Had a lot of trouble with “online” check-in, once we were able to speak to a real person it went better. Our first room was dirty so we went back and got a different room. Rooms are very small and barren. Nothing extra, no kleenex, face cloths, separate soap (3 in one), no way to call reception. The lounge is okay and the staff were nice. The online pictures are definitely better than the real thing! The price of the room was very reasonable, this now makes more sense☹️