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Hotel Casona del Lago

3.5 star property

Photo gallery for Hotel Casona del Lago

Land view from property
Breakfast, lunch, dinner served; pool views
Breakfast, lunch, dinner served; pool views
Triple Room
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking included
  • Laundry
  • Air conditioning

Explore the area

View map
Calle Litoral, Flores, Peten, 1010
  • Maya Mall
    ‪3 min walk‬
  • Flores Dock
    ‪13 min walk‬
  • Church of Our Lady of the Remedies
    ‪13 min walk‬
  • Flores (FRS-Mundo Maya Intl.)
    ‪4 min drive‬

Room options

View all photos for Twin Room

Twin Room

Twin Room

9.2 out of 10
Wonderful
(7 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Panoramic Double Room

Panoramic Double Room

Panoramic Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • Lake view
  • Sleeps 2
  • 2 Double Beds

View all photos for Single Room, 1 King Bed

Single Room, 1 King Bed

Single Room, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Single Room

Panoramic Single Room

Panoramic Single Room

9.2 out of 10
Wonderful
(5 reviews)
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Twin Room

Panoramic Twin Room

Panoramic Twin Room

  • 20 sq m
  • Lake view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Single Room, 1 King Bed

Standard Single Room, 1 King Bed

Standard Single Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Triple Room

Triple Room

Triple Room

9.2 out of 10
Wonderful
(5 reviews)
  • 22 sq m
  • Sleeps 3
  • 3 Double Beds

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About the area

Flores

Located in Flores, Hotel Casona del Lago is on a lake, a 4-minute walk from Central Park and 12 minutes by foot from Flores Dock. .This hotel is 0.8 mi (1.3 km) from Santa Barbara Island Museum and 1 mi (1.6 km) from Las Guacamayas Biological Station.

What's nearby

  • Maya Mall - 3 min walk - 0.3 km
  • Central Park - 3 min walk - 0.3 km
  • Flores Dock - 13 min walk - 1.1 km
  • Church of Our Lady of the Remedies - 13 min walk - 1.1 km
  • Las Guacamayas Biological Station - 15 min walk - 1.3 km

Getting around

  • Flores (FRS-Mundo Maya Intl.) - 8 min drive

Restaurants

  • ‪Raices Bar & Grill - ‬12 min walk
  • ‪El Sótano - ‬11 min walk
  • ‪Restaurante Típico Imperio - ‬11 min walk
  • ‪Pollo Campero - ‬2 min walk
  • ‪Cafe Recuerdito - ‬13 min walk

About this property

Hotel Casona del Lago

Lakefront hotel with a 24-hour front desk and an outdoor pool
Hotel Casona del Lago offers 48 air-conditioned accommodations with safes and hair dryers. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Flores hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Children under 10 years old are not allowed in the swimming pool without adult supervision.

Make yourself at home in one of the 48 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, wedding services, and tour/ticket assistance.
Grab a bite at Las Ninfas, a restaurant which features a bar/lounge and a pool view. You can also stay in and take advantage of the room service.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Las Ninfas - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
A complimentary grocery shopping service is offered and room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Las Ninfas

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • On a lake
  • Terrace

Accessibility

  • Lift

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 2005
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: GTQ 50.70 per person
  • Airport shuttle fee per child: GTQ 50.70

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

No pets and no service animals are allowed at this property
Children under 10 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Casona del Lago
Casona del Lago Santa Elena
Hotel Casona del Lago
Hotel Casona del Lago Santa Elena
Casona Del Lago Flores
Hotel Casona Lago Santa Elena
Hotel Casona Lago
Casona Lago Santa Elena
Casona Lago
Hotel Casona del Lago Hotel
Hotel Casona del Lago Flores
Hotel Casona del Lago Hotel Flores

Hotel Casona del Lago Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 171 out of 275 reviews
Rating 8 - Good. 76 out of 275 reviews
Rating 6 - Okay. 17 out of 275 reviews
Rating 4 - Poor. 7 out of 275 reviews
Rating 2 - Terrible. 4 out of 275 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Richard

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean and good food. Bit outdated and old fashion.
Stayed 1 night in Jun 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is basic and there were traces of mold. However, it is one of the nicer stays in the area that is still central - it's a short walk across the bridge to the island town of Flores. It is less crowded and noisy than Flores and there is more of a breeze so the heat is more bearable. The front desk staff was very helpful and kind.
Stayed 2 nights in Jun 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is quite basic and there were some traces of mold in the room. However, it's one of the nicer options that is still central. It is a short walk over the bridge to the island town of Flores and less crowded and noisy than staying in Flores. There is also more of a breeze than in Flores so it makes the heat much more bearable.
Stayed 2 nights in Jun 2025

10/10 Excellent

MARVIN

Stayed 1 night in Jun 2025

4/10 Poor

ivan

Travelled with family and small children
Liked: Cleanliness, amenities
Nice Place The beds were very uncomfortable. the AC in the room I was given didn't work very well the kept tryin to fix it but the person doin g it was not very experienced so they change me to another room and told the were going to fix it next but when I walked in there after they said they fix it it was the same thing, overall the staff was very friendly but not very efficient
Stayed 3 nights in Jun 2025

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Flores

This hotel is amazing! Definitely will be staying there again.
Stayed 1 night in May 2025

10/10 Excellent

Melany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our staying here. The personnel are amazing and friendly. Definitely will come back. We loved Flores! People all around are very kind ! Thank you for all! See you soon!
Stayed 2 nights in May 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time, a very nice place to stay and we definitely going back next year Thanks seee you soon
Stayed 2 nights in Apr 2025

10/10 Excellent

Keila

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantaron las dobladas y el café del desayuno, estaban deliciosos.
Stayed 1 night in May 2025

10/10 Excellent

Jr.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food, I think they can do it better with more flavorful ingredients from the region but the prices are fare
Stayed 1 night in Apr 2025

10/10 Excellent

Edgar

Stayed 1 night in Apr 2025

8/10 Good

carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, I love it
Stayed 1 night in Apr 2025

10/10 Excellent

Max

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel with a great view. It’s walkable to shops and restaurants just across the bridge. The pool was beautiful and very clean.
Stayed 3 nights in Mar 2025

10/10 Excellent

José

Stayed 1 night in Mar 2025

10/10 Excellent

JOSE, Guatemala

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Max

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I totally recommend this hotel, it's very nice and clean with a beautiful pool and the lake view from most rooms and from the dining areas. Staff are friendly, the restaurant is ok, it's walkable to al lot of restaurants and shops, .
Stayed 3 nights in Mar 2025

10/10 Excellent

Donald De

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property overlooks the island of Flores and is very tranquil. The staff were great -even helping arrange a shuttle back and forth to the airport. When our flight was cancelled they even came to collect us and we had dinner at their restaurant before catching a later flight. Wouldn't recommend to Americans to walk to Flores island. Better to catch a Tuk Tuk for 10-15Q per person.
Stayed 1 night in Mar 2025

10/10 Excellent

edgar, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

edgar, San Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am very happy with HOTEL LA CASONA DEL LAGO IN FLORES PETEN. THE STAFF IS VERY FRIENDLY CARING AND ATTENTIVE. VERY PROFESSIONAL STAFF I RECOMMEND IT TO FRIENDS.
Stayed 1 night in Feb 2025

8/10 Good

Lou Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views and pool and deck areas! Good breakfast choices other meals, not so much.
Stayed 2 nights in Feb 2025

10/10 Excellent

jose, belleville

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful place
Stayed 1 night in Jan 2025

10/10 Excellent

Nigel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice

This was a very pleasant hotel in Flores. Beautiful views of the lake and a lovely setting. Staff helpful and happy. Location was excellent.
Stayed 3 nights in Dec 2024

10/10 Excellent

Rosario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely little place

The hotel is a short walk to the island of flores, restaurants and shops. It sots on the banks of the lake so it has a lovely view. The room itself was comfy and spacious. Good choice of breakfast in the morning. Great little pool to chill too after a long day out
Stayed 2 nights in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Dulce, Fostoria

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
Room service and the service at the restaurant was awful .. dirty dishes everywhere.. I like the hotel but I was expecting more
Stayed 1 night in Dec 2024