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Avani Frankfurt City Hotel (previously NH Collection Frankfurt City)

4.5 star property

Photo gallery for Avani Frankfurt City Hotel (previously NH Collection Frankfurt City)

Daily buffet breakfast for a fee
Lobby
Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe
Lobby
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Free WiFi

Explore the area

View map
Vilbeler Str. 2, Frankfurt, HE, 60313
  • MyZeil
    ‪5 min walk‬
  • Römerberg
    ‪11 min walk‬
  • Frankfurt Christmas Market
    ‪12 min walk‬
  • Frankfurt (FRA-Frankfurt Intl.)
    ‪13 min drive‬

Room options

View all photos for Family Room (2 Adults + 2 Children)

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Family Room (2 Adults + 2 Children)

  • 26 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Suite

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Suite

  • 35 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Deluxe Room

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room

Superior Room

Superior Room

8.4 out of 10
Very good
(18 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

9.6 out of 10
Exceptional
(5 reviews)
  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room

Standard Room

Standard Room

9.4 out of 10
Exceptional
(29 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room, Balcony (Extra Bed 2 Adults + 1 Child)

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, Balcony (Extra Bed 2 Adults + 1 Child)

9.0 out of 10
Wonderful
(2 reviews)
  • 41 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Balcony

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, Balcony

  • 41 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room (Extra Bed 2 Adults + 2 Children)

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Deluxe Room (Extra Bed 2 Adults + 2 Children)

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite (Extra Bed 2 adults + 2 children)

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Suite (Extra Bed 2 adults + 2 children)

10.0 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds OR 4 Twin Beds

View all photos for Deluxe Room, Balcony (Extra Bed 3 Adults)

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, Balcony (Extra Bed 3 Adults)

  • 41 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Family Room

  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

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Lobby

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  • Free WiFi
  • Air conditioning
  • Breakfast available
4.4 out of 5, Excellent, 895 reviews
The price is NZ$178
includes taxes & fees
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About the area

Frankfurt

A stay at Avani Frankfurt City Hotel (previously NH Collection Frankfurt City) places you in the heart of Frankfurt, within a 15-minute walk of Römerberg and Frankfurt Christmas Market. .This luxury hotel is 0.8 mi (1.2 km) from Alte Oper and 2.3 mi (3.8 km) from Frankfurt Trade Fair.

What's nearby

  • MyZeil - 5 min walk - 0.4 km
  • Römerberg - 11 min walk - 0.9 km
  • Frankfurt Christmas Market - 12 min walk - 1.1 km
  • Alte Oper - 14 min walk - 1.2 km
  • Main Tower - 15 min walk - 1.3 km

Getting around

  • Konstablerwache Station - 4 min walk
  • Hessendenkmal Tram Stop - 4 min walk
  • Frankfurt Airport (FRA) - 28 min drive

Restaurants

  • ‪Westin Executive Club Lounge - ‬2 min walk
  • ‪Central - ‬2 min walk
  • Manhattan Bar
  • ‪Zu den 12 Aposteln - ‬1 min walk
  • ‪Sushi Stars - ‬2 min walk

About this property

Avani Frankfurt City Hotel (previously NH Collection Frankfurt City)

Luxury hotel with a sauna connected to a shopping center in Frankfurt
Avani Frankfurt City Hotel (previously NH Collection Frankfurt City) offers 256 accommodations with minibars and espresso makers. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. A pillow menu is available. Premium satellite television is provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.
Make yourself at home in one of the 256 guestrooms featuring minibars and espresso makers. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers.
Enjoy recreational amenities such as a sauna and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and shopping on site.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Frankfurt? This hotel has 312 square feet (29 square meters) of space consisting of conference space and 5 meeting rooms. Limited parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 11:00 AM.
Avani Frankfurt City Hotel (previously NH Collection Frankfurt City) has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (EUR 25 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; EUR 22 to 24 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 312 square feet of conference space
  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2003
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 47-inch TV with premium satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 45
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 to 24 per person
  • Nearby parking fee: EUR 25 per day (328 ft away)
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 45 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Frankfurt NH City
Hotel NH Frankfurt City
Nh Frankfurt City Hotel Frankfurt
Nh Hotel Frankfurt
Nh Hotels Frankfurt
NH Collection Frankfurt City Hotel
NH Collection Frankfurt City
NH Collection Frankfurt City

Reviews

Avani Frankfurt City Hotel (previously NH Collection Frankfurt City) Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 313 out of 495 reviews
Rating 8 - Good. 117 out of 495 reviews
Rating 6 - Okay. 41 out of 495 reviews
Rating 4 - Poor. 16 out of 495 reviews
Rating 2 - Terrible. 8 out of 495 reviews

Reviews

10/10 Excellent

Bernice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel has a great location.
Stayed 3 nights in Jun 2025

10/10 Excellent

Gabrielle

Liked: Cleanliness, property conditions & facilities
Do not „force“ written Reviews from your Customers by making this required.
Stayed 2 nights in Jun 2025

10/10 Excellent

Soenke, Bromham

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, the breakfast especially was very good. The staff at breakfast and at the reception were absolutely exceptional. So friendly and nothing was ever too much
Stayed 1 night in May 2025

10/10 Excellent

Mylene

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice one night stay
Stayed 1 night in May 2025

10/10 Excellent

Kima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

6/10 Okay

Beverly

Travelled with partner
Close to the old town. Not so clean shower room, water leaks out of shower.
Stayed 4 nights in May 2025

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful, and informative. Lovely property and reasonably well located.
Stayed 2 nights in May 2025

8/10 Good

Amandeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, however very limited food options for breakfast
Stayed 3 nights in May 2025

8/10 Good

Rachel

Stayed 1 night in May 2025

10/10 Excellent

Behzad, Pointe-Claire

Liked: Cleanliness, amenities, property conditions & facilities
Very good location & clean
Stayed 1 night in May 2025

10/10 Excellent

Shiou Heen

Stayed 1 night in May 2025

10/10 Excellent

Nnanyelugo, Amstelveen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal for both business and pleasure.
Stayed 2 nights in May 2025

8/10 Good

Dianne

Travelled with partner
Liked: Cleanliness, staff & service
Location is very good. Close to everything. Staff are very nice and friendly. Breakfasts are delicious! The cons: Twin beds are very small. Smaller than average. Also the air conditioning only cools the room so much. It wasn’t well ventilated and we had to run the air conditioning 24 hours a day and the room still felt warm and somewhat stuffy. There is a nightclub a couple of blocks away so if your room is at the front of the hotel, it’s very noisy at night especially on the weekends.
Stayed 4 nights in May 2025

8/10 Good

Hedieh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 4 nights in Apr 2025

8/10 Good

ZhengLing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the vip treatment. The area was quiet but near shopping streets. The balcony was a nice touch but it was not the best maintained. The room was spacious and the amenities were adequate but lacking utensils
Stayed 2 nights in Apr 2025

6/10 Okay

Holly, denver

Travelled with partner
Liked: Cleanliness, staff & service
The property is lovely, however, the rooms do not have any temperature control. Windows can be opened but we were right over a very busy restaurant/bar that was quite lively until 2am each night. Sadly, our room got so stuffy and warm, even with outside temps in the 60s, that it made it miserable to sleep.
Stayed 3 nights in May 2025

10/10 Excellent

Osmar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

It was great hotel clean, friendly staff , near a train station perfect for the price
Stayed 1 night in May 2025

10/10 Excellent

Patricia

Stayed 1 night in May 2025

10/10 Excellent

Alison

Stayed 2 nights in Apr 2025

10/10 Excellent

Marcos G.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good but the room was having issues with the ac and it was hot
Stayed 1 night in Apr 2025

10/10 Excellent

Celene J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Jacqueline, Weatherford

Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After traveling to Rome, Marseille, Bordeaux and Paris, the Avani in Frankfurt was the best hotel of all! Nice reception area, the staff could not be nicer or more helpful, and - after the teeny rooms in other hotels - the room was so spacious! And was so reasonably priced! The breakfast was great, also with attentive staff. I will always look for an Avani property when I travel.
Stayed 1 night in Apr 2025

8/10 Good

ODED

Liked: Cleanliness, staff & service, property conditions & facilities

A high standard hotel

Came for two nights. We ordered a king bed, yet although not informed in advance we’re given two single beds. They were big enough. Otherwise the room was comfortable and clean. The next day we were offered the appropriate room, but that was inconvenient. We were also offered free breakfast. All staff members were extremely kind. The breakfast was very good. The room very nice.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sherrie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to good shopping and felt safe. Close to good restaurants.
Stayed 2 nights in Feb 2025