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Extended Stay America Suites Chicago Elgin West Dundee

2.5 star property

Photo gallery for Extended Stay America Suites Chicago Elgin West Dundee

Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
Lobby
Premium Studio, Non Smoking, Refrigerator & Microwave
Exterior
Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Reviews

6.4 out of 10

Popular amenities

  • Kitchen
  • Pet-friendly
  • Gym
  • Breakfast included
  • Laundry
  • 24/7 front desk

Explore the area

View map
2185 Marriott Dr, West Dundee, IL, 60118
  • Place, Advocate Sherman Hospital
    ‪4 min drive‬
  • Place, Santa's Village
    ‪6 min drive‬
  • Place, Hemmens Cultural Center
    ‪6 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪32 min drive‬

Room options

View all photos for Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 Queen Bed

View all photos for Premium Studio, Non Smoking, Refrigerator & Microwave

Premium Studio, Non Smoking, Refrigerator & Microwave

Premium Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 6
  • 2 Queen Beds

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About the area

West Dundee

Located in West Dundee, Extended Stay America Suites Chicago Elgin West Dundee is within a 10-minute drive of Hemmens Cultural Center and Santa's Village. .This hotel is 3.8 mi (6.1 km) from Grand Victoria Casino and 6.8 mi (11 km) from Algonquin Historic Village Hall.

What's nearby

  • Advocate Sherman Hospital - 4 min drive - 6.4 km
  • Sherman Hospital - 4 min drive - 6.4 km
  • Santa's Village - 6 min drive - 7.7 km
  • Hemmens Cultural Center - 6 min drive - 4.9 km
  • NOW Arena - 7 min drive - 9.6 km

Getting around

  • Elgin Station - 6 min drive
  • Chicago, IL (DPA-Dupage) - 31 min drive

Restaurants

  • ‪Maple & Hash - ‬2 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Checkers - ‬5 min drive
  • ‪Dunkin' - ‬5 min drive
  • ‪The Milk Pail - ‬5 min drive

About this property

Extended Stay America Suites Chicago Elgin West Dundee

Hotel with free breakfast, near Santa's Village
Extended Stay America Suites Chicago Elgin West Dundee offers 141 air-conditioned accommodations with hair dryers and irons/ironing boards. Accommodations are furnished with double sofa beds. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

32-inch flat-screen televisions come with premium cable channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 141 air-conditioned rooms featuring kitchens with refrigerators and ovens. 32-inch flat-screen televisions are provided, with cable programming available. Conveniences include desks and microwaves, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a picnic area.
Grab a bite from the snack bar/deli serving guests of Extended Stay America Suites Chicago Elgin West Dundee. A complimentary on-the-go breakfast is served daily from 6 AM to 9:30 AM.
Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property requires a deposit for all bookings where payment for the stay will be made in cash.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet (varies based on length of stay), plus a deposit of USD 100.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

TownePlace Suites Marriott Chicago Elgin-West Dundee
TownePlace Suites Marriott Elgin-West Hotel Dundee Chicago
TownePlace Suites Marriott Chicago Elgin-West Dundee Hotel
TownePlace Suites Marriott Chicago Elgin-West Hotel
TownePlace Suites Marriott Chicago Elgin-West Dundee Hotel
TownePlace Suites Marriott Chicago Elgin-West Hotel
TownePlace Suites Marriott Chicago Elgin-West Dundee
TownePlace Suites Marriott Chicago Elgin-West
Hotel TownePlace Suites by Marriott Chicago Elgin-West Dundee
TownePlace Suites by Marriott Chicago Elgin West Dundee
Extended Stay America Chicago Elgin West Dundee
TownePlace Suites by Marriott Chicago Elgin West Dundee
Extended Stay America Suites Chicago Elgin West Dundee Hotel

Extended Stay America Suites Chicago Elgin West Dundee Reviews

Reviews

6.4
Rating 10 - Excellent. 164 out of 500 reviews
Rating 8 - Good. 78 out of 500 reviews
Rating 6 - Okay. 57 out of 500 reviews
Rating 4 - Poor. 60 out of 500 reviews
Rating 2 - Terrible. 141 out of 500 reviews

6.4/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Jbrian

Disliked: Room comfort
Air conditioner did not work
Stayed 1 night in Sep 2025

10/10 Excellent

Ayush

Stayed 1 night in Aug 2025

10/10 Excellent

John

Stayed 1 night in Sep 2025

6/10 Okay

Rita

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Restful Weekend!

I had a restful stay at the building C. It was quiet during the holiday weekend. Room was cleaned, the amenities (cooking kit, laundry) were a plus. Coffee and protein-based granola bar made morning commute smooth.
Stayed 4 nights in Aug 2025

8/10 Good

Miguel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Bend v jdn
Stayed 1 night in Jun 2025

6/10 Okay

Mathew

Disliked: Property conditions & facilities
Rundown property. Free breakfast was just muffins.
Stayed 1 night in Sep 2025

10/10 Excellent

Noel

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia stated all fees were included but there was a security deposit for my service animal. That’s not on the hotel though. The staff was very welcoming and accommodating as soon as I walked up to the desk. Very friendly encounter. The security deposit was worked out were I could put my belongings into the room and go to the atm and bring the deposit back per manager approval. The property is updated and looks to be in excellent condition. Newer siding, windows, doors etc. The parking lot is well lit and has ample amount of parking space. Very quiet and peaceful at nighttime which makes for a great nights rest. Kitchen has updated appliances at to my surprise they offer complimentary utensils, dinnerware and cookware. Overall a great stay and I highly recommend!
Stayed 5 nights in Aug 2025

2/10 Terrible

Manuel

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Christopher

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was full of roaches, so we got a refund and found somewhere else to stay. There were also 3+ police officers and a bunch of commotion and wild things happening. We were only there for 15 minutes and it was horrible all the way around.
Stayed 1 night in Aug 2025

2/10 Terrible

Maricela

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

2/10 Terrible

Marty

Nice staff, everything needs updated. Stools not ADA compliment, tub didn't work properly and sink sprayed you. Also a bad smell.
Stayed 1 night in Aug 2025

2/10 Terrible

Terrell

Travelled with family, Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No dishes what so ever. Put food in the freezer it never got cold. Rooms filled with smoke smell. Dishwasher pulled out. Windows didn't lock on first floor. TV was not working just horrible
Stayed 2 nights in Aug 2025

2/10 Terrible

Jennifer

Disliked: Cleanliness, property conditions & facilities
I flew in here
Stayed 2 nights in Aug 2025

2/10 Terrible

Dhruv

Stayed 3 nights in Aug 2025

4/10 Poor

Latreia

Travelled with family
Disliked: Amenities, property conditions & facilities
I stayed the weekend after visiting the nearby amusement park with my husband and children who are all 4 years of age and under. We booked the double queen bed suite and out of 3 televisions, only one worked! With 3 toddlers it wasn’t a good night. Called the front desk and rude gentle suggested that we only use the one that was working. When I called back to tell him the only tv that was working volume button wouldn’t turn the tv down, no one picked up the phone . I constantly called and never got an answer. I was very displeased and should’ve stayed at hotel across the way.
Stayed 1 night in Aug 2025

10/10 Excellent

Justin

Travelled with partner, Travelled with group
Liked: Amenities
7.2
Stayed 7 nights in Aug 2025

10/10 Excellent

Kathy

Stayed 1 night in Aug 2025

2/10 Terrible

Jon

Disliked: Cleanliness, property conditions & facilities, room comfort

1 Night Stay

You get what you pay for, I guess. Not a good experience at all with this Extended Stay. Dirty and dingy hallways. Old room with peeling paint. Stained floors. Non-working TV remote (although I arrived late so didn't have a ton of time to watch much - or the desire to complain about it). No garbage cans at all - main area, kitchen or bathroom. Shower didn't drain properly. Front desk person WAS apologetic and said she'd pass along the info to her boss. Not much else to say here.
Stayed 1 night in Aug 2025

8/10 Good

Eric

Stayed 4 nights in Aug 2025

8/10 Good

Raquel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was safe and the staff were very helpful and accommodating.
Stayed 6 nights in Aug 2025

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

MAGUADALUPE

Travelled with family
Liked: Amenities
Love Expedia,
Stayed 1 night in Aug 2025

8/10 Good

Fredy

Travelled with family, Business traveller
Disliked: Amenities
Did not like having to obtain items we requested ourselves. And although we were aware of the limited options of breakfast availability it was still less than desirable.
Stayed 2 nights in Aug 2025

6/10 Okay

Adam C.

Stayed 1 night in Aug 2025

4/10 Poor

Victor

Business traveller
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

1 star hotel

Their breakfast is minimal and the place lacks in cleanliness
Stayed 2 nights in Aug 2025