Tru By Hilton Flagstaff

2.5 star property

Photo gallery for Tru By Hilton Flagstaff

Exterior
Exterior
Snack bar
Lobby
Fitness facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
3451 S Lake Mary Road Building B, Flagstaff, AZ, 86005
  • Place, Northern Arizona University
    ‪15 min walk‬
  • Place, Flagstaff Extreme
    ‪17 min walk‬
  • Place, Walkup Skydome
    ‪4 min drive‬
  • Airport, Flagstaff, AZ (FLG-Flagstaff Pulliam Field)
    ‪5 min drive‬

Room options

Room, 1 King Bed

9.4 out of 10
Exceptional
(31 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(13 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Mobility, Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Flagstaff

With a stay at Tru By Hilton Flagstaff in Flagstaff, you'll be near the airport, within a 10-minute drive of Northern Arizona University and Flagstaff Extreme. .This hotel is 16.4 mi (26.4 km) from Arizona Snowbowl and 1.6 mi (2.6 km) from Riordon Mansion.

What's nearby

  • Northern Arizona University - 15 min walk - 1.3 km
  • Flagstaff Extreme - 17 min walk - 1.5 km
  • Walkup Skydome - 4 min drive - 3.8 km
  • Riordon Mansion - 5 min drive - 3.8 km
  • Lowell Observatory - 9 min drive - 6.8 km

Getting around

  • Flagstaff Station - 10 min drive
  • Flagstaff Pulliam Field (FLG) - 7 min drive

Restaurants

  • ‪In-N-Out Burger - ‬2 min drive
  • ‪Circle K - ‬4 min walk
  • ‪Circle K - ‬2 min drive
  • ‪DuBois Center - ‬3 min drive
  • ‪Olive Garden - ‬15 min walk

About this property

Tru By Hilton Flagstaff

Tru By Hilton Flagstaff offers 91 accommodations with hair dryers and irons/ironing boards. 55-inch flat-screen televisions come with cable channels and Netflix. Bathrooms include hydromassage showerheads and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 91 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and irons/ironing boards.
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
Grab a bite to eat at The Pines Bar & Bistro, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
The Pines Bar & Bistro - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (USD 7 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Pines Bar & Bistro

Things to do

  • Arcade/game room
  • Games
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • Coworking space

Outdoors

  • Barbecue grill
  • Firepit
  • In a nature reserve
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (86 centimetre high)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 2025
  • Communal living room
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests will receive smart lock details
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Hilton Honors mobile app before check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 100 lbs per pet)
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 7 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru By Hilton Flagstaff Hotel
Tru By Hilton Flagstaff Flagstaff
Tru By Hilton Flagstaff Hotel Flagstaff

Tru By Hilton Flagstaff Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 274 out of 366 reviews
Rating 8 - Good. 51 out of 366 reviews
Rating 6 - Okay. 22 out of 366 reviews
Rating 4 - Poor. 10 out of 366 reviews
Rating 2 - Terrible. 9 out of 366 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

Reviews

6/10 Okay

Margaret

Stayed 1 night in Feb 2026

6/10 Okay

pat

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Room was nice, clean & comfortable. Staff was not friendly, especially during check-in. WiFi was difficult with lots of personal questions. No computer available in computer room but Printer was. I was charged $7 to park in a large, empty parking lot (not cool). Items like beer, soft drinks, candy, etc were way overpriced. The morning Breakfast Bar & Staff were great! Won't be back or stay here again.
Stayed 1 night in Feb 2026

4/10 Poor

Melissa

Probably the most overpriced hotel in Flagstaff.
Stayed 1 night in Feb 2026

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Modern hotel in a good and quiet location. Loved the games in the lobby and free breakfast
Stayed 1 night in Feb 2026

10/10 Excellent

FARHAN

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very good location. clean, good breakfast option, warm pool.
Stayed 1 night in Nov 2025

10/10 Excellent

susan

Liked: Cleanliness, staff & service, amenities
Room was clean, spacious and well supplied with towels and toiletries. Conveniently located too.
Stayed 1 night in Feb 2026

10/10 Excellent

Doree

Stayed 1 night in Feb 2026

10/10 Excellent

Jackline

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and staff were very nice!
Stayed 1 night in Feb 2026

10/10 Excellent

Alex

Stayed 1 night in Jan 2026

8/10 Good

John

Stayed 2 nights in Jan 2026

10/10 Excellent

Jolene

Stayed 2 nights in Jan 2026

8/10 Good

Alvin

Travelled with family
Liked: Cleanliness, staff & service
The room was clean and felt almost brand new, which makes sense since this is a new hotel. The staff was great—my main interaction was with the front desk attendant, and she was very kind and helpful. One major downside was the elevators. They only have two, and the wait times during breakfast and checkout were long enough that we ended up taking the stairs. One of the main reasons I chose this hotel over others was because they advertised a great breakfast, but that was honestly disappointing. It was bland and underwhelming compared to other hotels I’ve stayed at—even Holiday Inn Express had better options. On top of that, there was very limited seating, which made it difficult to find a place to eat when it was busy. Overall, it was a good stay. I’m not sure if I’d come back, but I would consider it again if the price was right.
Stayed 1 night in Jan 2026

10/10 Excellent

Christopher

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff and amenities were amazing!
Stayed 1 night in Jan 2026

8/10 Good

BRANDON

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was great. Super friendly. The place was Uber clean. The kitchen crew was hustling.
Stayed 1 night in Jan 2026

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and a friendly staff. The Breakfast Bar was incredible!!!!
Stayed 1 night in Jan 2026

10/10 Excellent

lagailene

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great and place was very clean.
Stayed 1 night in Jan 2026

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very nice and a great location
Stayed 1 night in Jan 2026

10/10 Excellent

Marco

Stayed 1 night in Jan 2026

10/10 Excellent

Yulisa

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room, loved the outdoor setups!!
Stayed 1 night in Jan 2026

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Long line to check in, and they said they they would take off the parking fee to compensate for the wait, but they still charged us.
Stayed 1 night in Jan 2026

10/10 Excellent

Anupriya

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, staff, room, amenities!
Stayed 1 night in Jan 2026

10/10 Excellent

Eva

Travelled with family
Liked: Cleanliness, staff & service, amenities
.
Stayed 4 nights in Dec 2025

10/10 Excellent

Marco a

Stayed 1 night in Jan 2026

10/10 Excellent

Joanne

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, staff was very polite. Hidden 7.00 fee to park your car. Breakfast was amazing, very good selection.
Stayed 1 night in Jan 2026

10/10 Excellent

Casey

Stayed 1 night in Jan 2026