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Hotel JAL City Fukuoka Tenjin

4.0 star property

Photo gallery for Hotel JAL City Fukuoka Tenjin

Exterior
Deluxe Room
Lobby
Lobby
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Laundry room

Explore the area

View map
2-12-5 Daimyo, Chuo-ku, Fukuoka, Fukuoka, 810-0041
  • Place, Tenjin Underground Mall
    ‪9 min walk‬
  • Place, Ohori Park
    ‪16 min walk‬
  • Place, Canal City Hakata
    ‪3 min drive‬
  • Airport, Fukuoka (FUK)
    ‪9 min drive‬

Room options

View all photos for Moderate Queen

Moderate Queen

Moderate Queen

9.2 out of 10
Wonderful
(43 reviews)
  • 21 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Twin

Superior Twin

Superior Twin

9.0 out of 10
Wonderful
(29 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 37 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Moderate Queen Room

Down duvets, desk, free WiFi, bed sheets

Moderate Queen Room

  • Sleeps 2

View all photos for Superior Twin Room

Down duvets, desk, free WiFi, bed sheets

Superior Twin Room

  • Sleeps 2

View all photos for Superior Triple (Twin + Extra bed)

Superior Triple (Twin + Extra bed)

Superior Triple (Twin + Extra bed)

9.0 out of 10
Wonderful
(11 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 5
  • 3 Large Single Beds

View all photos for Run Of House

Down duvets, desk, free WiFi, bed sheets

Run Of House

  • Sleeps 1

View all photos for Superior Twin + Extra Bed

Down duvets, desk, free WiFi, bed sheets

Superior Twin + Extra Bed

  • Sleeps 3

View all photos for Universal Twin Room

Down duvets, desk, free WiFi, bed sheets

Universal Twin Room

  • Sleeps 2

View all photos for DELUXE TWIN

Down duvets, desk, free WiFi, bed sheets

DELUXE TWIN

  • Sleeps 2

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About the area

Fukuoka

With a stay at Hotel JAL City Fukuoka Tenjin, you'll be centrally located in Fukuoka, a 7-minute walk from Fukuoka Daimyo Garden City and 14 minutes by foot from Tenjin Central Park. .This hotel is 0.8 mi (1.3 km) from Ohori Park and 1.1 mi (1.7 km) from Former Prefectural Hall & Official Guest House.

What's nearby

  • Maizuru Park - 3 min walk - 0.3 km
  • Fukuoka Daimyo Garden City - 4 min walk - 0.4 km
  • Tenjin Underground Mall - 9 min walk - 0.8 km
  • Ohori Park - 16 min walk - 1.4 km
  • Canal City Hakata - 3 min drive - 2.0 km

Getting around

  • Akasaka Station - 2 min walk
  • Tenjin Station - 7 min walk
  • Fukuoka Airport (FUK) - 16 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪マクドナルド (McDonald's) - ‬3 min walk
  • ‪NEO MEGUSTA - ‬3 min walk
  • ‪びっくり亭本家 赤坂店 - ‬1 min walk
  • ‪ウエスト 中央区役所前店 - ‬2 min walk

About this property

Hotel JAL City Fukuoka Tenjin

Hotel with a restaurant, 7-minute walk to Fukuoka Daimyo Garden City
Hotel JAL City Fukuoka Tenjin offers 280 accommodations with coffee/tea makers and slippers. Beds feature down comforters. 43-inch flat-screen televisions come with pay movies.

Bathrooms include separate bathtubs and showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Stay in one of 280 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and slippers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
This hotel offers designated smoking areas.
You can enjoy a meal at Cafe Contrail serving the guests of Hotel JAL City Fukuoka Tenjin, or stop in at the grocery/convenience store. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Cafe Contrail - This family restaurant serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 2,000 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,970 for adults and JPY 1,485 for children
  • A restaurant

Restaurants on site

  • Cafe Contrail

Family friendly

  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch flat-screen TV
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • LED lighting
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the Breakfast rate for children ages 6-12. Breakfast is available for JPY 1089 per child ages 6-12, collected at the property.
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2970 for adults and JPY 1485 for children
  • Self parking fee: JPY 2000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Jal City Fukuoka Tenjin
Hotel JAL City Fukuoka Tenjin Hotel
Hotel JAL City Fukuoka Tenjin Fukuoka
Hotel JAL City Fukuoka Tenjin Hotel Fukuoka

Hotel JAL City Fukuoka Tenjin Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 647 out of 1003 reviews
Rating 8 - Good. 269 out of 1003 reviews
Rating 6 - Okay. 60 out of 1003 reviews
Rating 4 - Poor. 13 out of 1003 reviews
Rating 2 - Terrible. 14 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities
Very courteous staff! The rooms were extra clean and perfect amenities. Good location since there is the airport train line right next to the hotel. The shopping center is just a few blocks just one train stop. Ruins and Ohori Park are just a few blocks from hotel. Delicious and healthy breakfast catering to many guests. Great coffee :-).
Stayed 3 nights in Nov 2025

10/10 Excellent

Rodney

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and quiet
Stayed 1 night in Nov 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, amenities, property conditions & facilities
An excellent and quiet hotel, located right next to the Akasaka station. I appreciated the coffee machine in the room and the bottles of water provided daily. Excellent breakfast options.
Stayed 3 nights in Nov 2025

10/10 Excellent

CHING YUEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is clean and convenience. The place of having breakfast is too smelly as it is an open kitchen for cooking fried eggs.
Stayed 1 night in Oct 2025

10/10 Excellent

McKinley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location, the amenities and local area were all excellent!
Stayed 7 nights in Sep 2025

8/10 Good

Henry

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good overall.
Stayed 2 nights in Oct 2025

10/10 Excellent

Yu-fang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Cherie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location, far enough to be away from the noise but near enough to get to the central tenjin area quickly. Stay was comfortable and hotel staff were excellent; they helped with my deliveries which I really appreciated.
Stayed 6 nights in Oct 2025

10/10 Excellent

GUILLAUME

Liked: Cleanliness, staff & service, property conditions & facilities
Wishvtheyvwere more laundry machines
Stayed 6 nights in Oct 2025

6/10 Okay

Ritsuko

This hotel is perfect for budget travelers who only need some place to sleep. I would not stay here if I want to treat myself. Hotel staff members were very professional. Unfortunately, the Nestle coffee machine was leaking. It almost stain my purse. I would recommend people to check whether anything is broken.
Stayed 1 night in Oct 2025

2/10 Terrible

Ming

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid staying in this hotel, room was tiny, there isn’t room for you to open your luggage, staff is not friendly and no luggage transportation services provided, you can’t even store your luggage for few hours, location is inconvenient.
Stayed 3 nights in Oct 2025

10/10 Excellent

Soji

Stayed 1 night in Oct 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

happy stay

clean room, quiet room with quiet aircon that's controlled in the room. good location. nice helpful staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Yihwan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was amazing. Highly recommend.
Stayed 1 night in Sep 2025

10/10 Excellent

Lai Fong

Stayed 2 nights in Sep 2025

2/10 Terrible

Juan

Stayed 5 nights in Sep 2025

8/10 Good

Chingming

Stayed 1 night in Sep 2025

10/10 Excellent

HAE KANG

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Jongbum

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Ming Yee Angela, Allen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 3 nights in Sep 2025

10/10 Excellent

Anissa Hui Ping

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really new! They provide all amenities needed to make the stay a comfortable one. For the rate it charges, I have to admit I was pleasantly surprised! Tenjin area has many good restaurants which are within walking distance. However, if you are going to sign up for tours, Hakata may be a better choice as the pick up place is often at Hakata.
Stayed 5 nights in Sep 2025

4/10 Poor

hester

Travelled with partner
Disliked: Amenities, property conditions & facilities
The room was not really clean and actually quite dirty, some food pieces were still on the floor near the bed. So much dust covered on the table and the coffee machine, l was actually quite shocked about the cleanliness of this hotel. At night when the restaurant on the ground floor was closed, a bad smell was so strong when we were waiting for the lifts and it happened every night. I will never stay in this hotel again for sure and will not recommend it to anybody.
Stayed 6 nights in Aug 2025

8/10 Good

Beverly B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Hsiang-Yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is clean ans spacious. The location is perfect, the subway entrance is 1 min walk.
Stayed 1 night in Sep 2025

8/10 Good

MAU SUN

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025