6/10 Okay
Michael M.
12 Feb 2026
Liked: Cleanliness
We arrived late into Ft Lauderdale and did not get to the house until 1:30am. On the front door was a digital lock and we had the code. We put it in 3 different times and the door did not open. It locked us out and we waited for 30 minutes and tried it again. The locking system would not allow us to try again so I had to get a room at the Hampton in at 2:30am for 350. I came back at 7:00 am to try the door again and it was still in lock out mode. The owner read my text and called me and attempted to unlock it remotely but that failed also. They had a key box that they told me I could get a key from and that let me in. I did ask since the system locked me out for the rest of the night if I could get a refund for the first night since I had to rent a room at the Hampton. They refused and I will not be returning to that home again.
Michael M.
Stayed 3 nights in Feb 2026














