled with partner
Liked: Cleanliness
It's a nice hotel.
Stayed 3 nights in Jul 2025

10/10 Excellent

Karla Y.

Stayed 1 night in Jul 2025

10/10 Excellent

Jorge A

Liked: Property conditions & facilities
I like everything of this place
Stayed 7 nights in Jun 2025

4/10 Poor

Azam

Stayed 4 nights in Jul 2025

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 2 nights in Jun 2025

6/10 Okay

Bjorn

Liked: Cleanliness, staff & service

Everyone loves a swim up bar!

Fairly dated, but adequate. Kindly held our bags for 3 days while we were on Holbox. Well located for local food options
Stayed 2 nights in Jun 2025

10/10 Excellent

Qin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
food is good
Stayed 1 night in Jun 2025

2/10 Terrible

JUAN

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here several times and have enjoyed it each time. Beds were great, ac worked well, bathrooms were up to date. Our room had a balcony looking at the pool which was amazing. The breakfast showcased fresh and yummy food. I am a very picky eater and my husband eats everything but we were both happily surprised. Mini fridge in the room.
Stayed 4 nights in May 2025

8/10 Good

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in May 2025