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NH Collection Firenze Porta Rossa

5.0 star property

Photo gallery for NH Collection Firenze Porta Rossa

Lobby
Lobby
Lobby
Exterior
Miscellaneous

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Pet-friendly
  • Laundry

Explore the area

Map
Via Porta Rossa 19, Florence, FI, 50123
  • Ponte Vecchio
    ‪4 min walk‬
  • Piazza di Santa Maria Novella
    ‪6 min walk‬
  • Pitti Palace
    ‪9 min walk‬
  • Florence (FLR-Peretola)
    ‪26 min drive‬

Room options

View all photos for Family Room (Adjoining Room, 3AD+1CH)

Minibar, in-room safe, individually decorated, free WiFi

Family Room (Adjoining Room, 3AD+1CH)

  • 53 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room (Adjoining Room, 2AD+2CH)

Minibar, in-room safe, individually decorated, free WiFi

Family Room (Adjoining Room, 2AD+2CH)

  • 53 sq m
  • Sleeps 4
  • 2 Queen Beds

Family Room (Extra bed 3 Adults)

  • 41 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Family Room, Connecting Rooms (3AD+1CH)

Minibar, in-room safe, individually decorated, free WiFi

Family Room, Connecting Rooms (3AD+1CH)

  • 53 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 29 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room

Premium Room

Premium Room

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room (Extra Large)

Minibar, in-room safe, individually decorated, free WiFi

Premium Room (Extra Large)

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room, Connecting Rooms (2AD+2CH)

Minibar, in-room safe, individually decorated, free WiFi

Family Room, Connecting Rooms (2AD+2CH)

  • 53 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

Junior Suite (New Style)

  • 39 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds

Suite (Extra Bed 3 adults)

  • 44 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Triple Room

Minibar, in-room safe, individually decorated, free WiFi

Family Triple Room

  • 35 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Family Room (Extra bed 2 Adults + 1 Child)

  • 41 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

Suite (Extra Bed 2 adults + 1 child)

  • 44 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Superior Single Room

  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room

Minibar, in-room safe, individually decorated, free WiFi

Superior Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (Extra Extra Large)

Minibar, in-room safe, individually decorated, free WiFi

Family Room (Extra Extra Large)

  • 35 sq m
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds OR 1 Double Bed and 4 Twin Beds

Family Room

  • 41 sq m
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

Suite

  • 44 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Similar properties

Front of property

Floren Luxury Hotel

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, (126)
The price is NZ$956
for 1 room
includes taxes & fees
18 May - 19 May
Floren Luxury Hotel

About the area

Florence

A stay at NH Collection Firenze Porta Rossa places you in the heart of Florence, within a 5-minute walk of Accademia delle Arti del Disegno and Ponte Vecchio. .This luxury hotel is 1.5 mi (2.3 km) from Pitti Palace.

What's nearby

  • Ponte Vecchio - 4 min walk - 0.4 km
  • Uffizi Gallery - 6 min walk - 0.5 km
  • Piazza di Santa Maria Novella - 6 min walk - 0.6 km
  • Cathedral of Santa Maria del Fiore - 8 min walk - 0.7 km
  • Pitti Palace - 9 min walk - 0.8 km

Getting around

  • Unità Tram Stop - 8 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 10 min walk
  • Florence Airport, Peretola (FLR) - 26 min drive

Restaurants

  • ‪La Grotta Guelfa - ‬2 min walk
  • ‪Rooster Cafe - ‬2 min walk
  • ‪Il Borro Tuscan Bistro - ‬2 min walk
  • ‪Angel Roofbar & Dining - ‬2 min walk
  • ‪Colle Bereto - ‬1 min walk

About this property

NH Collection Firenze Porta Rossa

Luxury hotel with a 24-hour front desk connected to a shopping center in Florence
NH Collection Firenze Porta Rossa offers 70 accommodations with minibars and espresso makers. Each accommodation is individually decorated. A pillow menu is available. Digital television is provided.

Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include safes and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 70 individually decorated guestrooms, featuring minibars and espresso makers. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at Porta Rossa Bistrot, or stay in and take advantage of the hotel's room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Porta Rossa Bistrot - Onsite restaurant.
Room service is available.

Languages

Arabic, English, French, German, Italian, Polish, Russian, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 40 per night)
  • Valet parking on site (EUR 45 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 13 to 32 for adults and EUR 13 to 32 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Porta Rossa Bistrot

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Individual decor
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property’s “Family Room (Extra Extra Large)” room type consists of 1, 2, or 3 guestrooms that may be located on different floors, subject to availability. Adjacent rooms may be available on request.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 13 to 32 for adults, and EUR 13 to 32 for children
  • Valet parking fee: EUR 45 per day
  • Nearby parking fee: EUR 40 per night
  • Pet fee: EUR 35 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT048017A1O9HCDONC

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Nh Porta Rossa Hotel
NH Collection Firenze Porta Rossa Hotel Florence
NH Collection Firenze Porta Rossa Hotel
NH Collection Firenze Porta Rossa Florence
NH Collection Firenze Porta Rossa
Nh Porta Rossa Hotel Florence
Hotel Porta Rossa
Porta Rossa Florence
NH Collection Firenze Porta Rossa Hotel
NH Collection Firenze Porta Rossa Florence
NH Collection Firenze Porta Rossa Hotel Florence

NH Collection Firenze Porta Rossa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 716 out of 1001 reviews
Rating 8 - Good. 231 out of 1001 reviews
Rating 6 - Okay. 39 out of 1001 reviews
Rating 4 - Poor. 10 out of 1001 reviews
Rating 2 - Terrible. 5 out of 1001 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

6/10 Okay

w

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
nothing
Stayed 2 nights in Jan 2025

10/10 Excellent

D J, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful time in Florence!

Spent a wonderful week in Florence. We had a small glitch at the end of our stay, which was not any fault of the hotel. Due to Florence marathon on Sunday and the 24 rail strike, which started on Saturday night, we had to extend our stay. The staff did everything they could to help us with alternate travel plans.
Stayed 7 nights in Nov 2024

10/10 Excellent

Margo, Mercer Island

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location in Florence.
Stayed 1 night in Nov 2024

2/10 Terrible

Biagina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed Bugs Meet Apathy: This was my 2d stay at NH Porta Rosa Hotel (10 night). The room I was in was infested with Bed Bugs. The bugs were feasting on me for days, but I first dismissed the marks as mosquito bites. It was not until I was consistently bitten in new places, including my face, that I asked the Hotel to recommend a dermatologist. Upon seeing the bites, the doctor asked if I was staying in a hostel, and explained that these were bed bug bites originating from where I was sleeping. I informed the hotel staff of the doctor’s diagnosis and that the source was the hotel’s room. Only after considerable debating and a full day of dealing with the staff, because the Manager never had time to speak to me himself, did they change my room and not charge me for that night’s stay. It took even more time explaining the several days of discomfort and interference with my vacation plans, as well as additional costs in medical and laundry bills, that they discount one additional night’s stay. Unfortunately, the Hotel staff did not seem to understand the difference between cleaning the room and exterminating the bugs from the room. I do not believe, after having several conversations with the staff, that they will take the proper steps to avoid another hotel guest from undergoing the same fate. To further note, I have travelled to Italy my entire life and am a fluent Italian speaker, I have never experienced this level of indifference and apathy in addressing a serious concern.
Stayed 10 nights in Oct 2024

10/10 Excellent

Human

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Oct 2024

10/10 Excellent

DAVID

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a smart choice if you want to be near by and feel like you are in a highend boutique hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Rachel

Stayed 2 nights in Aug 2024

10/10 Excellent

STEVEN

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
First time for us at NH Porta Rossa. I can tell you’ve will not stay anywhere else in the future and we have stayed some very nice hotels in that area. The hotel is as grand and historical as Florence itself The staff is so very willing to help you with anything you may need. My sister in law has a medical condition and she needed a special walker. They called numerous medical professionals and finally found one for us. The rooms are outstanding and the location is the best. 5 minute walk to the duomo , the ponte vechio , republica square , the uffizzi and so much more
Stayed 4 nights in Sep 2024

10/10 Excellent

francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff very helpful. Staff will assist you as much as possible.
Stayed 3 nights in Sep 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
EXEMPLARY Staff and Property. I have stayed at many 5 star hotels around the world for both business and leisure and the NH Porta Rossa service rivals any of them. In my top 5 of all time hotel experiences.
Stayed 2 nights in Sep 2024

10/10 Excellent

Carey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone on the staff excels at guest comfort and service, and the cafe restaurant is first rate.
Stayed 3 nights in Sep 2024

8/10 Good

John, San Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Sep 2024

4/10 Poor

Wayne

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Sep 2024

6/10 Okay

Cassandra

Travelled with family
Liked: Cleanliness, staff & service, amenities
Centrally located and historic building. The rooms we had were quite dark with no views. The staff was very friendly and accommodating.
Stayed 1 night in Aug 2024

10/10 Excellent

Chandra

Liked: Cleanliness, staff & service, property conditions & facilities
great location. Would stay again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Aldo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

RAFAEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything perfect!!!
Stayed 1 night in Jul 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, the staff was very kind and gave a lot of recommendations prior our trip.
Stayed 2 nights in Jul 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Rohnn

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
It's a beautiful property but the wifi is nonexistent and the cell signal very weak. I had to leave the hotel whenever I wanted to access the internet or an app on my phone. The staff is well-meaning and kind but a little limited in what they can actually do. If you simply want to get away from it all and not use your phone, this could be the perfect place.
Stayed 7 nights in Jun 2024

10/10 Excellent

Kenneth, Seattle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly and helpful when we arrived very tired.
Stayed 2 nights in Jun 2024

10/10 Excellent

Ma Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NH Porta Rossa is luxe in all aspects and especially in service. The location was the best part.
Stayed 6 nights in May 2024

10/10 Excellent

LUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is excellent! Recommend!
Stayed 4 nights in May 2024