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Hotel Andinos Plaza Florencia

3.5 star property

Photo gallery for Hotel Andinos Plaza Florencia

Indoor pool
Suite
Breakfast, lunch, dinner served; international cuisine
Grand Suite
Snack bar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Room service
  • Gym
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
CALLE 18 # 09 - 07, Florencia, 180001
  • Mary Immaculate Hospital
    ‪3 min walk‬
  • San Francisco Park
    ‪10 min walk‬
  • Centro Comercial Gran Plaza Florencia
    ‪14 min walk‬
  • Florencia (FLA-Gustavo Artunduaga Paredes)
    ‪23 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Room (Special)

Deluxe Room (Special)

Deluxe Room (Special)

  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 29 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Grand Suite

Grand Suite

Grand Suite

  • 62 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room

Family Room

Family Room

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Suite

Suite

Suite

  • 41 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Florencia

With a stay at Hotel Andinos Plaza Florencia in Florencia, you'll be a 3-minute walk from Mary Immaculate Hospital and 6 minutes by foot from Santander Park. .This hotel is 0.6 mi (1 km) from San Francisco Park and 0.7 mi (1.1 km) from Alberto Buitrago Hoyos Stadium.

What's nearby

  • Mary Immaculate Hospital - 3 min walk - 0.3 km
  • Santander Park - 6 min walk - 0.5 km
  • San Francisco Park - 10 min walk - 0.9 km
  • Alberto Buitrago Hoyos Stadium - 13 min walk - 1.2 km
  • Centro Comercial Gran Plaza Florencia - 14 min walk - 1.2 km

Getting around

  • Florencia (FLA-Gustavo Artunduaga Paredes) - 23 min drive

Restaurants

  • ‪Leños & Carbon - ‬5 min walk
  • ‪Tropical - ‬2 min walk
  • ‪Juan Valerios - ‬16 min walk
  • ‪Zumos Pura Vida - ‬2 min walk
  • ‪Cananguchal - ‬9 min walk

About this property

Hotel Andinos Plaza Florencia

Hotel in Florencia with free breakfast and a fitness center
Hotel Andinos Plaza Florencia offers 55 air-conditioned accommodations with minibars and safes. 48-inch Smart televisions come with satellite channels.

Bathrooms include shower/tub combinations, bidets, and complimentary toiletries. This Florencia hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 55 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Satisfy your appetite for lunch or dinner at Andinos Plaza, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
Andinos Plaza - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Andinos Plaza

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch smart TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 20000 per vehicle (one-way)
  • Airport shuttle fee per child: COP 20000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
This property caters to LGBTQ+ guests
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Andinos Plaza Florencia
Hotel Andinos Plaza Florencia Hotel
Hotel Andinos Plaza Florencia FLORENCIA
Hotel Andinos Plaza Florencia Hotel FLORENCIA

Hotel Andinos Plaza Florencia Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 13 out of 24 reviews
Rating 8 - Good. 7 out of 24 reviews
Rating 6 - Okay. 4 out of 24 reviews
Rating 4 - Poor. 0 out of 24 reviews
Rating 2 - Terrible. 0 out of 24 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

6.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

JOSE I

Travelled with family
Disliked: Room comfort
The phone extension never worked. It did not matter how many times I told them; it was never fixed. Wi-Fi Service was pretty bad! It wasn't reliable at all.
Stayed 7 nights in Nov 2024

8/10 Good

miguel

Stayed 2 nights in May 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff always willing to accommodate.
Stayed 2 nights in Jul 2023

10/10 Excellent

Felipe, Bogota

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

6/10 Okay

Jackeline

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Nice hotel for the area. Clean. Non potable water. Bad restaurant service. Limited options. No cribs available for families
Stayed 2 nights in Mar 2022

8/10 Good

ernesto

Stayed 1 night in Jan 2022

8/10 Good

ernesto

Stayed 1 night in Jan 2022

8/10 Good

Jose I

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel está central mente localizado. De pronto puede ser un poco riduoso durante el fin de semana! Mi único inconveniente fue con la ducha; la cual no tenía ningún tipo de presión de agua haciendo que cada “baño personal” fuera un gran reto
Stayed 8 nights in Sep 2021

6/10 Okay

Francis

Stayed 3 nights in Sep 2021

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel staff are respectful and the service is great. I received a clean room, nice city view, free parking, and additional hotel amenities. The breakfast that is served is also good. The only problem I had was 5he hot water. My entire stay I did not have hot water to shower. I called the lobby over 6 times regarding the hot water issue and I was told the problem would be fixed. The problem never was fixed. I had to take a cold shower a few times during my stay. I did not enjoy that. If the hotel staff want their customers to be happy and continue staying at the hotel they need to make sure all hotel guest receive hot water for showers.
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Stayed 6 nights in Jan 2025

10/10 Excellent

andres

Stayed 3 nights in Jan 2025

10/10 Excellent

Fredy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy cómoda y excelente estadía

La atención del personal fue muy buena, la habitación que tuve excelente, aunque el wifi llegaba un poco débil hasta mi habitación. Me gusto la piscina. Super recomendado.
Stayed 2 nights in Jan 2024

10/10 Excellent

Sandra Milena

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

andres

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel cómodo Recepcionista amable Falta un poco de amabilidad en el restaurante En general bien Aunque el ruido de la calle en las hab sigue siendo una molestia
Stayed 3 nights in Oct 2023

10/10 Excellent

GEISON

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente servicio

excelente servicio y disposición del personal del hotel.
Stayed 1 night in May 2023

10/10 Excellent

CARLOS

Stayed 3 nights in Mar 2022

8/10 Good

Ronald

Stayed 2 nights in Mar 2022

10/10 Excellent

Luis Ricardo Torre, Miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sillas en el balcón
Stayed 1 night in Jan 2022

8/10 Good

Javier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021

10/10 Excellent

Paola

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Juan carlos

Stayed 1 night in Sep 2021