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Prime Hotel

3.0 star property

Photo gallery for Prime Hotel

Premium bedding, down duvets, desk, soundproofing
Free daily on-the-go breakfast
Interior detail
Lobby sitting area
Interior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View map
10131 Franklin Avenue, Fort McMurray, AB, T9H 2K8
  • Place, Peter Pond Mall
    ‪10 min walk‬
  • Place, Rivers Casino
    ‪10 min walk‬
  • Place, MacDonald Island Park
    ‪15 min walk‬
  • Airport, Fort McMurray, AB (YMM)
    ‪16 min drive‬

Room options

View all photos for King Bachelor with Kitchenette

Premium bedding, down duvets, desk, soundproofing

King Bachelor with Kitchenette

8.8 out of 10
Excellent
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Private kitchenette

Executive Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds

Premium bedding, down duvets, desk, soundproofing

Executive Room, 2 Queen Beds

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Bachelor

Premium bedding, down duvets, desk, soundproofing

King Bachelor

7.8 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for King Express Room

King Express Room

King Express Room

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Reception
BCMInns Fort McMurray
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
4.4 out of 5, Excellent, 574 reviews
The price is NZ$126
includes taxes & fees
1 Jan - 2 Jan 2026
BCMInns Fort McMurray

About the area

Fort McMurray

A stay at Prime Hotel places you in the heart of Fort McMurray, within a 15-minute walk of Rivers Casino and Peter Pond Mall. .This hotel is 0.8 mi (1.3 km) from MacDonald Island Park and 0.9 mi (1.4 km) from Athabasca River.

What's nearby

  • Peter Pond Mall - 10 min walk - 0.9 km
  • Rivers Casino - 10 min walk - 0.9 km
  • MacDonald Island Park - 15 min walk - 1.3 km
  • Northern Lights Regional Health Center - 2 min drive - 2.6 km
  • Heritage Park - 4 min drive - 3.6 km

Getting around

  • Fort McMurray, AB (YMM) - 18 min drive

Restaurants

  • ‪Tim Hortons - ‬12 min walk
  • ‪McDonald's - ‬18 min walk
  • ‪New York Fries - Peter Pond Mall - ‬12 min walk
  • ‪The Keg Steakhouse + Bar - ‬7 min walk
  • ‪Earls - ‬6 min walk

About this property

Prime Hotel

Hotel in Fort McMurray with free breakfast and a 24-hour front desk
Prime Hotel offers 82 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Beds feature down comforters and premium bedding. 37-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Fort McMurray hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided once per stay.

Make yourself at home in one of the 82 air-conditioned rooms featuring refrigerators and microwaves. Your bed comes with down comforters and premium bedding. 37-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, a fireplace in the lobby, and a vending machine.
A complimentary on-the-go breakfast is served daily from 5:00 AM to 10:00 AM.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 5:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Limited on-site self parking

Food and drink

  • Free on-the-go breakfast available daily 5:00 AM to 10:00 AM

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff

Business services

  • Computer station
  • Meeting room

Accessibility

  • No lift

More

  • 4 floors
  • Built in 1996
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property requires a valid credit card at check-in for all reservations for incidentals.

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Dining venue(s)
The following facilities are closed on Friday and Saturday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25.00 per pet, per day, plus a deposit of CAD 25 per night
Service animals are welcome, and are exempt from fees
2 total (up to 40 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 27.3 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet deposit: CAD 25 per night
  • Pet fee: CAD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 27.3 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Fort McMurray Podollan
Podollan
Podollan Fort McMurray
Podollan Inn
Podollan Inn Fort McMurray
Podollan Inn & Rez Hotel Fort Mcmurray
Podollan Inn And Rez
Podollan Inn Fort McMurray, Alberta
Prime Hotel Hotel
Prime Hotel Fort McMurray
Podollan Inn Fort McMurray
Prime Hotel Hotel Fort McMurray

Prime Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 268 out of 653 reviews
Rating 8 - Good. 222 out of 653 reviews
Rating 6 - Okay. 91 out of 653 reviews
Rating 4 - Poor. 27 out of 653 reviews
Rating 2 - Terrible. 45 out of 653 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marcus, Edmonton

It was exactly what I needed
Stayed 7 nights in Sep 2025

6/10 Okay

Connie

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
I was there for four days don’t have house keeping one time.
Stayed 3 nights in Sep 2025

2/10 Terrible

Mark

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Staff were unhelpful, overcharged for room .
Stayed 2 nights in Sep 2025

10/10 Excellent

Ashley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was beyond accommodating and made my last minute stay absolutely amazing. Thank you!
Stayed 1 night in Sep 2025

6/10 Okay

Xinquan, Edmonton

Business traveller
Liked: Cleanliness
It is a set of office and life room environment. That is great.
Stayed 2 nights in Sep 2025

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

2/10 Terrible

Dave

Disliked: Property conditions & facilities
My window looked onto a hallway. There is not nearly enough parking. The building is under renovation so brown bag breakfast, they didn’t even have any ketchup for the breakfast sandwich inside. The elevator was glitchy. My door lock got stuck most of the time. Had to shoulder ram the door open half the time.
Stayed 2 nights in Sep 2025

10/10 Excellent

Pranshu

Stayed 2 nights in Sep 2025

4/10 Poor

Daniel

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Building is being renovated so construction dust everywhere. Parkade incredibly small. Booked a king executive suite only to be told they over booked. How do you do that when it is reserved online days before. Staff was rude about the issue. Sink and toilet had stains.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jennifer

Stayed 3 nights in Aug 2025

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and cheap, but not a cheap room.
Stayed 1 night in Sep 2025

10/10 Excellent

Kateryna, kitchener

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 4 nights in Aug 2025

10/10 Excellent

Bethiny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Scott

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
What a mistake booking this horrible hotel. It’s under construction. Shouldn’t even be open yet. There is no lobby or front desk. Just a temporary desk in the bar that’s being renovated. We booked for 5 nights. We were very skeptical from the beginning due to overall appearance and messy conditions. Checked in and went to look at our room. Room wasn’t horrible. Spacious and reasonably clean for the money but the mattresses were very soft and old looking. After checking out the room my wife and I were laying on the beds just relaxing a bit and some random guy USES A KEYCARD AND WALKS RIGHT INTO THE ROOM. WHILE WE WERE IN THERE! WALKED RIGHT IN LIKE HE OWNED THE PLACE. WE HAD TO YELL AT HIM GET OUT. Turns out he was a contractor. The place was swarming with contractors doing renovations. That’s when we decided immediately we were cancelling the balance of our stay. We stormed down to the front desk to complain and demand to know how we’re supposed to feel safe and secure when anyone can just walk into our room? How do we know someone won’t just come steal our stuff when we’re not there? Shouldn’t it be impossible for someone to have access if we’re checked in? Also there is no free hot breakfast as advertised. Their “grab and go” breakfast is a joke. Staff was agreeable and pleasant enough to let us easily cancel the rest of our stay. The Prime might be ok one day, but it’s certainly not good now. HIGHLY DO NOT RECOMMEND. Go stay at the Pomeroy instead!
Stayed 5 nights in Aug 2025

10/10 Excellent

Marcus, Edmonton

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was convient for what I needed
Stayed 1 night in Aug 2025

10/10 Excellent

Russell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Carrie

Travelled with family
Liked: Amenities
Everything was wonderful! Highly recommend.
Stayed 1 night in Aug 2025

2/10 Terrible

Jesse

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
In room furniture shows obvious signs of damage. Website promises hot breakfast but when I showed up was told that breakfast is not provided due to ongoing renovations (which are also not detailed online)
Stayed 1 night in Aug 2025

10/10 Excellent

Mathieu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and quiet. The bed is comfy and the room is clean.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk staff are very nice and helpful. The room is clean and quiet. Will stay this hotel again when come to Fort McMurray next time.
Stayed 1 night in Aug 2025

8/10 Good

Rachel, Langley

Liked: Cleanliness, staff & service
The property is in the middle of an extensive reno.
Stayed 2 nights in Jul 2025

8/10 Good

Dean

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Milan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great value when staying at this property.
Stayed 5 nights in Jul 2025

10/10 Excellent

enock

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Brendan, Edmonton

Business traveller
You can see the great potential with all the renovations currently underway Very friendly staff
Stayed 10 nights in Jul 2025