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Imperial Hotel

3.0 star property

Photo gallery for Imperial Hotel

Front of property
Restaurant
In-room safe, desk, iron/ironing board, free WiFi
Meeting facility
Lobby sitting area

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Business services
  • Bar

Explore the area

View map
Fraser Square, Fort William, Scotland, PH33 6DW
  • Place, West Highland Museum
    ‪2 min walk‬
  • Place, Great Glen Way
    ‪4 min walk‬
  • Place, West Highland Way
    ‪4 min walk‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

7.4 out of 10
Good
(21 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Twin Room

8.8 out of 10
Excellent
(11 reviews)
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Single Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Single Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

Similar properties

Property grounds
The Caledonian Hotel
Fort William
  • Pet-friendly
  • Parking included
  • Restaurant
  • Breakfast available
3.6 out of 5, Good, 1,280 reviews
The price is NZ$238
includes taxes & fees
8 June - 9 June
The Caledonian Hotel

About the area

Fort William

With a stay at Imperial Hotel in Fort William (Fort William City Centre), you'll be within a 10-minute drive of Ben Nevis and Lochaber Geopark Visitor Centre. .This hotel is 0.1 mi (0.1 km) from Loch Linnhe and 0.2 mi (0.4 km) from West Highland Way.

What's nearby

  • West Highland Museum - 2 min walk - 0.2 km
  • Great Glen Way - 4 min walk - 0.4 km
  • Old Fort of Fort William - 4 min walk - 0.4 km
  • West Highland Way - 4 min walk - 0.4 km
  • Lochaber Leisure Centre - 12 min walk - 1.0 km

Getting around

  • Fort William Station - 4 min walk
  • Inverness (INV) - 119 min drive

Restaurants

  • ‪The Great Glen (Wetherspoon) - ‬4 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Black Isle Bar - ‬5 min walk
  • ‪Costa Coffee - ‬19 min walk
  • ‪Ben Nevis Bar - ‬4 min walk

About this property

Imperial Hotel

Imperial Hotel offers 36 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and hair dryers.

This Fort William hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Stay in one of 36 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, wedding services, and a banquet hall.
Grab a bite at Blue Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7:30 AM to 9:30 AM for a fee.
Featured amenities include luggage storage, a library, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge between 7:30 AM and 9:30 AM on weekdays.
Blue Restaurant - Onsite restaurant.
Library Bar - Onsite bar.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (surcharge)
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 12.95 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Blue Restaurant
  • Library Bar

Things to do

  • Library

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:30 PM

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Property Registration Number YES

We should mention

This property does not have elevators

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Imperial Hotel Hotel

Imperial Hotel Fort William

Imperial Hotel Hotel Fort William

Imperial Hotel Fort William

Imperial Fort William

Imperial Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 120 out of 510 reviews
Rating 8 - Good. 172 out of 510 reviews
Rating 6 - Okay. 126 out of 510 reviews
Rating 4 - Poor. 60 out of 510 reviews
Rating 2 - Terrible. 32 out of 510 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Rhys

Liked: Cleanliness, staff & service, amenities
Nothing to complain about, clean tidy & great breakfast
Stayed 1 night in Feb 2026

8/10 Good

Nicki

Liked: Cleanliness, staff & service, amenities
Staff were good and attentive room was clean but small and no view but it was quiet and did for one night.
Stayed 1 night in Feb 2026

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, amenities
Loved our room with view of the Loch. Staff were very friendly, polite and helpful. Great breakfast and location perfect. The only fault was the weak pressure on the shower.
Stayed 1 night in Jan 2026

6/10 Okay

Alexander

Disliked: Amenities, property conditions & facilities
Cold small and bathroom very tired and looked like it had mould. Disappointing.
Stayed 1 night in Jan 2026

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Lovely room with a view , spotlessly clean and a lovely breakfast. Already looking forward to our next visit. Only downside is that, Fort William is really quiet out of season.
Stayed 1 night in Jan 2026

8/10 Good

Stuart

Liked: Cleanliness, staff & service, amenities
Overall this hotel is a perfect base for exploring. Friendly staff and great location.
Stayed 2 nights in Jan 2026

4/10 Poor

Ting c

Travelled with family
3 nights, first 2 night take the bath not enough hot water, like loop warm water. And the last night no hot water. Even the staffs said the boiler was running but definitely no hot water until the next morning.
Stayed 3 nights in Dec 2025

8/10 Good

Shabir, Weston Super Mare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option if you want to stay at the high street.
Stayed 1 night in Dec 2025

8/10 Good

Liam

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and a nice clean hotel. My only issue was the water supply in the shower, it was only ever lukewarm in the morning unfortunately.
Stayed 3 nights in Nov 2025

10/10 Excellent

Yang

Stayed 2 nights in Dec 2025

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities
Friendly staff
Stayed 1 night in Nov 2025

6/10 Okay

Patrick

Travelled with partner
Liked: Cleanliness
Staff was great room was ok bed not all that conformable and glass on bath tub falling out of place
Stayed 1 night in Nov 2025

8/10 Good

Sally

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. About 5 minutes from train station. 2 minutes from shops, bars, restaurants. Really comfy bed. Decent breakfast. Good value for money.
Stayed 2 nights in Nov 2025

6/10 Okay

Avinder

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Very nice room,we appreciated the old-fashioned welcome note, hotel information, and nearby amenities guide. The room included a jacuzzi (though we didn’t use it) and had a beautiful bed setup. However, the mattress felt quite old and shaky; it made noise whenever one partner turned. The carpet was also very dusty — I had to take a few puffs for asthma relief. The hotel has a charming old-school feel but could benefit from modern updates, such as digital options like QR codes for ordering. The Scottish breakfast was good, and there was self-parking available — it seemed unlimited, and I imagine parking wouldn’t be an issue even during peak times since there’s free parking nearby after hours. The location is convenient, close to amenities, and within walking distance to a lovely garden
Nice surrounding in Middle Street
Across hotel is a Garden park
Nice room
Stayed 1 night in Nov 2025

8/10 Good

Sylvia J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Suzanne

Room was cold when we arrived
Stayed 1 night in Oct 2025

8/10 Good

Nancy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was great and the hotel was central to everything - taxis, restaurants and the train station.
Stayed 2 nights in Oct 2025

2/10 Terrible

Andrew

Business traveller
Disliked: Staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Ally

Stayed 1 night in Oct 2025

10/10 Excellent

Peter, Burnaby

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Oct 2025

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel!

Room was cozy. Small “issue” was the heater didn’t heat all the way to the top, but wasn’t a huge problem for us. Staff was super friendly and good was great!
Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is clean and organised. The staff were very friendly and helpful
Stayed 1 night in Oct 2025

10/10 Excellent

Elspeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

4/10 Poor

Joseph

Disliked: Staff & service
.
Stayed 2 nights in Sep 2025

6/10 Okay

Richard

Liked: Staff & service
Relatively older building. Beds and room was ok. On the small side.
Stayed 1 night in Sep 2025