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Best Western Queens Hotel

3.0 star property

Photo gallery for Best Western Queens Hotel

Bar (on property)
Standard Room, 1 Double Bed, Non Smoking
Reception
Exterior
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Housekeeping

Explore the area

Map
160 Nethergate, Dundee, Scotland, DD1 4DU
  • University of Dundee
    ‪1 min walk‬
  • City Square
    ‪7 min walk‬
  • V&A Dundee
    ‪7 min walk‬
  • Dundee (DND)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

  • 32 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hampton by Hilton Dundee City Centre

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (1004)
The price is NZ$163
for 1 room
includes taxes & fees
29 Jun - 30 Jun
Hampton by Hilton Dundee City Centre

About the area

Dundee

A stay at Best Western Queens Hotel places you in the heart of Dundee, steps from University of Dundee and Dundee Contemporary Arts Centre. .This hotel is 13.5 mi (21.6 km) from University of St. Andrews and 14.7 mi (23.7 km) from Old Course at St Andrews.

What's nearby

  • University of Dundee - 1 min walk - 0.0 km
  • Dundee Science Centre - 3 min walk - 0.3 km
  • City Square - 7 min walk - 0.6 km
  • V&A Dundee - 7 min walk - 0.7 km
  • Discovery Point - 7 min walk - 0.7 km

Getting around

  • Dundee Station - 8 min walk
  • Dundee (DND) - 11 min drive

Restaurants

  • ‪Muffin Break - ‬6 min walk
  • ‪Discovery Beers - ‬1 min walk
  • ‪The Library Café - ‬5 min walk
  • ‪The Braes - ‬3 min walk
  • ‪Nether Inn - ‬2 min walk

About this property

Best Western Queens Hotel

Hotel in Dundee with a 24-hour front desk and a restaurant
Best Western Queens Hotel offers 53 accommodations with safes and complimentary newspapers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Make yourself at home in one of the 53 guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as safes and complimentary newspapers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
English breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Onsite venue - This restaurant specializes in Regional cuisine.
Q-Bar - Onsite bar.
Room service is available.

Languages

English, French, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 12.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Q-Bar

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Meeting rooms

Accessibility

  • Lift (90 centimetre wide door)

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 12.50 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Best Western Queens Hotel Dundee
Best Western Queens Hotel
Best Western Queens Dundee
Best Western Queens
Best Queens Hotel Dundee
Best Western Queens Hotel Hotel
Best Western Queens Hotel Dundee
Best Western Queens Hotel Hotel Dundee

Best Western Queens Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 174 out of 549 reviews
Rating 8 - Good. 242 out of 549 reviews
Rating 6 - Okay. 84 out of 549 reviews
Rating 4 - Poor. 35 out of 549 reviews
Rating 2 - Terrible. 14 out of 549 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
booked into this older style hotel . Amazing staircase takes you to the bedrooms. We were fortunate to book a room with a double aspect view over the river Tay. The bonus waas the weather was good
Stayed 1 night in Mar 2025

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

Laura

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very disappointing stay

We had booked this hotel as a mother daughter visit as it is half way between our locations and thought it was ideal for the location, we soon became very disappointed on arrival to our room there was poo in our toilet and the flusher didnt work and basically came off in our hands, i had to visit the reception twice to try and get someone to fix it, which they finally did, the room was full of the tiny little white moths and they said they couldnt move us as they had no other rooms available, we had 3 pillows (if you could call them that) between 2 and we asked if we could have another pillow and reception just said they could find one as the hotel was full, we decided to eat breakfast on the last day and there was hardly any cooked breakfast there and what was there was dry especially the eggs, we had to chase our tea up too, they eventually bought out fresh stuff but by then it was too late, they only had 2 slices of bread for making toast, the cups for tea where stained and dirty and one had lipstick on it. Overall it was a very disappointing stay and the rooms need much work done as very tired and dated and the TV didnt work either, the only 1 good thing about the room was the shower was hot and powerful. Will not be staying again
Stayed 2 nights in Mar 2025

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to, good parking, Dundee rep is only 2-3 minutes walk, lovely room, really comfortable bed and a hearty breakfast, any evening shows at the rep I’ll be staying here again.
Stayed 1 night in Mar 2025

8/10 Good

Alyson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hospital visit

Needed hotel close to hospital and this was very near. Room fine but a bit dated
Stayed 1 night in Feb 2025

6/10 Okay

Steven

Business traveller
Liked: Staff & service
Disliked: Room comfort

Ok but dated

Booked kingsize bed but it ended up being 2 singles pushed together leaving a gap in middle Basic items missing (no iron and tv remote) Hotel could do with a paintjob was a bit dated Staff were pleasant and very helpful regarding missing items
Stayed 2 nights in Feb 2025

6/10 Okay

Susan

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Overnight stay but bit basic

Friendly staff at reception. Free parking behind hotel, convenient location. Very clean hotel, room bit dated. Had room at side which was noisy from nightclubbers at 4am. Breakfast menu looks good but is a bit basic, rationed fresh fruit, luke warm coffee and kitchen struggling to get the right orders out.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Great luck cation for central Dundee. Hotel is a little tired and dated but was very much good value for money
Stayed 2 nights in Feb 2025

8/10 Good

David

Liked: Cleanliness
Disliked: Property conditions & facilities
Great hotel for the price convenience and price. Bar was soulless with no customers and only heavy on draught - one couple walked in and there was no staff to serve so they walked back out
Stayed 2 nights in Feb 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was all good, especially the staff who were as nice as could be.
Stayed 3 nights in Jan 2025

6/10 Okay

David, Sale

Disliked: Property conditions & facilities
.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sarah

Stayed 1 night in Jan 2025

2/10 Terrible

eilidh

Stayed 1 night in Jan 2025

10/10 Excellent

killian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well priced proper old hotel

Nice hotel. Quite grand in an understated way. Very good breakfast - Arbroath smokies be poached eggs, which I thought was pretty classy. Apparently winston churchill stayed here loads. Would be good if the hotel had a little info in the plaque explaining why he spent so much time in Dundee. The fella seemed to get about, but the interesting to know what he was up to regardless
Stayed 1 night in Jan 2025

10/10 Excellent

Paige

Liked: Cleanliness
Stayed 1 night in Dec 2024

8/10 Good

ANDREW

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Nice stay

Generally fine, although I tried to ask many times and our booking was for 4, there was not an extra bed on arrival. However this was quickly resolved as they added a bed. We were the only people at breakfast the next morning and the lady was very nice. 8 particularly liked Vegetarian breakfast with veggie haggis!
Stayed 1 night in Dec 2024

10/10 Excellent

PAULINE

Stayed 2 nights in Nov 2024

8/10 Good

Rory

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Ann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Sue

Liked: Staff & service, room comfort
Disliked: Cleanliness

Ok but wouldn’t stay again

Staff at this hotel are excellent. We checked into our room to find the bed messy/slept in & towels on the floor of the bathroom. Clearly the room wasn’t ready for us! We were moved to another room which was ok but needed some attention! Bathroom mirror was filthy, floor dirty but we did have a clean, freshly made bed!
Stayed 1 night in Nov 2024

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
very old fashioned
Stayed 1 night in Oct 2024

6/10 Okay

Marion

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Good location

The hotel was in a good location. Check in was excellent. Sraff very friendly. The hotel is a beautiful building with character and creeky floorboards. Our room was spaces and comfortable. Breakfast was lovely. Now the downside. The noise from the club next door was horrendous, Im all for young ones enjoying themselves but not wgen i have to listen to it for hours. Not a great sleep !
Stayed 1 night in Oct 2024

10/10 Excellent

Ileana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class location with ample parking places. The service I received for the one night stay was very good . Access to the shower via the bath was difficult for me having a problem leg and no grab handles. As it was only one night I never enquired if there was any rooms with showers (no bath). This was a minor point otherwise no complaints
Stayed 1 night in Oct 2024