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Mercure Hotel Frankfurt City Messe

Photo gallery for Mercure Hotel Frankfurt City Messe

Exterior
Exterior
Front of property
Standard Room, 1 Single Bed
Standard Room, 2 Single Beds

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Air conditioning
  • Room service
  • Pet-friendly

Explore the area

View map
Duesseldorfer Str. 20, Frankfurt, HE, 60329
  • Place, Frankfurt Trade Fair
    ‪9 min walk‬
  • Place, Römerberg
    ‪20 min walk‬
  • Place, Frankfurt Christmas Market
    ‪20 min walk‬
  • Airport, Frankfurt (FRA-Frankfurt Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

8.4 out of 10
Very good
(17 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

8.4 out of 10
Very good
(7 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

8.0 out of 10
Very good
(4 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Single Room

Coffee and/or coffee maker

Standard Single Room

  • Sleeps 1

View all photos for Standard Double Room

Minibar, in-room safe, desk, soundproofing

Standard Double Room

  • Sleeps 2

View all photos for Standard Twin Room

Minibar, in-room safe, desk, soundproofing

Standard Twin Room

  • Sleeps 2

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Standard Room With Double Bed

  • Sleeps 2

Standard Room With 2 Single Beds

  • Sleeps 2

View all photos for Privilege Double Room

Bathroom

Privilege Double Room

  • Sleeps 2

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Exterior
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About the area

Frankfurt

Located in Frankfurt (Bahnhofsviertel), Mercure Hotel Frankfurt City Messe is within a 15-minute walk of Frankfurt Trade Fair and Congress Center Messe Frankfurt. .This hotel is 0.7 mi (1.1 km) from Alte Oper and 3.7 mi (6 km) from Deutsche Bank Park.

What's nearby

  • Frankfurt Trade Fair - 9 min walk - 0.8 km
  • Congress Center Messe Frankfurt - 12 min walk - 1.0 km
  • Alte Oper - 13 min walk - 1.1 km
  • Römerberg - 20 min walk - 1.7 km
  • Frankfurt Christmas Market - 20 min walk - 1.7 km

Getting around

  • Platz der Republik Tram Stop - 1 min walk
  • Frankfurt (ZRB-Frankfurt Central Train Station) - 4 min walk
  • Frankfurt Airport (FRA) - 21 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Bar Shuka - ‬2 min walk
  • ‪Gleis 25 - ‬2 min walk
  • ‪Wirtshaus Hauptbahnhof - ‬3 min walk
  • ‪Aunty Zhong's Noodle Bar & More - ‬1 min walk

About this property

Mercure Hotel Frankfurt City Messe

Hotel with a bar, near Alte Oper
Mercure Hotel Frankfurt City Messe offers 60 air-conditioned accommodations with minibars and safes. LED televisions come with satellite channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 60 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 15 per night)

Food and drink

  • Buffet breakfast available for a fee: EUR 17 per person
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 17 per person
  • Self parking fee: EUR 15 per night
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Frankfurt City Messe
Mercure Frankfurt City Messe
Mercure Hotel Frankfurt City
Mercure Hotel Frankfurt City Messe
Mercure Frankfurt City Messe
Mercure Hotel Frankfurt City Messe Hotel
Mercure Hotel Frankfurt City Messe Frankfurt
Mercure Hotel Frankfurt City Messe Hotel Frankfurt

Mercure Hotel Frankfurt City Messe Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 120 out of 502 reviews
Rating 8 - Good. 209 out of 502 reviews
Rating 6 - Okay. 109 out of 502 reviews
Rating 4 - Poor. 38 out of 502 reviews
Rating 2 - Terrible. 26 out of 502 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Maryam

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Lou

Liked: Cleanliness, property conditions & facilities
Exceptionally nice staff. Great location too.
Stayed 1 night in Jun 2025

6/10 Okay

Massimo, Douglaston

Liked: Cleanliness, staff & service, property conditions & facilities
The neighborhood looks like unsafe, many homeless around, you can’t really go out in the night time
Stayed 3 nights in May 2025

8/10 Good

Phil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and close to the station.

Comfortable hotel close to the station with a tram stop outside. Quiet rooms. Great service from the friendly staff. Clean modern facilities and the mini bar and coffee machine were welcome additions. I didn’t participate in the breakfast so can’t comment on that. Would definitely book again.
Stayed 4 nights in Apr 2025

8/10 Good

Sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel itself is fine. Good location as near the train station and exhibition centre but the area is not great.
Stayed 3 nights in Mar 2025

10/10 Excellent

R

Stayed 1 night in Mar 2025

6/10 Okay

Wenchao

Business traveller
Disliked: Staff & service
Stayed 1 night in Jan 2025

8/10 Good

Tom

Liked: Cleanliness
Disliked: Staff & service
Surrounding area is a little off putting.
Stayed 1 night in Jan 2025

8/10 Good

Mostapha

Stayed 2 nights in Oct 2024

8/10 Good

Gilbert

Travelled with family
Liked: Staff & service
This hotel is a bit dated but it is conveniently situated with 5 minutes on foot from Frankfurt Central Station and a tram stop right in front of the hotel. So overall it’s a great value and its location is everything.
Stayed 2 nights in Oct 2024

10/10 Excellent

youngho, IRVINE

Stayed 4 nights in Sep 2024

10/10 Excellent

Sirisin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Sep 2024

10/10 Excellent

Liam

Liked: Cleanliness
Stayed 4 nights in Sep 2024

6/10 Okay

Jessica

Travelled with group
Disliked: Amenities
Parking was hard as the parking lot was small and look like it was falling apart. Check in was long as their machines were down.
Stayed 2 nights in Apr 2024

8/10 Good

Hilli Hassan

Stayed 1 night in Aug 2024

8/10 Good

Hilli Hassan

Liked: Staff & service, amenities, property conditions & facilities
Hard to find a parking. Provided parking is very limited and small with fees.
Stayed 2 nights in Aug 2024

8/10 Good

Christopher, Bristol

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice budget hotel near the train station but like any other city, not very pleasant area around train stations.
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
The photos from the website are misleading, it shows a tall and nice building that confuses people easily and we thought that was the hotel but it’s not.
Stayed 1 night in Jul 2024

6/10 Okay

Deepak

Stayed 2 nights in Jul 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Philip James, Sydney

Stayed 2 nights in Jun 2024

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel property is very nicely kept, clean, and very convenient to the main train station. The single bed room is small but it has all you need for a couple of nights stay. The bedroom and bathroom were updated, clean and had all I needed for a night. I would stay in this hotel again for a night or two given the convenience of how close it is to the train station and how clean and modern it is on the inside. The breakfast is also very decent. As with any other hotel or property in the neighborhood of the main train station, the problem is the rampant and publicly visible drug dealers, drug users, alcoholics, and homeless people that have taken over the streets and sidewalks. There are no problems with this inside the hotels of the area, but it is quite an evident problem once you step out of this or any other hotels in the neighborhood.
Stayed 1 night in Jun 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

6/10 Okay

Sin Huat Dennis, Singapore

Travelled with group
Untidy and carpet seemed very dirty! The hotel has a tram station right in front and near to the Hauptbahnhof (Main Train station)
Stayed 2 nights in Jun 2024

4/10 Poor

Hakan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Frankfurt mercure hotel

Here's a structured review based on your feedback: --- **Review of Mercure Hotel in Frankfurt** I recently stayed at the Mercure Hotel in Frankfurt and had a mixed experience. **Location:** The hotel is conveniently located next to the train station, making it easy to get around the city. However, the area around the hotel felt unsafe, with a noticeable presence of addicts and beggars, which was quite unsettling. **Room Quality:** Unfortunately, the cleanliness of the rooms was lacking. The carpets were particularly dirty, which affected the overall comfort of the stay. **Service:** The highlight of my stay was the staff at the reception. They were friendly, professional, and very helpful, which was a silver lining in an otherwise disappointing stay. **Overall Experience:** While the location and staff were positive aspects, the unclean rooms and the unsafe surrounding area significantly detracted from my experience. I hope the management can address these issues for future guests. ---
Stayed 2 nights in May 2024