4/10 Poor
Nick H.
19 Jul 2025
Disliked: Cleanliness
Great view, poor management.
The view was great, and you can tell the owners use the property. Management company, Vacasa, let the property down. Cleaning crew was still there hours after check and we let them leave knowing the kitchen wasn’t clean, but there was no soap for the 1/2 bath or in the shower. They were aware the property had been struck by lightning but they didn’t check anything and we had no TV/wifi or hot tub for the entire week. All the lights in the garage/rec room were bad and the kids had to pull some bulbs from their bedrooms. Grill ran out of propane and the extra tank there was empty. The first mouse sighting had a kids running out of the bathroom. On Tuesday they said the hot tub should be serviced today or tomorrow, just needed a sensor. On Friday they said the part would be two weeks. We should have demanded a refund at check in and just got to a hotel and been able to enjoy the week. I will actively try to avoid Vacasa properties, but if the owner switches management companies we’d go back.
Nick H.
Stayed 5 nights in Jul 2025