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The Maids Head Hotel

4.0 star property

Photo gallery for The Maids Head Hotel

Courtyard
Junior Suite
Exterior
Exterior
Dining

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • 24/7 front desk
  • Parking available
  • Bar

Explore the area

View map
Tombland, Norwich, England, NR3 1LB
  • Place, Norwich Cathedral
    ‪1 min walk‬
  • Place, Norwich Castle
    ‪6 min walk‬
  • Place, Carrow Road Stadium
    ‪17 min walk‬
  • Airport, Norwich (NWI-Norwich Intl.)
    ‪8 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

8.8 out of 10
Excellent
(18 reviews)
  • Sleeps 1
  • 1 Twin Bed

Classic Double Room

  • Sleeps 2

Executive Dog Room

  • Sleeps 2

View all photos for Dog Friendly Executive Double

Dog Friendly Executive Double

Dog Friendly Executive Double

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Single Room

  • Sleeps 1

Junior Suite

  • Sleeps 2

View all photos for Executive King Or Twin Room

Premium bedding, individually decorated, individually furnished, desk

Executive King Or Twin Room

  • Sleeps 2

View all photos for Executive Double or Twin Room

Executive Double or Twin Room

Executive Double or Twin Room

9.4 out of 10
Exceptional
(24 reviews)
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.6 out of 10
Excellent
(41 reviews)
  • Sleeps 2
  • 1 Double Bed

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About the area

Norwich

With a stay at The Maids Head Hotel, you'll be centrally located in Norwich, steps from Elm Hill and Tombland. .This historic hotel is 0.1 mi (0.1 km) from Norwich Cathedral and 1 mi (1.7 km) from Norwich Castle.

What's nearby

  • Norwich Cathedral - 1 min walk - 0.2 km
  • Norwich Castle - 6 min walk - 0.5 km
  • Norwich Theatre Royal - 10 min walk - 0.9 km
  • Carrow Road Stadium - 17 min walk - 1.4 km
  • University of East Anglia - 7 min drive - 4.1 km

Getting around

  • Norwich Station - 11 min walk
  • Norwich (NWI-Norwich Intl.) - 13 min drive

Restaurants

  • ‪BrewDog Norwich - ‬3 min walk
  • ‪The Glass House - ‬1 min walk
  • ‪The Wig and Pen - ‬3 min walk
  • ‪The Ribs of Beef - ‬2 min walk
  • ‪The Merchant's House - ‬2 min walk

About this property

The Maids Head Hotel

Historic hotel with a 24-hour front desk and a restaurant
The Maids Head Hotel offers 84 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. Plasma televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 84 guestrooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and wedding services. Additional features at this hotel include a banquet hall and bike storage.
Grab a bite to eat at WinePress at Wensum, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Full breakfasts are available daily from 7 AM to 9:30 AM for a fee. Children aged 12 and younger eat free breakfast.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 6 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
Children aged 12 and younger eat free breakfast.
WinePress at Wensum - Onsite restaurant. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (GBP 10 per night)

Food and drink

  • Daily full breakfast available 7 AM to 9:30 AM for a fee: GBP 15 for adults and GBP 7 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • WinePress at Wensum

Things to do

  • Bicycle storage
  • Free bicycle rentals

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 6 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Built in 1287
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are available for GBP 20.0 per night
Cribs (infant beds) are available for GBP 10.0 per night

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15.00 for adults and GBP 7.00 for children
  • Uncovered self parking fee: GBP 10.00 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Maids Head
Maids Head Hotel
Maids Head Hotel Norwich
Maids Head Norwich
Maids Hotel
The Maids Head Hotel Hotel
The Maids Head Hotel Norwich
The Maids Head Hotel Hotel Norwich

Reviews

The Maids Head Hotel Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 681 out of 1002 reviews
Rating 8 - Good. 248 out of 1002 reviews
Rating 6 - Okay. 45 out of 1002 reviews
Rating 4 - Poor. 18 out of 1002 reviews
Rating 2 - Terrible. 10 out of 1002 reviews

Reviews

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean. Staff were friendly and helpful. Very close to town and amenities.
Stayed 2 nights in Aug 2025

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 2 nights to attend a Family function in the area. We were delighted with our choice and thoroughly enjoyed our stay. Highly recommend this hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jeremy, Penarth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time stay at this lovely hotel which is adjacent to Norwich Cathedral. Great breakfast, pricey evening meals mitigated by two restaurants less than 3 minutes walk away. Lots of stairs to contend with, visitors should be warned.
Stayed 2 nights in Aug 2025

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
I of the two single rooms, 3rd floor was small and not as good as I would have expected. The 2nd floor single for the same price was much better appointed, hence the loss of one star
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Welcoming and clean. Great location for everything
Stayed 1 night in Aug 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was excellent, spacious, luxurious, clean. I had limited contact with the staff but they were helpful and polite. Whilst I realise it's a listed building the outside looks a little tired. Location is very good.
Stayed 1 night in Jul 2025

10/10 Excellent

Vincent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Nicholas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Will

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Miss K

Stayed 1 night in Jul 2025

10/10 Excellent

Coral, Alexandra Headland

Stayed 3 nights in Jul 2025

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You cannot go round with the Maids Head when visiting Norwich. Brilliant location, great staff, convenient parking and loads of history. A+++++++++++++
Stayed 3 nights in Jul 2025

10/10 Excellent

Linus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Vickie

Stayed 2 nights in Jul 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was totally unique. Our room was excellent with all the mod cons one would expect to see in a hotel room. The communal areas were very inviting. The breakfast was very good offering a bit of everything. All the staff we had dealings with were very helpful and pleasant. The hotel is situated in a prime position right by the cathedral. The castle, museum, shopping and restaurants and bars are all within walking distance. I would definitely recommend this hotel.
Stayed 2 nights in Jul 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room with a view

Fantastic experience at the Maid's Head Hotel. We arrived at 1pm to drop off a bag and the receptionist allowed us to check in early and showed us to the room. The room was beautiful, filled with beams and a view of the cathedral. Drink at the bar was very nice. Buffet breakfast was the best we have had, local produce and cooked very well. Service throughout our stay was superb
Stayed 1 night in Jul 2025

8/10 Good

Peggy

Stayed 4 nights in May 2025

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another great stay.

We’ve stayed at the Maids Head several times. It’s a great hotel, clean and comfortable. Breakfast is always great - lots of gluten free options. Gluten free toast is always provided. Choice of GF cereals, cooked breakfast was all clearly marked and our server was aware of which items were gf. Room was lovely and clean. There was a wedding there on our last stay, and the bar ran out of wine and the barman was not having a great time - he was clearly under pressure and not in the best mood. It didn’t spoil our stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay and move around the city.

Great from beginning to end.
Stayed 3 nights in Apr 2025

10/10 Excellent

TD

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old world charm, very comfortable

I booked this because I thought it was the best hotel in Norwich - I wasn't disappointed. Old world charm, plus a free tour in a Rolls-Royce.
Stayed 4 nights in Jun 2025

10/10 Excellent

Brian, Alliston

Liked: Amenities, property conditions & facilities
I was thoroughly enchanted by this hotel, old in history, but modern staff and service. The friendliness of the staff was truly appreciated. The opportunity to rest and socialize in a building of such historical warmth was truly a pleasure. Brian Gordon Sinclair Playwright
Stayed 6 nights in Jun 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fifth stay at the Maids Head and enjoyed every one. Rooms charming and comfortable, staff very friendly and extremely helpful. If staying in Norwich would never consider anywhere else.
Stayed 1 night in Jun 2025

10/10 Excellent

Suzanne

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Excellent location, nice friendly staff,
Stayed 1 night in May 2025

10/10 Excellent

Adrianne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely amazing hotel. From arrival to departure the experience is exceptional. Such a relaxing time spent over a couple of days. Staff are friendly, professional and efficient without being intrusive. Rooms, food and service impeccable. The courtesy tour in a Bentley is an added bonus. There is a selection of comfortable areas to relax within the hotel community areas as well as a charming little pub worth a visit within the site.
Stayed 2 nights in Jun 2025

8/10 Good

Lynne

Stayed 2 nights in Jun 2025