Sandy Balls Holiday Village

3.0 star property

Photo gallery for Sandy Balls Holiday Village

Heartwood Plaza 7,Hot Tub Pet Free (5+2)
Knightwood, Hot Tub 8 (6+2) Elec Point | Private kitchen
3 bedrooms, cots/infant beds, bed sheets
Knightwood, Hot Tub 8 (6+2) Elec Point | Terrace/patio
Flat-screen TV

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Spa
  • Bar
  • Pool
  • Laundry

Explore the area

View map
Southampton Rd, Fordingbridge, England, SP6 2JZ
  • New Forest National Park
    ‪15 min walk‬
  • Salisbury Cathedral
    ‪21 min drive‬
  • Paultons Family Theme Park - Home of Peppa Pig World
    ‪24 min drive‬
  • Southampton (SOU)
    ‪34 min drive‬

Room options

Zen, Hot Tub 7 (5+2)

  • 2 bedrooms
  • Sleeps 7
  • 1 Double Bed, 1 Twin Bunk Bed, 1 Twin Bed and 1 Double Sofa Bed

Exclusive 10 Berth Lodge with Hot Tub (8+2)

  • 4 bedrooms
  • Sleeps 10
  • 3 Double Beds, 4 Twin Beds and 1 Double Sofa Bed

Exclusive 8 Berth Lodge

8.0 out of 10
Very good
(1 review)
  • 3 bedrooms
  • Sleeps 8
  • 1 Double Bed, 4 Twin Beds and 1 Double Sofa Bed

8 Berth Superior Caravan

  • 3 bedrooms
  • Sleeps 8
  • 1 Double Bed, 4 Twin Beds and 1 Double Sofa Bed

8 Berth Superior Caravan Pet Free

  • 3 bedrooms
  • Sleeps 8
  • 1 Double Bed, 4 Twin Beds and 1 Double Sofa Bed

Exclusive 8 berth Lodge Elec Point

  • 3 bedrooms
  • Sleeps 8
  • 1 Double Bed, 4 Twin Beds and 1 Double Sofa Bed

4 Berth Superior Caravan Pet Free

  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Exclusive 6 Berth Lodge Pet Free

  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

4 Berth Comfort Caravan

  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Exclusive 10 Berth Lodge with Hot Tub (8+2) Elec Point

  • 4 bedrooms
  • Sleeps 10
  • 1 Double Bed, 6 Twin Beds and 1 Double Sofa Bed

6 Berth Luxury Caravan Pet Free

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

Indulgent 6 Berth Caravan Pet free

  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

6 Berth Comfort Lodge 3 Bed Pet Free

10.0 out of 10
Exceptional
(1 review)
  • 3 bedrooms
  • Sleeps 6
  • 1 Double Bed and 4 Twin Beds

Vista Lodge 4-6

  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

Exclusive 8 Berth Lodge with Hot Tub Pet Free

  • 3 bedrooms
  • Sleeps 8
  • 1 Double Bed, 4 Twin Beds and 1 Double Sofa Bed

4 Berth Comfort Wooden Lodge Pet Free

  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Vista Lodge with Hot Tub 4-6

  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

Exclusive 8 Berth Lodge Elec Point Pet Free

  • 3 bedrooms
  • Sleeps 8
  • 1 Double Bed, 4 Twin Beds and 1 Double Sofa Bed

TriBeCa with Hot Tub 7 (5+2)

  • 2 bedrooms
  • Sleeps 7
  • 1 Double Bed, 1 Twin Bunk Bed, 1 Twin Bed and 1 Double Sofa Bed

4 Berth Comfort Lodge Accessible

  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Exclusive 4 Berth Lodge with Hot Tub

  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Knightwood, Hot Tub 8 (6+2) Elec Point

  • 2 bedrooms
  • Sleeps 8
  • 1 Double Bed, 4 Twin Beds and 1 Double Sofa Bed

6 Berth Comfort Lodge Accessible

8.0 out of 10
Very good
(1 review)
  • 3 bedrooms
  • Sleeps 6
  • 1 Double Bed and 4 Twin Beds

4 Berth Superior Wooden Lodge

8.0 out of 10
Very good
(2 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

8 Berth Luxury Caravan Pet Free

  • 3 bedrooms
  • Sleeps 8
  • 1 Double Bed, 4 Twin Beds and 1 Double Sofa Bed

Westwood 6 Berth Accessible

  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

Heartwood Plaza 7,Hot Tub Pet Free (5+2)

  • 2 bedrooms
  • Sleeps 7
  • 1 Double Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed

Zen, Hot Tub 7 Pet Free (5+2)

  • 2 bedrooms
  • Sleeps 7
  • 1 Double Bed, 1 Twin Bunk Bed, 1 Twin Bed and 1 Double Sofa Bed

Indulgent 8 Berth Lodge with Hot

  • 3 bedrooms
  • Sleeps 8
  • 1 Double Bed, 4 Twin Beds and 1 Double Sofa Bed

Exclusive 6 berth lodge 3 Bed Hot Tub

  • 3 bedrooms
  • Sleeps 6
  • 1 Double Bed and 4 Twin Beds

4 Berth Luxury Wooden Lodge with Hot Tub Pet Free

  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

6 Berth Superior Woode Lodge 3 Bed Hot Tub Pet Free

  • 3 bedrooms
  • Sleeps 6
  • 1 Double Bed and 4 Twin Beds

4 Berth Luxury Wooden Lodge Pet Free

  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Zen, Hot Tub 7 Select Pitch Pet Free (5+2)

  • 2 bedrooms
  • Sleeps 7
  • 1 Double Bed, 1 Twin Bunk Bed, 1 Twin Bed and 1 Double Sofa Bed

Vista Prime Lodge 4-6

  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

Exclusive 4 Berth Lodge

  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Heartwood 7 Pet Free (5+2)

10.0 out of 10
Exceptional
(3 reviews)
  • 2 bedrooms
  • Sleeps 7
  • 1 Double Bed, 1 Twin Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed

4 Berth Superior Wooden Lodge with Hot Tub

  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Indulgent 6 Berth Caravan

  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

Zen, 7 Pet Free (5+2)

  • 2 bedrooms
  • Sleeps 7
  • 1 Double Bed, 1 Twin Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed

Heartwood 7 (5+2)

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 7
  • 1 Double Bed, 1 Twin Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed

Exclusive 6 berth lodge 3 Bed, 2 Double, 1 Twin, Hot Tub, PF

  • 3 bedrooms
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

Burst of Blue 7 (5+2)

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 7
  • 1 Double Bed, 1 Twin Bunk Bed, 1 Twin Bed and 1 Double Sofa Bed

Zen, Hot Tub 7 Select Pitch (5+2)

  • 2 bedrooms
  • Sleeps 7
  • 1 Double Bed, 1 Twin Bunk Bed, 1 Twin Bed and 1 Double Sofa Bed

Esme 4 Berth Pet Free

  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Indulgent 6 berth lodge 3 Bed, 2 Double, 1 Twin, Hot Tub, PF

  • 3 bedrooms
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

Esme 4 Berth

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

6 Berth Superior Wooden Lodge 3 Bed Pet Free

  • 3 bedrooms
  • Sleeps 6
  • 1 Double Bed and 4 Twin Beds

6 Berth Superior Caravan

  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

TriBeCa with Hot Tub 6 Pet Free

  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

4 Berth Luxury Wooden Lodge with Hot Tub

  • 2 bedrooms
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

6 Berth Superior Caravan Pet Free

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

6 Berth Comfort Lodge 3 Bed

  • 3 bedrooms
  • Sleeps 6
  • 1 Double Bed and 4 Twin Beds

4 Berth Superior Wooden Lodge Hot tub Pet Free

  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Burst of Blue 7 Berth Pet Free (5+2)

  • 2 bedrooms
  • Sleeps 7
  • 1 Double Bed, 1 Twin Bunk Bed, 1 Twin Bed and 1 Double Sofa Bed

8 Berth Luxury Caravan

  • 3 bedrooms
  • Sleeps 8
  • 1 Double Bed, 4 Twin Beds and 1 Double Sofa Bed

Vista Lodge 4-6 Pet Free

  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

6 Berth Luxury Wooden 3 bed Lodge

  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

6 Berth Luxury Wooden Lodge 3 bed with Hot Tub Pet Free

  • 3 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

6 Berth Luxury Caravan

  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

Indulgent 10 Berth Lodge (8+2) EP

  • 4 bedrooms
  • Sleeps 10
  • 1 Double Bed, 6 Twin Beds and 1 Double Sofa Bed

6 Berth Superior Wooden Lodge 3 Bed

  • 3 bedrooms
  • Sleeps 6
  • 1 Double Bed and 4 Twin Beds

Exclusive 6 Berth Lodge

  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

4 Berth Luxury Caravan Pet Free

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Exclusive 6 Berth Caravan Pet free

  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

4 Berth Superior Wooden Lodge Pet Free

  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

4 Berth Comfort Wooden Lodge

  • 2 bedrooms
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

Similar properties

About the area

Fordingbridge

When you stay at Sandy Balls Holiday Village in Fordingbridge, you'll be in a national park, within a 15-minute walk of New Forest National Park and Godshill Village Hall. .This holiday park is 13.6 mi (21.8 km) from Paultons Family Theme Park - Home of Peppa Pig World and 11.8 mi (19 km) from Salisbury Cathedral.

What's nearby

  • New Forest National Park - 15 min walk - 1.3 km
  • Salisbury Cathedral - 21 min drive - 20.9 km
  • Paultons Family Theme Park - Home of Peppa Pig World - 24 min drive - 24.7 km
  • Bournemouth Beach - 29 min drive - 35.6 km
  • Southampton Cruise Terminal - 33 min drive - 36.8 km

Getting around

  • Christchurch Station - 24 min drive
  • Bournemouth (BOH-Bournemouth Intl.) - 25 min drive

Restaurants

  • ‪The Moody cow - ‬4 min drive
  • ‪The Ship Inn - ‬3 min drive
  • ‪The Augustus John - ‬4 min drive
  • ‪The Alice Lisle, Ringwood - ‬10 min drive
  • ‪The Goat - ‬10 min drive

About this property

Sandy Balls Holiday Village

Holiday park with free parking, near New Forest National Park
Sandy Balls Holiday Village offers 297 accommodations. Refrigerators and microwaves are provided.

Bathrooms include bathtubs or showers. Flat-screen televisions are featured in guestrooms.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 297 guestrooms featuring refrigerators and flat-screen televisions. Bathrooms with bathtubs or showers are provided. Conveniences include microwaves and electric kettles, and you can also request cribs/infant beds (surcharge).
Don't miss out on the many recreational opportunities, including an indoor pool, a sauna, and a fitness center. Additional features at this holiday park include complimentary wireless internet access, a banquet hall, and a vending machine.
Enjoy a satisfying meal at Aubrey's Forest Kitchen serving guests of Sandy Balls Holiday Village. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include laundry facilities, ATM/banking services, and a vending machine. Free self parking is available onsite.
Aubrey's Forest Kitchen - Onsite family restaurant.
Woodside Inn - Onsite pub. Open daily.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Aubrey's Forest Kitchen
  • Woodside Inn

Things to do

  • Archery
  • Bicycle rentals
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping centre

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Outdoors

  • In a national park

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Bathtub or shower

Entertainment

  • Flat-screen TV

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Hob
  • Microwave
  • Oven
  • Refrigerator

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of GBP 60.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 15.00 per stay

Payment types

Important information

Optional extras

  • Pet fee: GBP 60.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 15.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
The seasonal pool will be open from April to October

Property is also known as

Sandy Balls Holiday Village
Sandy Balls Holiday Village Holiday park
Sandy Balls Holiday Village Fordingbridge
Sandy Balls Holiday Village Holiday park Fordingbridge

Reviews

Sandy Balls Holiday Village Reviews

8.4

Very good

8.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 47 out of 92 reviews
Rating 8 - Good. 25 out of 92 reviews
Rating 6 - Okay. 12 out of 92 reviews
Rating 4 - Poor. 5 out of 92 reviews
Rating 2 - Terrible. 3 out of 92 reviews

Reviews

8/10 Good

Maureen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2025

6/10 Okay

Deborah

Liked: Cleanliness
There was plenty of room well equipped but seemed like was an old cabin. When it rained at night kept us up as so loud. Didn’t have much of a view only trees. The sofa I found had fleas from the last dog but only found that out when I slept on it and woke up with bites on my legs and neck on the last day.
Stayed 4 nights in Jun 2025

2/10 Terrible

Lydia

Travelled with family
Disliked: Cleanliness
Swimming pool Was disgusting not even average . If bizzare how they still Getting away with it.
Stayed 4 nights in Jun 2025

8/10 Good

Toni

Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities
The aminities were satisfactory, the place was very clean inside, The main bed mattress was lumpy, causing backache, Safety wise, the bath requires bath mats as its very slippery making it difficult / dangerous for unsteady people or children getting in /out of bath / Shower. Nice touches with dog gifts and welcome gifts.
Stayed 4 nights in Jun 2025

10/10 Excellent

Gemma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and set back from the path, this place was lovely with plenty of room for us all. We had a great holiday.
Stayed 3 nights in May 2025

8/10 Good

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely family friendly site with great facilities. The lodge was a great size, very clean and well equipped. Only downside was the Retreat restaurant, the food was awful!
Stayed 3 nights in May 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely and relaxing

It was lovely, fantastic views.
Stayed 4 nights in May 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sandy balls caravan park

The caravan park was lovely situated in the new forest couldn't fault the staff, but sometimes they didn't know what was going on. All in all a great stay and would definitely return.
Stayed 3 nights in Apr 2025

10/10 Excellent

scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

4/10 Poor

Verified traveller

Never again.

A rather curt arrival greeting. We were gifted holiday vouchers and chose to use them at Sandy Balls. An irritated member of staff kept on requesting our reservation number. I explained that we only had the details from the 3rd party booking site. Instead of reassuring me that it wasn't a problem to locate our booking, there was much huffing and puffing and guess what, there was our booking in the system, easily located. Its Sandy Balls that have an arrangement with 3rd party booking sites so perhaps dont make those deals if it irritates. The member of staff tried to say our email of confirmation wasnt from Sandy Balls but it clearly had their name at the bottom - AND this just just the check in!
Stayed 3 nights in Mar 2025

8/10 Good

Gareth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed the break at Sandy Balls park, the only downside was the pool was freezing and too cold for kids to go in.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Such a wonderful place our greyhound love the walk

Stayed 4 nights in Mar 2025

6/10 Okay

Natalie

Travelled with family
Liked: Property conditions & facilities

A place to sleep

We only used the caravan to sleep and eat breakfast. But we found the place to quite dirty mould in the walls. No extra bedding provided to change your own sheets. The duvet for the sofa bed very yellow. We ate in one of the restaurants on the first night but the kids burger was rock hard and the chips where frozen on the inside. We didn't use any of the entertainment onsite or pool so I can not comment Must bring own cleaning products
Stayed 4 nights in Mar 2025

6/10 Okay

Sylvia

Travelled with partner
Liked: Staff & service, amenities
Overall the holiday was very good the only downside was the bed was very uncomfortable and personally I think the mattress could do with replacing.
Stayed 4 nights in Mar 2025

6/10 Okay

Verified traveller

Disliked: Room comfort
A little dated. Check in staff rude when re arrived early. Told they were too busy and come back at 4!!
Stayed 4 nights in Mar 2025

8/10 Good

Joanne

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Trudi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved it here caravan nice and warm, a few issues but didn’t ruin my stay , will book again
Stayed 4 nights in Jan 2025

10/10 Excellent

PAUL

Stayed 4 nights in Feb 2025

6/10 Okay

Alice

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Dirty pants

Remote controls for the TV didn’t work Towels were dirty Someone else’s underwear on the floor of the master bedroom
Stayed 3 nights in Feb 2025

8/10 Good

Ermioni

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
There was a bloodstain on our bedsheets which we communicated to reception as soon as we saw it on the morning after our first sleep at around 8:30. Reception’s initial response was that we are very busy today so we will send someone before the end of the day. No sorry, no understanding of how unacceptable this is from hygiene point of view to reflect an urgent response. I had to stress this again and that we can’t use a bed we are paying for due to a very disgusting issue. So, they then sent someone straightaway to change bedsheets. It shouldn’t have taken so much effort on my side to make a point that is self-evident. Reception should have been apologetic and reactive in the very first response. In addition, cuttlery was not cleaned and also had to raise this. Again, they were cleaned after I raised it but this is why I only gave an average score for cleanliness.
Stayed 4 nights in Feb 2025

8/10 Good

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we all enjoyed are stay here staff & entertainment were good
Stayed 3 nights in Feb 2025

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab lodge, lovely people

This was a return visit for us and our dog. It's a lovely location, with scenic walks for the dog, aubreys restaurant for us and the activities and family disco for the little one. Our Heartwood lodge was spotless and the doggie welcome pack was very much appreciated (our dog loved the little rope toy!) Steve the night service guy welcomed.us for checkin, he is so lovely and warm. The lodge had everything a family could need, kitchen utensils, etc. The bath in the bedroom was a really nice touch, I spent the first night soaking after the long drive with a glass of wine! The only downside was the shower design, which leaked water all over the floor, but there is nothing anyone can do about this. It's a lovely drive to Bournemouth or any of the New Forest towns. We are already looking forward to next year!
Stayed 3 nights in Feb 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sandy balls is a beautiful place to stay, our caravan was excellent and situated in amongst tall trees. There are lots of lovely walks in and around Sandy balls so we didn’t have to use the car. Lots of birds, deer, ponies and alpacas. We love Sandy balls, great place to come and recharge. I would highly recommend it.
Stayed 3 nights in Jan 2025

8/10 Good

Tim

Liked: Staff & service, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025