See all properties
Save

Prime Hotel

3.0 star property

Photo gallery for Prime Hotel

Interior
Interior detail
Reception
Lobby sitting area
Podollan Suite

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View map
10131 Franklin Avenue, Fort McMurray, AB, T9H 2K8
  • Place, Peter Pond Mall
    ‪10 min walk‬
  • Place, MacDonald Island Park
    ‪15 min walk‬
  • Place, Northern Lights Regional Health Center
    ‪2 min drive‬
  • Airport, Fort McMurray, AB (YMM)
    ‪16 min drive‬

Room options

View all photos for King Bachelor with Kitchenette

Premium bedding, down duvets, desk, soundproofing

King Bachelor with Kitchenette

8.8 out of 10
Excellent
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Private kitchenette

Executive Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds

Executive Room, 2 Queen Beds

Executive Room, 2 Queen Beds

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Bachelor

Premium bedding, down duvets, desk, soundproofing

King Bachelor

7.8 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for King Express Room

King Express Room

King Express Room

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Reception
BCMInns Fort McMurray
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
4.4 out of 5, Excellent, 599 reviews
The price is NZ$159
includes taxes & fees
7 Feb - 8 Feb
BCMInns Fort McMurray

About the area

Fort McMurray

A stay at Prime Hotel places you in the heart of Fort McMurray, within a 15-minute walk of Rivers Casino and Peter Pond Mall. .This hotel is 0.8 mi (1.3 km) from MacDonald Island Park and 0.9 mi (1.4 km) from Athabasca River.

What's nearby

  • Peter Pond Mall - 10 min walk - 0.9 km
  • Rivers Casino - 10 min walk - 0.9 km
  • MacDonald Island Park - 15 min walk - 1.3 km
  • Northern Lights Regional Health Center - 2 min drive - 2.6 km
  • Heritage Park - 4 min drive - 3.6 km

Getting around

  • Fort McMurray, AB (YMM) - 18 min drive

Restaurants

  • ‪Tim Hortons - ‬12 min walk
  • ‪McDonald's - ‬18 min walk
  • ‪McDonald's - ‬5 min drive
  • ‪Tim Hortons - ‬6 min drive
  • ‪Original Joe's - ‬3 min drive

About this property

Prime Hotel

Hotel in Fort McMurray with free parking
Prime Hotel offers 82 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Beds feature down comforters and premium bedding. 37-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Fort McMurray hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided once per stay.

Make yourself at home in one of the 82 air-conditioned rooms featuring refrigerators and microwaves. Your bed comes with down comforters and premium bedding. 37-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, a fireplace in the lobby, and a vending machine.
A complimentary on-the-go breakfast is served daily from 5:00 AM to 10:00 AM.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 5:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Limited on-site self parking

Food and drink

  • Free on-the-go breakfast available daily 5:00 AM to 10:00 AM

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff

Business services

  • Computer station
  • Meeting room

Accessibility

  • No lift

More

  • 4 floors
  • Built in 1996
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property requires a valid credit card at check-in for all reservations for incidentals.

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Dining venue(s)
The following facilities are closed on Friday and Saturday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25.00 per pet, per day, plus a deposit of CAD 25 per night
Service animals are welcome, and are exempt from fees
2 total (up to 40 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 27.3 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet deposit: CAD 25 per night
  • Pet fee: CAD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 27.3 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Fort McMurray Podollan
Podollan
Podollan Fort McMurray
Podollan Inn
Podollan Inn Fort McMurray
Podollan Inn & Rez Hotel Fort Mcmurray
Podollan Inn And Rez
Podollan Inn Fort McMurray, Alberta
Prime Hotel Hotel
Prime Hotel Fort McMurray
Podollan Inn Fort McMurray
Prime Hotel Hotel Fort McMurray

Prime Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 288 out of 684 reviews
Rating 8 - Good. 226 out of 684 reviews
Rating 6 - Okay. 95 out of 684 reviews
Rating 4 - Poor. 29 out of 684 reviews
Rating 2 - Terrible. 46 out of 684 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

leidy

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Breakfast is cold and the same every day, and they give it to you in a paper bag as if we were school children; the coffee is water.
Stayed 1 night in Nov 2025

6/10 Okay

Christophe

Business traveller
Liked: Staff & service, amenities
The room was clean it was okay. The room definitely needs a bit of a update/renovation. The circa 1998 rose oak wood decor is a bit outdated and very tacky. Otherwise, it was decent, much better than staying in camp.
Stayed 2 nights in Nov 2025

8/10 Good

Rianne

Stayed 2 nights in Nov 2025

8/10 Good

Juan

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice spot. New and clean. Comfortable room and bed. Breakfast was minimal but the coffee was strong.
Stayed 1 night in Oct 2025

10/10 Excellent

Shawn

Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Stayed 1 night in Oct 2025

10/10 Excellent

Ehsen

Stayed 1 night in Oct 2025

8/10 Good

Pat

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The toilet tank did not fill up after flushing. I had to manually fill the tank so it would flush after my next use.
Stayed 1 night in Oct 2025

10/10 Excellent

Rajwinder

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Angela

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the size of the room, bed was comfortable. linin was cozy. Need more towels in bathroom for two people. Charge for our small dog was too much. $25 is more then a boarding fee.
Stayed 1 night in Oct 2025

6/10 Okay

kulvir

Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service
Not happy with check in, they did not allow to my colleague even after my approval. I had to reach hotels.com to change name. Staff very limited their rules they don’t think above and beyond to make easy.
Stayed 5 nights in Oct 2025

10/10 Excellent

Andre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Parking was easy and secure. Good location. Great staff and clean room.
Stayed 3 nights in Oct 2025

8/10 Good

Mike

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Under construction during my stay. Parking is limited.
Stayed 2 nights in Sep 2025

10/10 Excellent

Paulius

Stayed 4 nights in Oct 2025

10/10 Excellent

Daniel

Stayed 1 night in Oct 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
They have improved the hotel since my last stay. Mybstay eas excellent.
Stayed 2 nights in Oct 2025

2/10 Terrible

Russ

Disliked: Staff & service, property conditions & facilities
I chose this hotel for a business trip because it advertised a hot breakfast and an on-site pub/restaurant, ideal for relaxing after long finance meetings without needing to go out. Unfortunately, the experience was disappointing from start to finish.Upon arrival, our room was extremely hot—close to 100°F. While that might be appreciated in the middle of a Fort McMurray winter, it was far too much for a 23°C day. We were moved to another room, supposedly an executive suite, which was still uncomfortably warm. My wife was told maintenance would come by, but no one ever showed up, leaving her waiting for hours.To make matters worse, the restaurant and bar were closed, forcing us to walk into town for dinner. Back in the room, even the alarm clock was set to the wrong time. The next morning, there was no sign of the promised hot breakfast—or any breakfast at all. The juice machine was broken, and the “to-go” breakfast offered by reception consisted of a yogurt, muffin, apple, and an expired bacon and cheese biscuit, which my wife, being Muslim, couldn’t eat. The apples provided were also rotten. The only tea options were peppermint or green tea—no regular breakfast tea or Earl Grey available.Service was equally disappointing. Lila at the front desk was dismissive and rude, spending over an hour on the phone instead of addressing our concerns. Overall, the experience was frustrating and far below expectations. I strongly recommend staying elsewhere—Stonebridge Suites, for example
Stayed 1 night in Oct 2025

10/10 Excellent

Nick bradbury

Stayed 1 night in Oct 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Amazin
Stayed 1 night in Oct 2025

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities
Clean facility, polite staff. Parking once checked in was great, finding a spot to pull in before getting access to the underground structure was a challenge.
Stayed 1 night in Oct 2025

8/10 Good

Brad

Stayed 5 nights in Sep 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in very late after a flight. My first room had a very loud water drain above the bed that sounded like a water fall so I had to go down to change rooms. Second room was great despite the bedroom window lookin out to a hallway.
Stayed 1 night in Sep 2025

8/10 Good

Joseph

Stayed 2 nights in Sep 2025

8/10 Good

Mohammed

Stayed 6 nights in Sep 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025