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City Hotel Derry

4.0 star property

Photo gallery for City Hotel Derry

Front of property
Executive Double Room, 1 Queen Bed
Junior Suite | Living room
Indoor pool, pool loungers
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Gym
  • Bar
  • 24/7 front desk

Explore the area

View map
Queens Quay, Derry, Londonderry, Northern Ireland, BT487AS
  • Place, Guildhall
    ‪3 min walk‬
  • Place, Museum of Free Derry and Bloody Sunday Memorial
    ‪6 min walk‬
  • Place, Millennium Forum
    ‪6 min walk‬
  • Airport, Londonderry (LDY-City of Derry)
    ‪21 min drive‬

Room options

View all photos for Family Room

Hypo-allergenic bedding, blackout curtains, bed sheets

Family Room

8.4 out of 10
Very good
(7 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

9.2 out of 10
Wonderful
(10 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Junior Suite Penthouse

Executive Junior Suite Penthouse

Executive Junior Suite Penthouse

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room (Double & Single)

Hypo-allergenic bedding, blackout curtains, bed sheets

Family Room (Double & Single)

8.8 out of 10
Excellent
(13 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Double Room, 1 Queen Bed

Executive Double Room, 1 Queen Bed

Executive Double Room, 1 Queen Bed

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, Accessible Bathtub

Standard Double Room, Accessible Bathtub

Standard Double Room, Accessible Bathtub

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Hypo-allergenic bedding, blackout curtains, bed sheets

Standard Double Room

8.6 out of 10
Excellent
(32 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

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Bar (on property)
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4.4 out of 5, Excellent, 809 reviews
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About the area

Londonderry

A stay at City Hotel Derry places you in the heart of Londonderry, within a 5-minute walk of Guildhall and Peace Bridge. .This hotel is 0.3 mi (0.5 km) from Derry Visitor and Convention Bureau and 0.3 mi (0.5 km) from Foyleside Shopping Centre.

What's nearby

  • Guildhall - 3 min walk - 0.3 km
  • Walled City - 3 min walk - 0.3 km
  • Museum of Free Derry and Bloody Sunday Memorial - 6 min walk - 0.5 km
  • Millennium Forum - 6 min walk - 0.5 km
  • Derry City Walls - 9 min walk - 0.8 km

Getting around

  • Londonderry Station - 15 min walk
  • Donegal (CFN) - 109 min drive

Restaurants

  • ‪The Guildhall Taphouse - ‬2 min walk
  • ‪Browns In Town - ‬3 min walk
  • ‪Hillbilly's Chicken - ‬2 min walk
  • ‪Mandarin Palace - ‬3 min walk
  • ‪Paolos Pizzas - ‬4 min walk

About this property

City Hotel Derry

Boardwalk/promenade hotel with a fitness center and a steam room
City Hotel Derry offers 158 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
An indoor pool and a children's pool are on site. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 158 guestrooms featuring flat-screen televisions. Satellite television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as coffee/tea makers and blackout drapes/curtains.
Enjoy a range of recreational amenities, including an indoor pool, a steam room, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Stop by the hotel's restaurant, Thompsons, for lunch or dinner, or grab snacks at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Londonderry? This hotel has 3842 square feet (357 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Thompsons - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.
Coppins Bar - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (GBP 14 per day); discounts available
  • Secured parking on site (GBP 14 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7 AM to 10 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Coppins Bar
  • Thompsons

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre (3,842 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • On a river
  • On the boardwalk/promenade
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Front entrance ramp
  • Lift (231 centimetre wide door)
  • Raised toilet seat (51 centimetre high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (188 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Restaurant dining guides

More

  • Connecting rooms available
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 15.00 per person
  • Secured self parking fee: GBP 14.00 per day
  • Nearby parking fee: GBP 14.00 per day (5 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Outside food is not permitted on the premises.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from Tourism NI.

Property is also known as

City Hotel
City Hotel Derry
Derry City Hotel
Hotel Derry City
City Hotel Derry Londonderry
The City Hotel Derry
City Derry Londonderry
City Hotel Derry Hotel
City Hotel Derry Londonderry
City Hotel Derry Hotel Londonderry

Reviews

City Hotel Derry Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 498 out of 1002 reviews
Rating 8 - Good. 307 out of 1002 reviews
Rating 6 - Okay. 121 out of 1002 reviews
Rating 4 - Poor. 47 out of 1002 reviews
Rating 2 - Terrible. 29 out of 1002 reviews

Reviews

8/10 Good

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Mary

Disliked: Cleanliness, property conditions & facilities

Shabby appearance.

We stayed for three nights in the suite. Considering that this is advertised as a 4 star hotel. The room was grubby, furnished with mismatched/damaged furniture and had a generally shabby appearance.
Stayed 3 nights in Sep 2025

6/10 Okay

Shane

Liked: Staff & service
Disliked: Cleanliness, room comfort

This might have been a 4* 10 years ago

The hotel is under refurbishment and this is definitely needed. Rooms are very old, furniture has the wear and tear of 20+ yrs of use. Window wouldn't shut properly and could hear traffic at night, room www visibly dirty, condiments not replenished daily on a 3 night stay. Bed and pillows were not good, pool area needs total redoing. Would have raised a far bigger issue if we had been in the hotel much but luckily was a tourist trip. When I did raise at checkout was really noted just a "sorry that's a pity" Location is a positive
Stayed 3 nights in Sep 2025

2/10 Terrible

Arthur

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is being renovated which we didn’t know about until we arrived. We had to go through the basement car park to get to the reception desk. The room was shabby and very dated. Tea/coffee facilities consisted of one breakfast tea teabag, two green tea teabags , no coffee and no milk. Breakfast the following morning was very poor….. very little selection and shabby dining room. Overall our stay was dreadful.
Stayed 1 night in Aug 2025

8/10 Good

Des

Liked: Cleanliness
A little bit outdated, but they are renovating so that’s will make a huge difference in the early future
Stayed 2 nights in Aug 2025

8/10 Good

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Hotel is currently undergoing refurbishment but our experience was a good one. Staff were very helpful to store our bags before check-in. Our room 701 on the top floor was in good condition, spacious and quiet. The air-con was working, if a little noisy, and we had a great view over Derry. I’m sure when complete this will be an excellent hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place!
Stayed 1 night in Aug 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Central.
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite renovations taking place everything was as it should be 👍
Stayed 1 night in Aug 2025

8/10 Good

Sharman

Stayed 2 nights in Aug 2025

4/10 Poor

Eugene

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Stay somewhere else until the remodeling is finish

Hotel is under construction. No access to lobby except through parking garage. Breakfast dining facilities were relocated to a conference room. Rooms do not have AC (disabled) and the rooms get hot. They provide a fan, but the window to the outside opens only a crack due to safety cord. Terrible nights sleep with stuffy heat in the room and road noise and loud drunks in the late evening. Food service was questionable. Rooms were not consistently stocked. 3 couples had varied amenities or lack there of on the same floor. If the hotel is going to be in a remodeling a discount should be offered for those staying in the old rooms and putting up with the many inconveniences. Definitely not as represented in the offering.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was excellent great choice of food
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location very close to city walls and beside the river. Hotel was undergoing renovation in June 2025 as it is becoming a Hilton property. This was my second stay in 7 years and I hope the friendliness and reasonable pricing does not change. Parking is under the hotel in a very well hidden and small area. If you get a spot you will not want to move until check out. Parking an SUV would be quite a challenge. I hope to come back to this hotel one day.
Stayed 2 nights in Jun 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful and courteous! Made our stay very enjoyable!
Stayed 7 nights in Jul 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location- but they are in the middle of construction so it makes it awkward to access the lobby - need to use the lifts all the time
Stayed 1 night in Aug 2025

10/10 Excellent

Tracey

Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff clean rooms. The bar is a great place to relax after playing golf. We’re seeing the city.
Stayed 5 nights in Jun 2025

10/10 Excellent

Geraldine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a good nites sleep
Stayed 1 night in Jun 2025

10/10 Excellent

Jemima

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had booked deluxe double and was given an upgrade to a suite on seventh floor was delighted with it. It was really comfortable
Stayed 3 nights in Jun 2025

4/10 Poor

William

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Tanya

Stayed 1 night in Jun 2025

6/10 Okay

Colleen

Stayed 1 night in Jun 2025

6/10 Okay

Geoffrey

Travelled with family
Under repair. Didn’t get Hilton Honors points. Great staff, though.
Stayed 2 nights in Jun 2025