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Courtyard by Marriott Waterloo St. Jacobs

3.0 star property

Photo gallery for Courtyard by Marriott Waterloo St. Jacobs

Lobby sitting area
Lobby
Breakfast and dinner served
View from property
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
50 Benjamin Rd, Township of Woolwich, ON, N2V2J9
  • Place, St. Jacobs Outlets
    ‪3 min walk‬
  • Place, St. Jacobs Market District Visitor Information Centre
    ‪3 min walk‬
  • Place, St Jacobs Farmers Market
    ‪6 min walk‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed (Exercise Equipment)

Premium bedding, pillow-top beds, desk, blackout curtains

Room, 1 King Bed with Sofa bed (Exercise Equipment)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, desk, blackout curtains

Room, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Fireplace (Exercise Equipment)

Premium bedding, pillow-top beds, desk, blackout curtains

Room, 1 King Bed with Sofa bed, Fireplace (Exercise Equipment)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Hearing Accessible (Roll-in Shower)

Premium bedding, pillow-top beds, desk, blackout curtains

Room, 1 King Bed, Hearing Accessible (Roll-in Shower)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Hearing Accessible

Premium bedding, pillow-top beds, desk, blackout curtains

Room, 1 King Bed with Sofa bed, Hearing Accessible

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, desk, blackout curtains

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hearing Accessible (Roll-in Shower)

Premium bedding, pillow-top beds, desk, blackout curtains

Room, 2 Queen Beds, Hearing Accessible (Roll-in Shower)

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hearing Accessible

Premium bedding, pillow-top beds, desk, blackout curtains

Room, 2 Queen Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Fireplace

Studio, 1 King Bed with Sofa bed, Fireplace

Studio, 1 King Bed with Sofa bed, Fireplace

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchenette

Suite, 1 Bedroom, Kitchenette | Living room

Suite, 1 Bedroom, Kitchenette

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Fireplace (Bathtub)

Suite, 1 King Bed with Sofa bed, Fireplace (Bathtub) | Pool

Suite, 1 King Bed with Sofa bed, Fireplace (Bathtub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Kitchenette

Junior Suite, 1 King Bed with Sofa bed, Kitchenette

Junior Suite, 1 King Bed with Sofa bed, Kitchenette

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.3 out of 5, Excellent, 1,286 reviews
The price is NZ$163
includes taxes & fees
29 Mar - 30 Mar
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG

About the area

Township of Woolwich

When you stay at Courtyard by Marriott Waterloo St. Jacobs in Township of Woolwich, you'll be in the historical district, a 4-minute drive from University of Waterloo and 6 minutes from Wilfrid Laurier University. .This hotel is 0.1 mi (0.1 km) from St. Jacobs Country Playhouse and 0.2 mi (0.3 km) from St. Jacobs Outlets.

What's nearby

  • St. Jacobs Country Playhouse - 1 min walk - 0.0 km
  • St. Jacobs Outlets - 3 min walk - 0.3 km
  • St. Jacobs Market District Visitor Information Centre - 3 min walk - 0.3 km
  • St Jacobs Farmers Market - 6 min walk - 0.6 km
  • University of Waterloo - 6 min drive - 4.7 km

Getting around

  • Kitchener Station - 14 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 25 min drive

Restaurants

  • ‪The Fritter Co - ‬8 min walk
  • ‪Ray Woodey's Craft Chippery - ‬7 min walk
  • ‪Tim Hortons - ‬17 min walk
  • ‪State & Main Kitchen & Bar - ‬16 min walk
  • ‪Starbucks - ‬15 min walk

About this property

Courtyard by Marriott Waterloo St. Jacobs

Courtyard by Marriott Waterloo St. Jacobs offers 118 accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature premium bedding. 55-inch LCD televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

Children under 12 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 118 guestrooms featuring microwaves and LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature showers, designer toiletries, and hair dryers.
Enjoy recreation amenities such as a fitness center or take in the view from a garden. Additional amenities at this Victorian hotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.
You can enjoy a meal at The Bistro serving the guests of Courtyard by Marriott Waterloo St. Jacobs, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. To-go breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Township of Woolwich? This hotel has 1302 square feet (121 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.
To-go breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:30 AM and 10:30 AM.
The Bistro - This bistro serves breakfast and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Breakfast to-go available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; CAD 8 to 10 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • Bicycle tours
  • Gym
  • TV in common areas
  • Water sports equipment

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 1,302 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms

Outdoors

  • Garden
  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1998
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 89.50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately CAD 8.00 to 10.00 per person
  • Pet fee: CAD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 89.50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Children under 12 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Marriott Jacobs
Courtyard Marriott Jacobs Hotel
Courtyard Marriott Jacobs Hotel Waterloo St.
Courtyard Marriott Waterloo St. Jacobs
Courtyard Waterloo St. Jacobs
Courtyard Marriott Waterloo St. Jacobs Hotel
Courtyard Marriott St. Jacobs Hotel
Courtyard Marriott St. Jacobs
Courtyard Marriott Waterloo St. Jacobs Township of Woolwich
Courtyard riott Waterloo St J
Courtyard by Marriott Waterloo St. Jacobs Hotel
Courtyard by Marriott Waterloo St. Jacobs Township of Woolwich

Courtyard by Marriott Waterloo St. Jacobs Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 613 out of 1003 reviews
Rating 8 - Good. 258 out of 1003 reviews
Rating 6 - Okay. 79 out of 1003 reviews
Rating 4 - Poor. 27 out of 1003 reviews
Rating 2 - Terrible. 26 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Calum

Stayed 2 nights in Dec 2025

10/10 Excellent

Nayeema

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 2 nights in Dec 2025

10/10 Excellent

Broderick

Travelled with family
Liked: Cleanliness, staff & service, amenities
yes
Stayed 2 nights in Dec 2025

10/10 Excellent

Chanvir

Business traveller
Liked: Cleanliness, staff & service, amenities
Staff was great. Hotel was neat and clean everything from check in to check out went very smooth. I will be back here soon.
Stayed 1 night in Dec 2025

10/10 Excellent

Nick

Stayed 4 nights in Nov 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I was raving about this hotel to friends. I've stayed before and had similar experiences: there's simply nothing to fault about the place. Love staying there.
Stayed 2 nights in Nov 2025

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes, and the food at the bistro was delicious!! We will definitely be back!! Thank you for the great service!
Stayed 1 night in Nov 2025

8/10 Good

Dwight

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, and the staff were helpful
Stayed 1 night in Nov 2025

10/10 Excellent

Sloan

Stayed 1 night in Nov 2025

4/10 Poor

Alexis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was nice & the fireplace made it very cozy. The downside was the unacceptable noise level of the kids playing in the hallway till almost 11pm. Should my husband and I choose to stay again, I will be phoning any hotel property directly to see if youth teams will be staying the same time we are hoping to stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Stayed 1 night in Sep 2025

8/10 Good

Larry

Stayed 1 night in Nov 2025

10/10 Excellent

Sabrina

Stayed 1 night in Nov 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities
Everyone friendly. Room clean. Breakfast amazing
Stayed 1 night in Nov 2025

4/10 Poor

Darren

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
the main problem we had was the morning after our night's stay - the cleaning staff started making so much noice outside our room at 8AM! we were up later celebrating a wedding and was expecting to sleep in- which was the main reason we decided to stay at a hotel instead of sharing a B&B - we wanted the peace and quiet in the morning as we don't get to sleep in much with kids. The cleaning staff were loudly talking to each other- ACROSS THE HALLWAY! - and all of this noise went on from 8 am to about 9:30 - vacuuming, doors opening and closing constantly... we kept on trying to go back to sleep - in and out, in and out - we missed breakfast for this reason! Also, there was no tissue box in the room - prompting us to go get our own - I would expect this basic item in our room. Despite the cleanliness - we cant help but rate poorly as sleep is the main component of our stay at the hotel - especially if we are staying one night and if that wasn't satisfactory - it leaves an overall bad experience.
Stayed 1 night in Nov 2025

10/10 Excellent

Serkalm

Stayed 1 night in Nov 2025

8/10 Good

Sandee

Liked: Cleanliness
one elevator not ok
Stayed 1 night in Nov 2025

6/10 Okay

Dan

Soso
Stayed 1 night in Nov 2025

8/10 Good

marlyn, Whitby

Stayed 1 night in Sep 2025

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff and very clean. Will definitely stay here again :)
Stayed 1 night in Oct 2025

8/10 Good

Sean

Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Stayed 2 nights in Oct 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025