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Mercure Firenze Centro

4.0 star property

Photo gallery for Mercure Firenze Centro

Exterior
Hallway
Exterior
Garden
Premium bedding, minibar, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Room service
  • Laundry

Explore the area

View map
Via Nazionale 21/23 R, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪3 min walk‬
  • Place, Basilica of Santa Maria Novella
    ‪3 min walk‬
  • Place, Central Market
    ‪3 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪12 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

8.8 out of 10
Excellent
(12 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Classic Room

Classic Room

Classic Room

9.8 out of 10
Exceptional
(8 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, Balcony

Privilege, Room, Balcony

Privilege, Room, Balcony

10.0 out of 10
Exceptional
(4 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Large Twin Beds and 1 Twin Sofa Bed

Similar properties

Exterior
The Market Urban Hotel
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
4.8 out of 5, Exceptional, 1,000 reviews
The price is NZ$276
includes taxes & fees
7 Jan - 8 Jan 2026
The Market Urban Hotel

About the area

Florence

A stay at Mercure Firenze Centro places you in the heart of Florence, within a 5-minute walk of Basilica of Santa Maria Novella and Central Market. .This hotel is 0.3 mi (0.5 km) from Medici Chapels and 0.4 mi (0.6 km) from San Lorenzo Church.

What's nearby

  • Piazza di Santa Maria Novella - 3 min walk - 0.3 km
  • Medici Chapels - 3 min walk - 0.3 km
  • Basilica of Santa Maria Novella - 3 min walk - 0.3 km
  • Central Market - 3 min walk - 0.3 km
  • Piazza della Signoria - 11 min walk - 1.0 km

Getting around

  • Valfonda - Stazione Santa Maria Novella Tram Stop - 2 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 4 min walk
  • Florence Airport, Peretola (FLR) - 26 min drive

Restaurants

  • ‪Bar Tonarelli - ‬2 min walk
  • ‪Caffè Alinari - ‬2 min walk
  • ‪Livio - ‬1 min walk
  • ‪Beanstar Coffee - ‬2 min walk
  • ‪Bondi Focacceria - ‬3 min walk

About this property

Mercure Firenze Centro

Hotel with a bar, 3-minute walk to Basilica of Santa Maria Novella
Mercure Firenze Centro offers 85 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Televisions come with digital channels. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 85 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and concierge services. Additional amenities at this hotel include a television in a common area, a banquet hall, and bike parking.
Take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk.
Continental breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 45 per day); reservations required
  • Covered valet parking on site (EUR 45 per day)

Food and drink

  • Daily continental breakfast available 7 AM to 10:30 AM for a fee: EUR 18 per person
  • A bar/lounge

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift (90 centimetre wide door)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (79 centimetre high)

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 33 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 15.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 18 per person
  • Covered valet parking fee: EUR 45 per day
  • Nearby parking fee: EUR 45 per day (984 ft away)
  • Pet fee: EUR 20.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT048017A1RIEWIOGS

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Mercure Firenze Centro New Opening Hotel Florence
Mercure Firenze Centro New Opening Hotel
Mercure Firenze Centro New Opening Florence
Mercure Firenze Centro New Opening
Mercure Firenze Centro Hotel Florence
Mercure Firenze Centro Hotel
Mercure Firenze Centro Florence
Mercure Firenze Centro
Mercure Firenze Centro Hotel
Mercure Firenze Centro Florence
Mercure Firenze Centro Hotel Florence

Mercure Firenze Centro Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 445 out of 821 reviews
Rating 8 - Good. 285 out of 821 reviews
Rating 6 - Okay. 69 out of 821 reviews
Rating 4 - Poor. 16 out of 821 reviews
Rating 2 - Terrible. 6 out of 821 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

JOANNA

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were always very friendly. The hotel was clean and nicely furnished/decorated. Good location for a city break.
Stayed 9 nights in Sep 2025

10/10 Excellent

Roxanna

Stayed 4 nights in Sep 2025

10/10 Excellent

Shaggy, Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 4 nights in Sep 2025

10/10 Excellent

Chelsey

Stayed 3 nights in Sep 2025

10/10 Excellent

Alessia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was incredible and rooms very spacious
Stayed 4 nights in Aug 2025

10/10 Excellent

Grace

Free coffe and tea in lobby, convenient location.
Stayed 3 nights in Aug 2025

10/10 Excellent

Leanne, Regina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was awesome. My daughter and I stayed in May and it was a great location and lovely hotel
Stayed 4 nights in May 2025

10/10 Excellent

anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Stephen

Stayed 1 night in Aug 2025

10/10 Excellent

Marian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay in Firenze

This Hotel is 1st rate. They staff was friendly and helpful, breakfast was great, the room spacious and clean. The Hotel is conveniently located to the sights. I would stay there again.
Stayed 2 nights in May 2025

10/10 Excellent

Morgan

Stayed 5 nights in Apr 2025

8/10 Good

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, close to train stations, walkable to different attractions,espresso machine is great touch… hot and good choices, breakfast is good
Stayed 2 nights in May 2025

10/10 Excellent

Robert, Andover

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 6 nights in May 2025

10/10 Excellent

Carmen Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Abdulhadi

Travelled with family
Good
Stayed 2 nights in Apr 2025

10/10 Excellent

Shayne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Friendly staff, great location
Stayed 3 nights in Feb 2025

10/10 Excellent

Mansur, monroe twp

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, good living space, neat and clean.
Stayed 2 nights in Jan 2025

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Walter, Gurabo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent loco
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Andy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel within easy walking distance of the historic parts of the city. Reception staff are excellent as well.
Stayed 4 nights in Nov 2024

8/10 Good

David, Auburn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Mercure Firenze Centro is a convenient to the Florence Train statio but, as a result, suffers from being on a noisy street which can certainly be crowded and a little dirty. Once inside, however, everything is nice and clean and the staff were friendly and willing to help with whatever you need.
Stayed 2 nights in Nov 2024