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Hotel Indigo Gatlinburg Downtown by IHG

3.5 star property

Photo gallery for Hotel Indigo Gatlinburg Downtown by IHG

Bar (on property)
Meeting facility
Free WiFi
Free WiFi
Exterior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Bar

Explore the area

View map
229 East Parkway, Gatlinburg, TN, 37738
  • Place, Historic Ogle Log Cabin
    ‪3 min walk‬
  • Place, Anakeesta
    ‪4 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪6 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪68 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility)

Free WiFi

Standard Room, 1 King Bed, Roll-in Shower (Mobility)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible Bathtub, Balcony (Communications, Mobility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony (Furnished)

Free WiFi

Standard Room, 2 Queen Beds, Balcony (Furnished)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications, Mobility)

Free WiFi

Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications, Mobility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Balcony (Furnished)

Bathroom

Standard Room, 1 King Bed, Balcony (Furnished)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

Free WiFi

Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications, Mobility)

Free WiFi

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications, Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Bathroom

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

Free WiFi

Presidential Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible, Balcony (Communications)

Free WiFi

Room, 1 King Bed, Mobility Accessible, Balcony (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Communications)

Free WiFi

Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

Bathroom

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Free WiFi

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Free WiFi

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

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Meeting facility
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About the area

Gatlinburg

Located in Gatlinburg (Downtown Gatlinburg), Hotel Indigo Gatlinburg Downtown by IHG is within a 10-minute walk of Anakeesta and Ripley's Aquarium of the Smokies. .This hotel is 0.7 mi (1.1 km) from Gatlinburg SkyPark and 0.7 mi (1.2 km) from Gatlinburg Space Needle.

What's nearby

  • Historic Ogle Log Cabin - 3 min walk - 0.3 km
  • Anakeesta - 4 min walk - 0.4 km
  • Ripley's Aquarium of the Smokies - 6 min walk - 0.5 km
  • Gatlinburg SkyPark - 13 min walk - 1.2 km
  • Gatlinburg Space Needle - 13 min walk - 1.2 km

Getting around

  • McGhee Tyson Airport (TYS) - 72 min drive

Restaurants

  • ‪Ole Red - ‬3 min walk
  • ‪Subway - ‬7 min walk
  • ‪Tennessee Cider Company - ‬7 min walk
  • ‪Jason Aldean’s Kitchen & Rooftop Bar - ‬9 min walk
  • ‪Pancake Pantry - ‬8 min walk

About this property

Hotel Indigo Gatlinburg Downtown by IHG

Hotel with an outdoor pool, 5-minute walk to Anakeesta
Hotel Indigo Gatlinburg Downtown by IHG offers 136 accommodations. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps).
Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 136 guestrooms. Complimentary wireless internet access is available to keep you connected.
Enjoy the recreation opportunities such as an outdoor pool or make use of other amenities including complimentary wireless internet access.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a 24-hour front desk, laundry facilities, and an elevator. Self parking (subject to charges) is available onsite.
Hotel Indigo Gatlinburg Downtown by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (USD 15 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Shared microwave

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Lift
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Built in 2025
  • Smoke-free property

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Covered self parking fee: USD 15.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Hotel Indigo Gatlinburg Downtown by IHG Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 53 out of 61 reviews
Rating 8 - Good. 5 out of 61 reviews
Rating 6 - Okay. 2 out of 61 reviews
Rating 4 - Poor. 1 out of 61 reviews
Rating 2 - Terrible. 0 out of 61 reviews

10/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Christina, Hudson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful! Very clean. The rooftop bar had an amazing view! The food was great at the restaurant on the rooftop as well. Being that this is a brand new hotel, I think the restaurant could be run a little smoother but overall great!
Stayed 5 nights in Sep 2025

10/10 Excellent

Kim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Girls trip 2025

Hotel Indigo Gatlinburg absolutely exceeded every expectation! From the moment I arrived, the owner went above and beyond to make sure my stay was perfect. You can truly feel the care and pride they put into this place. The view from the hotel is breathtaking—whether you’re enjoying your morning coffee or winding down in the evening, the scenery alone makes it unforgettable. The rooftop bar is an absolute gem! Beautiful atmosphere, amazing coc ⭐️⭐️⭐️⭐️⭐️ Hotel Indigo Gatlinburg absolutely exceeded every expectation! From the moment I arrived, the owner went above and beyond to make sure my stay was perfect. You can truly feel the care and pride they put into this place. The view from the hotel is breathtaking—whether you’re enjoying your morning coffee or winding down in the evening, the scenery alone makes it unforgettable. The rooftop bar is an absolute gem! Beautiful atmosphere, amazing cocktails, and the most stunning backdrop of the Smoky Mountains—it felt like something out of a dream. Every detail of the hotel was thoughtfully designed, stylish, and welcoming. From the warm hospitality to the incredible setting, everything about this stay was simply beyond beautiful. I can’t wait to come back!
Stayed 3 nights in Sep 2025

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price for the location and amenities was great. The views, pool, and staff were all A+. We will be staying here again…and again! Thank you Victor!
Stayed 1 night in Sep 2025

10/10 Excellent

JUAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean Hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a note that the Hotel is New. Everything is very well designed and executed. The restaurant and coffee bar are still going through growing pains.
Stayed 1 night in Sep 2025

10/10 Excellent

Patty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impressive Indigo

Every one on staff was amazing. Especially the front desk, the restaurant, Emilia, Madonna, and Alex. The maid, everyone.
Stayed 2 nights in Sep 2025