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SureStay Hotel by Best Western Summersville

2.5 star property

Photo gallery for SureStay Hotel by Best Western Summersville

Exterior
Property amenity
Lobby
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

View map
1203 Broad St, Summersville, WV, 26651
  • Place, Elizabeth Stephenson Memorial Library
    ‪1 min drive‬
  • Place, Summersville Lake
    ‪2 min drive‬
  • Place, New River Gorge Bridge
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(20 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(49 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

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About the area

Summersville

Located in Summersville, SureStay Hotel by Best Western Summersville is within a 5-minute drive of Elizabeth Stephenson Memorial Library and Summersville Lake. .This hotel is 21.2 mi (34.1 km) from New River Gorge Bridge and 2 mi (3.2 km) from Gauley River.

What's nearby

  • Elizabeth Stephenson Memorial Library - 1 min drive - 1.7 km
  • Summersville Lake - 2 min drive - 2.1 km
  • Summersville Arena & Conference Center - 5 min drive - 5.8 km
  • New River Gorge Bridge - 23 min drive - 45.7 km
  • Hawks Nest State Park - 28 min drive - 49.6 km

Getting around

  • Beckley, WV (BKW-Raleigh County Memorial) - 58 min drive

Restaurants

  • ‪Sheetz - ‬4 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Maloney's - ‬20 min walk
  • ‪Wendy's - ‬4 min drive
  • ‪Little Caesars Pizza - ‬14 min walk

About this property

SureStay Hotel by Best Western Summersville

Hotel in Summersville with free breakfast and a 24-hour front desk
SureStay Hotel by Best Western Summersville offers 56 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 32-inch LED televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Make yourself at home in one of the 56 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and coffee/tea makers, as well as phones with free local calls.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour front desk, ATM/banking services, and an elevator. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Grab bar in bathtub
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Portable bathtub seat
  • Smooth flooring in public areas
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 1 building
  • 3 floors
  • Renovated entire property - January 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15.00 per pet, per day
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 1.50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Masks are required at the property for guests without COVID-19 vaccination

Property is also known as

Econo Lodge Summersville
Econo Summersville
Econo Lodge Summersville Motel
Econo Lodge Summersville
Surestay By Best Summersville
SureStay Hotel by Best Western Summersville Hotel
SureStay Hotel by Best Western Summersville Summersville
SureStay Hotel by Best Western Summersville Hotel Summersville

SureStay Hotel by Best Western Summersville Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 300 out of 712 reviews
Rating 8 - Good. 239 out of 712 reviews
Rating 6 - Okay. 108 out of 712 reviews
Rating 4 - Poor. 37 out of 712 reviews
Rating 2 - Terrible. 28 out of 712 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2025

4/10 Poor

Daniel

Disliked: Property conditions & facilities
Turned the shower on, lifted the knob on the spigot and it
Stayed 1 night in Sep 2025

10/10 Excellent

tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to an event I was attending.
Stayed 1 night in May 2025

6/10 Okay

Aleece

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff were very nice and helpful. Breakfast selection was very limited and if you didn't get there early most items were gone and not being replenished by staff. No conditioner in shower, just shampoo.
Stayed 2 nights in Sep 2025

10/10 Excellent

KELLI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room& friendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Use this property multiple times. Very convenient and nice people!
Stayed 1 night in Sep 2025

10/10 Excellent

Deborah

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room appeared to be recently renovated. Clean. Comfortable bed. Minimal breakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

Kaitlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Allisen

Stayed 1 night in Jul 2025

8/10 Good

Kristan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Lawrence A

Stayed 2 nights in Aug 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service
Room was clean and very quiet where it was located, beds were un comfortable, did not like to carry dirty towels to front office to be able to get clean ones, cleaning staff should do that, area to eat breakfast was very small for amount of people there, drink machines were completely out all weekend
Stayed 2 nights in Aug 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very good. It was clean, comfortable and everything worked. Breakfast was disappointing even for Continental style.
Stayed 1 night in Aug 2025

10/10 Excellent

Donna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was comfortable. The room itself was large. I like that the sink is outside the bathroom. There was a variety of dining options in the area. Tressa at the front desk was friendly and helpful. I wouldn't change anything at this time.
Stayed 1 night in Aug 2025

8/10 Good

Kraig

Stayed 1 night in Aug 2025

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sweet employees. Clean room. Nice fridge,definitely bigger than some others we stayed at. A very good home base for us as we visited. The area the Hotel is located is the draw. Bonus is the Dairy Queen right beside Hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

clint

Liked: Cleanliness, staff & service, room comfort
Staff is great. It’s an older property but well maintained. The price is right and it’s quiet.
Stayed 8 nights in Jul 2025

10/10 Excellent

Trace

It was a clean motel
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Marie

Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very nice and clean. The breakfast room was clean and well maintained. The elevator was not clean and the surrounding area around the entrance to the elevator was not clean.
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Shae

Travelled with family
Liked: Staff & service
Disliked: Amenities
Main reason for 3 stars is the cigarette butt stop is placed where you cannot use the elevator to the 2nd/3rd floor without walking past smokers/through their smoke (employees and guests). Front desk lady was very nice and check in/checkout was online and easy. Room was clean, but done in all brown and very dark, making it not inviting. We only stayed one night and left early the next morning so it did the job we needed but wouldn't want to stay more than one night. Can't say we'd stay again. Outside of hotel needs some serious TLC with dirty/dingy elevator and hallways. Did not do the morning breakfast, so cannot review.
Stayed 1 night in Aug 2025