2/10 Terrible
Halley
18 Dec 2025
Disliked: Cleanliness
We got there an hour early, it was understandable that the room wasn’t ready. We were told 20-25 mins. We went back in 35 mins later to be told it’ll be another 20, okay that’s fine, we were early. We go in right at 4:00 - OUR CHECK IN TIME - to be told we had a room clean, but they needed it to be ready in the system. I was told to have a seat & I’d be called for. We waited until 4:35 to go back up, after watching 5 or 6 people get checked in & handed their cards. We were told to go to the back of the line. We didn’t get into our room until 5:00 - ONE HOUR AFTER OUR CHECK IN TIME.
We asked for more towels around 8 the next morning, was told they’d be brought up. Just to have a knock on the door at 9:45 (me thinking it’s the towels & jokes about how they’re finally brought 15 mins before check out time. But NO, it was a lady making sure we knew check out was at 10:00…
Halley
Stayed 1 night in Dec 2025

























