10/10 Excellent
David
Travelled with partner
5 May 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are regulars 2x year spring autumn and as usual we got a warm welcome from friendly professional staff -really nice room excellent view over pool and property generally uninterrupted as far as sea !sunny balcony from quite early in morning until afternoon -Atlantico breakfast buffet again outstanding and very well managed leading to efficient sevice .
We had dinner in Adega -x2-Whale -Arte Nautica and Praia Dourada all of which were excellent in different ways -only disappointment was Giardino (sp?) where we found service a bit chaotic -lots of people but not many doing much !Menu is actually quite limited -I had excellent vitello tonnato and pasta amatriciana -but very slow -which seemed to be a common experience from where we were sitting -my wife was disappointed in her pizza margarita -quite thick crust but not really crispy -which was odd as she had excellent pizza from Whale earlier in the week -as food seems to come out of same kitchen difficult to understand !
We used Garden Terrace for lunch -Rita was excellent -she managed to get Falaffel salad reinstated for my wife after it had been removed in menu changes from last few times !She is a gem !
We also had lunch a number of times on Terrace -its a familiar team now and very reliable for both food and service -Sam and his colleagues continue to provide an oustanding experience for both pre post dinnner drinks
Finally the hotel did a great job in managing the power outage that occurred -thoroughly professional !
David
Stayed 7 nights in Apr 2025