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Extended Stay America Suites Chicago Elgin West Dundee

2.5 star property

Photo gallery for Extended Stay America Suites Chicago Elgin West Dundee

Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
Premium Studio, Non Smoking, Refrigerator & Microwave
Exterior
Lobby

Reviews

6.4 out of 10

Popular amenities

  • Kitchen
  • Pet-friendly
  • Gym
  • Breakfast included
  • Laundry
  • 24/7 front desk

Explore the area

Map
2185 Marriott Dr, West Dundee, IL, 60118
  • Santa's Village
    ‪6 min drive‬
  • Grand Victoria Casino
    ‪7 min drive‬
  • NOW Arena
    ‪7 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪32 min drive‬

Room options

View all photos for Premium Studio, Non Smoking, Refrigerator & Microwave

Premium Studio, Non Smoking, Refrigerator & Microwave

Premium Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 Queen Bed

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About the area

West Dundee

Located in West Dundee, Extended Stay America Suites Chicago Elgin West Dundee is within a 10-minute drive of Hemmens Cultural Center and Santa's Village. .This hotel is 3.8 mi (6.1 km) from Grand Victoria Casino and 6.8 mi (11 km) from Algonquin Historic Village Hall.

What's nearby

  • Hemmens Cultural Center - 6 min drive - 5.2 km
  • Santa's Village - 6 min drive - 8.1 km
  • Grand Victoria Casino - 7 min drive - 6.3 km
  • NOW Arena - 7 min drive - 9.9 km
  • Arboretum of South Barrington - 8 min drive - 12.7 km

Getting around

  • Elgin Station - 6 min drive
  • Chicago, IL (DPA-Dupage) - 31 min drive

Restaurants

  • ‪Wendy's - ‬5 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Culver's - ‬5 min drive
  • ‪Casey's General Store - ‬3 min drive

About this property

Extended Stay America Suites Chicago Elgin West Dundee

Hotel with free breakfast, near Santa's Village
Extended Stay America Suites Chicago Elgin West Dundee offers 141 air-conditioned accommodations with hair dryers and irons/ironing boards. Accommodations are furnished with double sofa beds. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

32-inch flat-screen televisions come with premium cable channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 141 air-conditioned rooms featuring kitchens with refrigerators and ovens. 32-inch flat-screen televisions are provided, with cable programming available. Conveniences include desks and microwaves, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a picnic area.
Grab a bite from the snack bar/deli serving guests of Extended Stay America Suites Chicago Elgin West Dundee. A complimentary on-the-go breakfast is served daily from 6 AM to 9:30 AM.
Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property requires a deposit for all bookings where payment for the stay will be made in cash.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet (varies based on length of stay), plus a deposit of USD 100.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

TownePlace Suites Marriott Chicago Elgin-West Dundee
TownePlace Suites Marriott Elgin-West Hotel Dundee Chicago
TownePlace Suites Marriott Chicago Elgin-West Dundee Hotel
TownePlace Suites Marriott Chicago Elgin-West Hotel
TownePlace Suites Marriott Chicago Elgin-West Dundee Hotel
TownePlace Suites Marriott Chicago Elgin-West Hotel
TownePlace Suites Marriott Chicago Elgin-West Dundee
TownePlace Suites Marriott Chicago Elgin-West
Hotel TownePlace Suites by Marriott Chicago Elgin-West Dundee
TownePlace Suites by Marriott Chicago Elgin West Dundee
Extended Stay America Chicago Elgin West Dundee
TownePlace Suites by Marriott Chicago Elgin West Dundee
Extended Stay America Suites Chicago Elgin West Dundee Hotel

Extended Stay America Suites Chicago Elgin West Dundee Reviews

Reviews

6.4
Rating 10 - Excellent. 115 out of 370 reviews
Rating 8 - Good. 61 out of 370 reviews
Rating 6 - Okay. 44 out of 370 reviews
Rating 4 - Poor. 48 out of 370 reviews
Rating 2 - Terrible. 102 out of 370 reviews

6.6/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Mark, Lomira

Travelled with family
No blankets on the bed. Bathroom was not the clean. Toilet bowl was dirty.
Stayed 1 night in Mar 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Destinee

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Eh it was ok

The air didn’t work so I tried to open the window which was almost impossible and it almost fell off and wouldn’t stay. There was no air flow so I figured I’d turn on the oven fan for some movement and that didn’t work either. The breakfast had 3 options granola bar, oatmeal or muffins and the muffins were gross.
Stayed 1 night in Mar 2025

4/10 Poor

Jose Pablo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Coming in the room smelled bad, the shower head didnt work too much noise breakfast only coffee and a little muffin,overall terrible
Stayed 2 nights in Mar 2025

2/10 Terrible

David, kissimmee

Travelled with family
El service muy malo y pague el deposito de seguridad doble y no me lo devolvieron para tras son uno ladrones
Stayed 1 night in Feb 2025

2/10 Terrible

Jaimes

Stayed 6 nights in Feb 2025

8/10 Good

Shakari, Muskegon

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 2 nights in Feb 2025

2/10 Terrible

Deymone

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Meagan

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible room

The room had so many issues, fridge was not cool, all of the doors in the room were broken bathroom doors wouldn’t even close. Also the worse is part… there were roaches in the room!
Stayed 1 night in Feb 2025

6/10 Okay

Mauricio

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

KALONDRA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Carolina

Disliked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Mopelola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Sharon

Stayed 1 night in Feb 2025

10/10 Excellent

Hector, kissimmee

Liked: Cleanliness, staff & service, property conditions & facilities
Everything good
Stayed 3 nights in Feb 2025

4/10 Poor

Carolina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service
I wouldn't suggest booking here. Our office booked a room for a guest and her son, coming into town for an acting gig. They were supposed to stay the week, but they were evacuated from their room without explanation after the first night. The hotel didn't have another room to offer them so we were promised a refund on two separate occasion. We never got it. Filed a claim with our protected stay insurance and was denied because evacuation by the hotel isn't covered. Needless to say, not on the up and up.
Stayed 4 nights in Jan 2025

10/10 Excellent

Monica

Stayed 1 night in Feb 2025

4/10 Poor

Fredericka

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
No pool area, No fresh , hot breakfast, Room was dirty
Stayed 3 nights in Jan 2025

2/10 Terrible

Lucretia

Liked: Staff & service
Disliked: Cleanliness
Stayed 4 nights in Jan 2025

2/10 Terrible

Troy

Disliked: Cleanliness, staff & service, property conditions & facilities
Unclean rude front desk staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Recardo

Stayed 2 nights in Jan 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Good place, courtesy by staff, clean and quiet !
Stayed 9 nights in Dec 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024