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Avani Frankfurt City Hotel (previously NH Collection Frankfurt City)

4.5 star property

Photo gallery for Avani Frankfurt City Hotel (previously NH Collection Frankfurt City)

Relax in a stylish seating area with a plush sofa, round table, and city views.
Relax and unwind in this inviting space, featuring a cozy seating area, pool table, and bookshelf.
Stunning lobby with a grand staircase and sleek design.
Relax in style with plush armchairs and sofas amidst abstract columns and city views.
Enjoy a city view from the large window, with a comfortable bed and a small table for relaxation.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
Vilbeler Str. 2, Frankfurt, HE, 60313
  • MyZeil
    ‪5 min walk‬
  • Römerberg
    ‪11 min walk‬
  • Frankfurt Christmas Market
    ‪12 min walk‬
  • Frankfurt (FRA-Frankfurt Intl.)
    ‪13 min drive‬

Room options

View all photos for Family Room (2 Adults + 2 Children)

Relax in a spacious room with a large bed, desk, and city view.

Family Room (2 Adults + 2 Children)

  • 26 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Suite

Enjoy a city view from the large window, with a comfortable bed and a small table for relaxation.

Suite

  • 35 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room

Relax in a serene space with a large bed, comfortable armchair, and stylish bench.

Deluxe Room

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room

Relax in a spacious room with a large bed, a comfortable chair, and a desk area.

Superior Room

8.4 out of 10
Very good
(17 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Single Room

Relax in a serene space with a large bed, a small bedside table, and a desk with a chair.

Standard Single Room

9.6 out of 10
Exceptional
(5 reviews)
  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room

Relax in this stylish room with a large bed, city view, and comfortable seating area.

Standard Room

9.4 out of 10
Exceptional
(26 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room, Balcony (Extra Bed 2 Adults + 1 Child)

Enjoy a city view from the large window, featuring a prominent church spire. The room offers a comfortable bed, a stylish armchair, and a small table with a vase of flowers.

Deluxe Room, Balcony (Extra Bed 2 Adults + 1 Child)

9.0 out of 10
Wonderful
(2 reviews)
  • 41 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Balcony

Enjoy a city view from the large window, featuring a prominent church spire. The room offers a comfortable bed, a stylish armchair, and a small table with a vase of flowers.

Deluxe Room, Balcony

  • 41 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room (Extra Bed 2 Adults + 2 Children)

Relax in a serene space with a large bed, comfortable armchair, and stylish bench.

Deluxe Room (Extra Bed 2 Adults + 2 Children)

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite (Extra Bed 2 adults + 2 children)

Enjoy a city view from the large window, with a comfortable bed and a small table for relaxation.

Suite (Extra Bed 2 adults + 2 children)

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds OR 4 Twin Beds

View all photos for Deluxe Room, Balcony (Extra Bed 3 Adults)

Enjoy a city view from the large window, featuring a prominent church spire. The room offers a comfortable bed, a stylish armchair, and a small table with a vase of flowers.

Deluxe Room, Balcony (Extra Bed 3 Adults)

  • 41 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room

Relax in a spacious room with a large bed, desk, and city view.

Family Room

  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

Similar properties

Relax in a spacious room with a sofa, chairs, and a small table, surrounded by natural light and decorative elements.

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  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.4 out of 5, Excellent, (866)
The price is NZ$171
for 1 room
includes taxes & fees
19 Aug - 20 Aug
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About the area

Frankfurt

A stay at Avani Frankfurt City Hotel (previously NH Collection Frankfurt City) places you in the heart of Frankfurt, within a 15-minute walk of Römerberg and Frankfurt Christmas Market. .This luxury hotel is 0.8 mi (1.2 km) from Alte Oper and 2.3 mi (3.8 km) from Frankfurt Trade Fair.

What's nearby

  • MyZeil - 5 min walk - 0.4 km
  • Römerberg - 11 min walk - 0.9 km
  • Frankfurt Christmas Market - 12 min walk - 1.1 km
  • Alte Oper - 14 min walk - 1.2 km
  • Main Tower - 15 min walk - 1.3 km

Getting around

  • Konstablerwache Station - 4 min walk
  • Hessendenkmal Tram Stop - 4 min walk
  • Frankfurt Airport (FRA) - 28 min drive

Restaurants

  • ‪Dim Sum Haus - ‬1 min walk
  • ‪Koh Samui - ‬3 min walk
  • ‪Iwase - ‬1 min walk
  • ‪Zeil Kebap - ‬2 min walk
  • ‪Zu den 12 Aposteln - ‬1 min walk

About this property

Avani Frankfurt City Hotel (previously NH Collection Frankfurt City)

Luxury hotel with a sauna connected to a shopping center in Frankfurt
Avani Frankfurt City Hotel (previously NH Collection Frankfurt City) offers 256 accommodations with minibars and espresso makers. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. A pillow menu is available. Premium satellite television is provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.
Make yourself at home in one of the 256 guestrooms featuring minibars and espresso makers. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers.
Enjoy recreational amenities such as a sauna and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and shopping on site.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Frankfurt? This hotel has 312 square feet (29 square meters) of space consisting of conference space and 5 meeting rooms. Limited parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 11:00 AM.
Avani Frankfurt City Hotel (previously NH Collection Frankfurt City) has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (EUR 25 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; EUR 13 to 32 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 312 square feet of conference space
  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2003
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 47-inch TV with premium satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 45
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 13 to 32 per person
  • Nearby parking fee: EUR 25 per day (328 ft away)
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 45 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Frankfurt NH City
Hotel NH Frankfurt City
Nh Frankfurt City Hotel Frankfurt
Nh Hotel Frankfurt
Nh Hotels Frankfurt
NH Collection Frankfurt City Hotel
NH Collection Frankfurt City
NH Collection Frankfurt City

Avani Frankfurt City Hotel (previously NH Collection Frankfurt City) Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 272 out of 443 reviews
Rating 8 - Good. 110 out of 443 reviews
Rating 6 - Okay. 39 out of 443 reviews
Rating 4 - Poor. 14 out of 443 reviews
Rating 2 - Terrible. 8 out of 443 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alison

Stayed 2 nights in Apr 2025

10/10 Excellent

Marcos G.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good but the room was having issues with the ac and it was hot
Stayed 1 night in Apr 2025

10/10 Excellent

Celene J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Jacqueline, Weatherford

Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After traveling to Rome, Marseille, Bordeaux and Paris, the Avani in Frankfurt was the best hotel of all! Nice reception area, the staff could not be nicer or more helpful, and - after the teeny rooms in other hotels - the room was so spacious! And was so reasonably priced! The breakfast was great, also with attentive staff. I will always look for an Avani property when I travel.
Stayed 1 night in Apr 2025

8/10 Good

ODED

Liked: Cleanliness, staff & service, property conditions & facilities

A high standard hotel

Came for two nights. We ordered a king bed, yet although not informed in advance we’re given two single beds. They were big enough. Otherwise the room was comfortable and clean. The next day we were offered the appropriate room, but that was inconvenient. We were also offered free breakfast. All staff members were extremely kind. The breakfast was very good. The room very nice.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sherrie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to good shopping and felt safe. Close to good restaurants.
Stayed 2 nights in Feb 2025

6/10 Okay

Susanna

Travelled with family
Liked: Cleanliness, room comfort

Air condition problem

I reservated two room for my family because they didn't have room for 3 people. Air condition in our room didn't work, it was very hot in the room. They started explaining that the hotel system works according to the seasons & they can give us a fan, but in some reason in the loby air conditioner worked very well "not according the seasons". We asced for a change the room. Some girl in the reception wasn't so nice to us. Overall experience was okay: the breakfast was good, room cleaning was good.
Stayed 4 nights in Apr 2025

8/10 Good

ANDREI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In general the hotel is nice and the breakfast was good. There was only one issue with beds.. We stayed in the hotel with two children of 8 and 10 years old, while booking it was written that we would be offered OR two double beds OR four single beds but when we arrived there was only double bed and a narrow sofa. I told the manager that sofa was not ok, she said she'd settle it and led us to another suite with double bed in one room and the other room was empty with no beds. The manager told me several times that they'd bring us two single beds for our kids but once again the staff brought us the narrow sofa. I told them it's not ok for us because it's too narrow for the kids but it turned out that the staff didn't understand any of my words, they did not understand English and they just covered the bed and went away. I returned to managers on the reception, they told me that they "could only bring one more single bed but there's no more place for it". So I had to agree for the sofa but I was really upset, I didn't understand why couldn't they initially just bring two single beds.. I wish I had more comfortable stay for my kids.
Stayed 3 nights in Apr 2025

10/10 Excellent

Kazunori

Stayed 1 night in Feb 2025

10/10 Excellent

WALA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Heidi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Best equipped hotel room I’ve ever stayed in, couldn’t fault the room. Breakfast was pricey but very good - would stay again and recommend to others.
Stayed 1 night in Apr 2025

10/10 Excellent

arunee, nyc

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Brea

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was excellent. Check-in went smoothly and the staff were so kind to our big family. The breakfast was amazing!
Stayed 1 night in Apr 2025

8/10 Good

Ashley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Amram, ALFEI MENASHE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to the shopping street, spacious rooms, comfortable bed and high level service
Stayed 2 nights in Mar 2025

10/10 Excellent

Warley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Amritta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, photos don't do it justice! Customer service was great and the rooms were so comfortable and spacious (we got a free upgrade booking with expedia!) Would highly recommend
Stayed 2 nights in Mar 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had just 2 nights here, but this hotel is perfect. The highlights are great staff, the bar and restaurant area and foyer area, which were amazingly and tastefully decorated, in a retro style. We spent plenty of time here! Very convenient too. The online check in was great too. Highly recommended.
Stayed 2 nights in Mar 2025

10/10 Excellent

afsaneh

Liked: Amenities
Great location , Great breakfast
Stayed 3 nights in Mar 2025

10/10 Excellent

Luis

Stayed 1 night in Mar 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice room. Breakfast was great and liked the vibe of the hotel. Bed was very firm and couldn’t really control the ac are the only negatives. Still recommended especially if the price is good!
Stayed 1 night in Mar 2025

4/10 Poor

Deborah

Liked: Staff & service
Disliked: Room comfort

Too hot and noisy at night

The hotel was absolutely boiling. It was impossible to sleep. The air con does not work. And you can’t open the window due to the busy main road below. We tried 3 rooms before accepting our fate. First room the electrics kept tripping, second room the window was broken. Third room was ok. Holes in curtains and as mentioned crazy hot and very loud due to the busy main road.
Stayed 2 nights in Mar 2025

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Frankfurt

A funky hotel in Konstablerwache, close to metro stop and right in the middle of restaurants and shopping precincts. Restaurant had a good atmosphere and there is a gym (although that’s not for me!) Reception check in was smooth but the gentleman who checked me out was very stern - a nice smile wouldn’t have gone amiss! The coffee machine in the room was very welcome (but it needed a dust) and the free water, coffee pods and tea was very welcome. We stayed four nights and used the last day to travel to Mainz - a charming place with a nice park and some beautiful properties.
Stayed 4 nights in Mar 2025

6/10 Okay

Gloria

Travelled with family
Disliked: Cleanliness, staff & service
Average room but was not expecting much due to low cost. One complaint was that our bathroom sink was stopped up. I called to complain. Receptionist already knew sink had issued. I was confused as to why they would put me in room with stopped up sink. No one came to fix it. We were there three days.
Stayed 3 nights in Mar 2025