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Canal City Fukuoka Washington Hotel

3.0 star property

Photo gallery for Canal City Fukuoka Washington Hotel

Porch
Exterior
Superior Triple Room, Non Smoking
Standard Triple Room, Non Smoking
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Laundry room

Explore the area

View map
1-2-20 Sumiyoshi, Hakata-ku, Fukuoka, Fukuoka-ken, 812-0018
  • Place, Canal City Hakata
    ‪1 min walk‬
  • Place, Kushida Shrine
    ‪4 min walk‬
  • Place, Fukuoka Anpanman Children's Museum
    ‪10 min walk‬
  • Airport, Fukuoka (FUK)
    ‪7 min drive‬

Room options

Universal Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking

Standard Double Room, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Standard Triple Room, Non Smoking

Standard Triple Room, Non Smoking

Standard Triple Room, Non Smoking

  • 1 bedroom
  • Sleeps 6
  • 3 Large Single Beds
  • Free Wi-Fi

View all photos for Superior Triple Room, Non Smoking

Superior Triple Room, Non Smoking

Superior Triple Room, Non Smoking

  • 1 bedroom
  • Sleeps 6
  • 3 Large Single Beds
  • Free Wi-Fi

View all photos for Superior Quadruple Room, Non Smoking

Superior Quadruple Room, Non Smoking

Superior Quadruple Room, Non Smoking

  • 1 bedroom
  • Sleeps 8
  • 4 Large Single Beds
  • Free Wi-Fi

View all photos for Quadruple Room with Bunk Bed, Non Smoking

Quadruple Room with Bunk Bed, Non Smoking

Quadruple Room with Bunk Bed, Non Smoking

  • 1 bedroom
  • Sleeps 6
  • 4 Large Single Beds
  • Free Wi-Fi

Standard Single Room-Non-Smoking

  • Sleeps 1
  • Free Wi-Fi

Standard Single Room-Smoking

  • Sleeps 1
  • Free Wi-Fi

Casual Double Room-Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

Casual Double Room-Smoking

  • Sleeps 2
  • Free Wi-Fi

Modern Twin Room-Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

Modern Twin Room-Smoking

  • Sleeps 2
  • Free Wi-Fi

Triple Room-Smoking

  • Sleeps 3
  • Free Wi-Fi

Corner Double Room-Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

Corner Double Room-Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Double Room

Premium bedding, down duvets, desk, blackout curtains

Standard Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Twin Room

Premium bedding, down duvets, desk, blackout curtains

Standard Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Twin Room

Premium bedding, down duvets, desk, blackout curtains

Superior Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Triple Room

Premium bedding, down duvets, desk, blackout curtains

Standard Triple Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Superior Triple Room

Spa

Superior Triple Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Superior Quadruple Room

Spa

Superior Quadruple Room

  • Sleeps 4
  • Free Wi-Fi

Quadruple Room With Bunk Beds

  • Sleeps 4
  • Free Wi-Fi

Modern Double Room-Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

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Exterior
Hotel New Otani Hakata
Chuo Ward
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 1,105 reviews
The price is NZ$202
31 May - 1 June
Hotel New Otani Hakata

About the area

Fukuoka

With a stay at Canal City Fukuoka Washington Hotel in Fukuoka (Hakata Ward), you'll be steps from Canal City Hakata and 4 minutes by foot from Kushida Shrine. .This hotel is 0.7 mi (1.2 km) from Tenjin Underground Mall and 1.8 mi (2.9 km) from Marine Messe Fukuoka.

What's nearby

  • Canal City Hakata - 1 min walk - 0.0 km
  • Kawabatadori Shopping Street - 3 min walk - 0.3 km
  • Kushida Shrine - 4 min walk - 0.4 km
  • Fukuoka Anpanman Children's Museum - 10 min walk - 0.8 km
  • Tenjin Underground Mall - 14 min walk - 1.2 km

Getting around

  • Kushida Shrine Station - 4 min walk
  • Hakata Station - 10 min walk
  • Fukuoka Airport (FUK) - 15 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪マクドナルド - ‬1 min walk
  • ‪一蘭 - ‬1 min walk
  • ‪サイゼリヤ - ‬1 min walk
  • ‪Grand Club - ‬1 min walk

About this property

Canal City Fukuoka Washington Hotel

Canal City Fukuoka Washington Hotel offers 422 air-conditioned accommodations with slippers and hair dryers. Beds feature down comforters and premium bedding. 22-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, bidets, toilets with an electronic bidet, and complimentary toiletries.

This Fukuoka hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 422 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets.
This hotel has 13 floors in 1 building and offers designated smoking areas.
Enjoy a satisfying meal at BONJOUR PLUS serving guests of Canal City Fukuoka Washington Hotel. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee. Children aged 3 and younger eat free breakfast.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Children aged 3 and younger eat free breakfast.
BONJOUR PLUS - This buffet restaurant serves breakfast only.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,700 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,420 for adults and JPY 1,540 for children
  • A restaurant

Restaurants on site

  • BONJOUR PLUS

Things to do

  • Shopping centre

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 13 floors
  • Built in 1996
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 22-inch flat-screen TV with digital channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Additional fees of JPY 810 apply to children ages 6-11 for breakfast.

Renovations and closures

This property is closed from April 1 2026 to August 31 2026 (dates subject to change).
The property will be renovating from April 1 2026 to October 31 2026 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Elevator
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Children aged 3 and younger eat free breakfast

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2420 for adults and JPY 1540 for children
  • Self parking fee: JPY 1700 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Canal City Fukuoka Washington

Canal City Fukuoka Washington Hotel

Canal City Washington

Canal City Washington Hotel

Canal Washington Hotel

Canal City Fukuoka Washington

Canal City Fukuoka Washington Hotel Hotel

Canal City Fukuoka Washington Hotel Fukuoka

Canal City Fukuoka Washington Hotel Hotel Fukuoka

Canal City Fukuoka Washington Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 347 out of 1000 reviews
Rating 8 - Good. 348 out of 1000 reviews
Rating 6 - Okay. 199 out of 1000 reviews
Rating 4 - Poor. 73 out of 1000 reviews
Rating 2 - Terrible. 33 out of 1000 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

SAVITA

Travelled with partner
Disliked: Amenities, property conditions & facilities
Staff always seems to be rude or not helpful. Housekeeping was excellent, Close to everything was 5/5.
Stayed 1 night in Jan 2026

8/10 Good

Alexander

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Clean room and professional staff. Nice that it is located in the Canal City Mall.
Stayed 1 night in Feb 2026

6/10 Okay

Ken

Travelled with family
Disliked: Amenities, property conditions & facilities
Having a smoking room at the lobby level is ridiculous.
Stayed 2 nights in Jan 2026

8/10 Good

Janine

Travelled with family
Liked: Staff & service, amenities
NA
Stayed 2 nights in Jan 2026

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional location right in the heart of town
Stayed 1 night in Jan 2026

10/10 Excellent

Hironobu

Stayed 2 nights in Jan 2026

8/10 Good

junko

Liked: Cleanliness, staff & service, amenities
ホテルはキャナルシティのすぐそばでアクセスが非常に良く、ショッピングにとても便利でした。スタッフも友好的でお正月にもかかわらず、いろんなレストランショップがそばで空いているのでとても驚きました。よかったです。
Stayed 3 nights in Dec 2025

6/10 Okay

DAVID

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Tricky to find
Stayed 1 night in Nov 2025

10/10 Excellent

TOWA

Stayed 1 night in Nov 2025

8/10 Good

reyne

pleasant staff.
Stayed 1 night in Oct 2025

8/10 Good

Tsutomu

Stayed 1 night in Oct 2025

10/10 Excellent

KC

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy access and there is shopping and dining options all right there in the center. Would definitely stay again.
Stayed 1 night in Oct 2025

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very convenient to shopping and dining. The hotels it self is very well maintained and clean
Stayed 8 nights in Sep 2025

8/10 Good

Kenta, Bargersville

Stayed 2 nights in Oct 2025

10/10 Excellent

ANDRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Emma

Disliked: Property conditions & facilities
NOT COMFORTABLE GREAT LOCATION BUT NOT MY USUAL LEVEL. CLEAN BUT OLD
Stayed 1 night in Aug 2025

8/10 Good

Mucahid

Stayed 2 nights in Jul 2025

4/10 Poor

Mathew

Disliked: Cleanliness
I was not happy with the property from the start. Not easy to locate. Parking was terrible. Staff was overwhelmed and did not fully explain payment t. The whole hotel stunk of cigarette smoke BecUse it is a smoking hotel. It was gross.
Stayed 3 nights in Jul 2025

10/10 Excellent

Lawanna

Travelled with family
Liked: Cleanliness, property conditions & facilities
Loved! Will return soon!
Stayed 3 nights in Jul 2025

4/10 Poor

BRIAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Akiko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good but broken A/C and Tiny bathroom.
Stayed 1 night in Jun 2025

4/10 Poor

Lolinda G

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
the hotel is old and no exhaust fan in the bathroom. there’s only one key for the room. the lobby smells cigarettes.
Stayed 2 nights in Jun 2025

8/10 Good

Patrick Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Derick

Liked: Cleanliness, amenities
Amazing location for a great price!
Stayed 1 night in May 2025

6/10 Okay

DESMOND

Liked: Property conditions & facilities
The entire hotel stinks of tobacco, especially outside of the room. I needed to hold my breath every time I return to the hotel and need to walk through the lobby. Only 1 card key is provided, regardless the number of occupants. The bed is ok, but the pillows were half beads half cotton, making it uncomfortable.
Stayed 2 nights in Apr 2025