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Sheraton Zagreb Hotel

5.0 star property

Photo gallery for Sheraton Zagreb Hotel

Exterior
2 restaurants, international cuisine
Piano bar
Presidential Suite, 1 Bedroom | Living area
Presidential Suite, 1 Bedroom

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Room service
  • Pool

Explore the area

View map
Kneza Borne 2, Zagreb, 10000
  • Ban Jelacic Square
    ‪11 min walk‬
  • Zagreb Cathedral
    ‪14 min walk‬
  • Museum of Broken Relationships
    ‪17 min walk‬
  • Zagreb (ZAG)
    ‪17 min drive‬

Room options

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds

9.0 out of 10
Wonderful
(35 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

9.0 out of 10
Wonderful
(37 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(71 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds, Courtyard View

View from room

Executive Room, 2 Single Beds, Courtyard View

10.0 out of 10
Exceptional
(2 reviews)
  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Living room

Executive Suite, 1 Bedroom

  • 70 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom

  • 190 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

View from room

Executive Room, 1 King Bed

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Suite, 1 Bedroom, Courtyard View

Classic Suite, 1 Bedroom, Courtyard View | View from room

Classic Suite, 1 Bedroom, Courtyard View

9.6 out of 10
Exceptional
(5 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Zagreb

A stay at Sheraton Zagreb Hotel places you in the heart of Zagreb, steps from Branimir Centar and 3 minutes by foot from POGON - Zagreb Center for Independent Culture and Youth. .This casino hotel is 0.6 mi (0.9 km) from Mestrovic Pavilion and 0.6 mi (1 km) from Victims of Fascism Square.

What's nearby

  • Ban Jelacic Square - 11 min walk - 1.0 km
  • Zagreb Cathedral - 14 min walk - 1.2 km
  • Croatian National Theatre - 14 min walk - 1.3 km
  • Museum of Broken Relationships - 17 min walk - 1.5 km
  • Zagreb City Museum - 19 min walk - 1.6 km

Getting around

  • Zagreb Central Station - 8 min walk
  • Zagreb Airport (ZAG) - 24 min drive

Restaurants

  • ‪Boogie Lab - ‬3 min walk
  • ‪Monocycle Specialty Coffee - ‬3 min walk
  • ‪Domino’s Pizza - ‬1 min walk
  • ‪Piano Bar Jelovnik Sheraton Hotel Zagreb - ‬1 min walk
  • ‪Beertija - ‬3 min walk

About this property

Sheraton Zagreb Hotel

Luxury hotel with 2 restaurants and a full-service spa
Sheraton Zagreb Hotel offers 306 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Zagreb hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. The spa is open daily.
Make yourself at home in one of the 306 guestrooms featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After enjoying recreational amenities such as a health club and an indoor pool, a lucky night at the casino is the perfect end to the day. This hotel also features complimentary wireless internet access, babysitting (surcharge), and gift shops/newsstands.
Enjoy international cuisine at Fontana Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Zagreb? This hotel has 10764 square feet (1000 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Fontana Restaurant - This restaurant specializes in international cuisine.
King Tomislav Restaurant - Onsite restaurant. Open daily.
Cafe Imperial - This café serves light fare only. Open daily.
Piano Bar - Onsite piano bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Covered parking on site (EUR 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 21 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Cafe Imperial
  • Fontana Restaurant
  • King Tomislav Restaurant
  • Piano Bar

Things to do

  • 5 gaming tables
  • 7 slot machines
  • Art gallery
  • Casino (1,076 square foot of space)
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Piano
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 10,764 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Facials
  • In-room massages
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1996
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 10
Express check-in available

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.00 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 21 per person
  • Covered self parking fee: EUR 20 per day (in/out privileges)
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 10 (subject to availability)
  • Late check-out fee: EUR 10 (subject to availability)
  • Rollaway bed fee: EUR 30.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses solar energy
Safety features at this property include a smoke detector

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Sheraton Zagreb
Sheraton Hotel Zagreb
Sheraton Zagreb
Sheraton Zagreb Hotel
Zagreb Hotel Sheraton
Zagreb Sheraton
Zagreb Sheraton Hotel
Sheraton Zagreb Hotel Hotel
Sheraton Zagreb Hotel Zagreb
Sheraton Zagreb Hotel Hotel Zagreb

Sheraton Zagreb Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 601 out of 1005 reviews
Rating 8 - Good. 269 out of 1005 reviews
Rating 6 - Okay. 76 out of 1005 reviews
Rating 4 - Poor. 29 out of 1005 reviews
Rating 2 - Terrible. 30 out of 1005 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Dragos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is clean and located relatively close to the center. The breakfast is varied and delicious, which is an advantage. A big disadvantage is the parking, which, although it has many places, has a very high rate: 20 euros per day or 2 euros per hour. In the vicinity of the hotel, parking costs 13 euros per day. We asked the Sheraton hotel staff about the rates in the city before we parked there and were told that they are uniform everywhere, which does not seem like an honest explanation. There are other hotels that offer similar conditions at more affordable prices, have parking included or cheaper and are even better positioned. It would be ideal if the reception staff paid more attention to the needs of the customers. I must mention that we have extensive experience in the tourism industry.
Stayed 1 night in Jun 2025

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed three nights June 2025. Room was comfortable with nice view over the street. Bed was great, top TV, nice couch and electronic safe. Shower over bath a bit difficult. Easy walk to old town and shops. Dinner at Tomasino restaurant was excellent
Stayed 1 night in May 2025

10/10 Excellent

Israel

Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 1 night in Jun 2025

8/10 Good

feyzi

Travelled with partner
Liked: Cleanliness, property conditions & facilities
They forgot to the water other than this was ok
Stayed 14 nights in May 2025

4/10 Poor

Aden

Travelled with partner
Some staff could use a refresher on customer service. Don’t serve people who jump the queue at reception. Don’t make promises that you’re unable to keep. Be respectful to your guests, we have options next time.
Stayed 1 night in May 2025

8/10 Good

Paul

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Small and tired rooms, staff ratio was low in the evening and therefore not as responsive but otherwise they were excellent and breakfast good
Stayed 2 nights in May 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a very clean and comfortable hotel
Stayed 1 night in May 2025

10/10 Excellent

Sandra

Liked: Cleanliness, property conditions & facilities, room comfort

Great location, clean and attractive staff.

Everything about this hotel was wonderful. The location is great, with restaurants and shops close by plus it is within walking distance of the Old Town. Hotel is clean, well kept with an attentive staff, and offers a wonderful and diverse breakfast.
Stayed 1 night in May 2025

6/10 Okay

Graham

Disliked: Property conditions & facilities

O

No breakfast included. People looking in at you when opening window. Bar pours light
Stayed 1 night in May 2025

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Great location away from the chaos of market square … though a short walk to all of the action. Lovely rooms and good food.
Stayed 2 nights in Apr 2025

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, clean, and comfortable
Stayed 2 nights in Apr 2025

10/10 Excellent

carlos

Stayed 2 nights in Apr 2025

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 days in Zagreb

It’s a Marriot. Very clean and comfortable. Buffet breakfast. Nice restaurant for dinner. Bar is open late. Good location for enjoying Zagreb. Can walk easily to restaurants.
Stayed 2 nights in Apr 2025

10/10 Excellent

Inna S.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best
Stayed 1 night in Mar 2025

2/10 Terrible

Alexandria

Stayed 4 nights in Apr 2025

8/10 Good

Volkan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good to stay. Walking distance (1km) for me to center.
Stayed 3 nights in Apr 2025

10/10 Excellent

Chunhwa

Stayed 3 nights in Apr 2025

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business trip April 25

Excellent hotel, highlight was the gym and sauna / spa. Highly recommend this for both business and leisure trips. Ideally situated for exploring the centre as well
Stayed 4 nights in Mar 2025

10/10 Excellent

Yigal

Stayed 3 nights in Apr 2025

10/10 Excellent

Edna

Travelled with group
Stayed 3 nights in Apr 2025

6/10 Okay

Terri

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Hotel was average, not best location but taking tram to city core helped. Nice breakfast buffet (included in room rate).
Stayed 2 nights in Apr 2025

10/10 Excellent

Niall

Stayed 4 nights in Mar 2025

10/10 Excellent

Josephine

Stayed 1 night in Apr 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Zagreb

Stayed 1 night in Apr 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe personnel were very friendly and professional, especially Nina.
Stayed 1 night in Apr 2025