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HC Helena

2.0 star property

Photo gallery for HC Helena

Hypo-allergenic bedding, pillow-top beds, iron/ironing board, free WiFi
Property video
Economy Room, Multiple Beds, Ensuite
Family House, Multiple Bedrooms, Kitchen, Mountain View | Private kitchen
32-inch Smart TV with cable channels, Netflix, streaming services

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Housekeeping

Explore the area

View map
Calle 8, 9-44, Filandia, Quindío, 634001
  • Place, Immaculate Conception Parish of Filandia
    ‪2 min walk‬
  • Place, Bejuco to Basket Interpretation Center
    ‪3 min walk‬
  • Place, Street Stuck in Time
    ‪3 min walk‬
  • Airport, Pereira (PEI-Matecaña Intl.)
    ‪44 min drive‬

Room options

View all photos for Economy Room, 1 Double Bed, Private Bathroom

Hypo-allergenic bedding, pillow-top beds, iron/ironing board, free WiFi

Economy Room, 1 Double Bed, Private Bathroom

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Balcony

Standard Room, 1 Double Bed, Balcony

Standard Room, 1 Double Bed, Balcony

  • City view
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Room, Multiple Beds, Ensuite

Hypo-allergenic bedding, pillow-top beds, iron/ironing board, free WiFi

Economy Room, Multiple Beds, Ensuite

  • 12 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Private Bathroom

Standard Room, 1 Double Bed, Private Bathroom

Standard Room, 1 Double Bed, Private Bathroom

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds, Balcony

Hypo-allergenic bedding, pillow-top beds, iron/ironing board, free WiFi

Standard Room, Multiple Beds, Balcony

  • City view
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Bed

View all photos for Family Room, No Windows

Hypo-allergenic bedding, pillow-top beds, iron/ironing board, free WiFi

Family Room, No Windows

  • 18 sq m
  • Sleeps 3
  • 1 Large Single Bed and 1 Single Bunk Bed

View all photos for Family House, Multiple Bedrooms, Kitchen, Mountain View

Family House, Multiple Bedrooms, Kitchen, Mountain View

Family House, Multiple Bedrooms, Kitchen, Mountain View

  • Mountain view
  • 120 sq m
  • 7 bedrooms
  • Sleeps 17
  • 6 Double Beds, 3 Large Single Beds and 2 Single Bunk Beds

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About the area

Filandia

A stay at HC Helena places you in the heart of Filandia, steps from Immaculate Conception Parish of Filandia and 3 minutes by foot from Street Stuck in Time. .This hotel is 12.9 mi (20.8 km) from Cocora Valley and 19.2 mi (30.9 km) from Coffee Park.

What's nearby

  • Immaculate Conception Parish of Filandia - 2 min walk - 0.2 km
  • Bejuco to Basket Interpretation Center - 3 min walk - 0.3 km
  • Street Stuck in Time - 3 min walk - 0.3 km
  • Mirador Colina Iluminada - 19 min walk - 1.7 km
  • Coffee Park - 49 min drive - 28.7 km

Getting around

  • Pereira (PEI-Matecaña Intl.) - 78 min drive

Restaurants

  • ‪Café Quindío - ‬3 min walk
  • ‪V & P - Vinos Y Parrilla - ‬5 min walk
  • ‪Mirum - ‬4 min walk
  • ‪Mocafe - ‬3 min walk
  • ‪Helena Adentro - ‬1 min walk

About this property

HC Helena

Colonial hotel in Filandia
HC Helena offers 8 accommodations with portable fans. Beds feature pillowtop mattresses. 32-inch Smart televisions come with cable channels and Netflix.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Hypo-allergenic bedding, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 8 guestrooms featuring Smart televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers.
This smoke-free hotel features offsite parking, ecotours nearby, and ziplining nearby.
The front desk is staffed during limited hours. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 6:00 PM to 8:00 PM; COP 15,000 per night; reservations required
  • Street parking available
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)

Conveniences

  • Guidebooks
  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily) (for a fee)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Tile flooring in public areas
  • Well-lit path to entrance

More

  • 3 floors
  • Built in 2021
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Hair dryer (on request)
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Meal delivery service
  • Restaurant dining guides

More

  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Late check-in fee: COP 25000 for check-in between 11:00 PM and 7:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 180000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: COP 180000 (one-way), (up to 18 years old)
  • Nearby parking fee: COP 15000 per night (328 ft away; open 6:00 PM to 8:00 PM)
  • Late check-in fee: COP 25000 for check-in between 11:00 PM and 7:00 AM
  • Housekeeping fee: COP 20000 per night; may vary based on length of stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 187850

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
A car is not required for transportation to and from this property

Property is also known as

HC Helena Hotel
Hotel Casa Helena
HC Helena Filandia
HC Helena Hotel Filandia

HC Helena Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 7 out of 9 reviews
Rating 8 - Good. 2 out of 9 reviews
Rating 6 - Okay. 0 out of 9 reviews
Rating 4 - Poor. 0 out of 9 reviews
Rating 2 - Terrible. 0 out of 9 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.8/10

Property conditions & facilities

Reviews

8/10 Good

Ancizar

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio
Stayed 2 nights in Jun 2025

10/10 Excellent

Félix R

Stayed 1 night in Oct 2024

10/10 Excellent

Raul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff service
Stayed 1 night in Aug 2024

10/10 Excellent

Luis Alfonso

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agradable, cerca a todo
Stayed 1 night in Jun 2025

10/10 Excellent

beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Marcela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena ubicación
Stayed 1 night in Aug 2024