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Hotel Indigo Gatlinburg Downtown by IHG

3.5 star property

Photo gallery for Hotel Indigo Gatlinburg Downtown by IHG

Bar (on property)
Restaurant
Room
Presidential Suite, 1 Bedroom
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Gym
  • Business services
  • Bar

Explore the area

View map
229 East Parkway, Gatlinburg, TN, 37738
  • Place, Historic Ogle Log Cabin
    ‪3 min walk‬
  • Place, Anakeesta
    ‪4 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪6 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪69 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility)

Room

Standard Room, 1 King Bed, Roll-in Shower (Mobility)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible Bathtub, Balcony (Communications, Mobility)

Room

Room, 2 Queen Beds, Accessible Bathtub, Balcony (Communications, Mobility)

8.0 out of 10
Very good
(2 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony (Furnished)

Room

Standard Room, 2 Queen Beds, Balcony (Furnished)

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications, Mobility)

Room

Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications, Mobility)

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Room

Standard Room

  • 36 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Balcony (Furnished)

Room

Standard Room, 1 King Bed, Balcony (Furnished)

10.0 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

Room

Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications, Mobility)

Room

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications, Mobility)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(19 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom

  • 68 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible, Balcony (Communications)

Room

Room, 1 King Bed, Mobility Accessible, Balcony (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Communications)

Room

Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Communications)

  • 68 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

Room

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

10.0 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Room

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(17 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Room

Suite, 1 Bedroom

  • 68 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior
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About the area

Gatlinburg

Located in Gatlinburg (Downtown Gatlinburg), Hotel Indigo Gatlinburg Downtown by IHG is within a 10-minute walk of Ripley's Aquarium of the Smokies and Anakeesta. .This hotel is 0.7 mi (1.1 km) from Gatlinburg SkyPark and 0.8 mi (1.2 km) from Gatlinburg Convention Center.

What's nearby

  • Historic Ogle Log Cabin - 3 min walk - 0.3 km
  • Anakeesta - 4 min walk - 0.4 km
  • Ripley's Aquarium of the Smokies - 6 min walk - 0.5 km
  • Gatlinburg SkyPark - 13 min walk - 1.2 km
  • Gatlinburg Convention Center - 15 min walk - 1.3 km

Getting around

  • McGhee Tyson Airport (TYS) - 72 min drive

Restaurants

  • ‪Tennessee Cider Company - ‬7 min walk
  • ‪Pancake Pantry - ‬8 min walk
  • ‪Ole Red - ‬3 min walk
  • ‪Subway - ‬7 min walk
  • ‪Jason Aldean’s Kitchen & Rooftop Bar - ‬9 min walk

About this property

Hotel Indigo Gatlinburg Downtown by IHG

Hotel Indigo Gatlinburg Downtown by IHG offers 136 accommodations. Televisions come with cable channels.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 136 guestrooms. Cable television is provided for your entertainment.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center.
Grab a bite to eat at Altitude & Rooftop Bar, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a 24-hour front desk, laundry facilities, and an elevator. Planning an event in Gatlinburg? This hotel has 4674 square feet (434 square meters) of space consisting of conference space and 2 meeting rooms.
Altitude & Rooftop Bar - Onsite restaurant.
Bear Trail Café - Onsite café. Open daily.

Property amenities

Parking and transport

  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Altitude & Rooftop Bar
  • Bear Trail Café

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Shared microwave

Business services

  • 2 meeting rooms
  • 4,674 square feet of conference space

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Lift
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Built in 2025
  • Smoke-free property

Room amenities

Entertainment

  • Cable channels

Food and drink

  • Mini-fridge

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 20.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • In-room bottled water
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 10:00 AM to 10:00 PM

Hotel Indigo Gatlinburg Downtown by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 233 out of 268 reviews
Rating 8 - Good. 22 out of 268 reviews
Rating 6 - Okay. 6 out of 268 reviews
Rating 4 - Poor. 4 out of 268 reviews
Rating 2 - Terrible. 3 out of 268 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Indra

Liked: Cleanliness, property conditions & facilities
Great staff, clean hotel and room. Restaurant however was horrible. I waited 45 minutes for soggy wings and Cesar salad they had 1 waiter who was not the most attentive.
Stayed 3 nights in Feb 2026

10/10 Excellent

Marcial, DORAL

Stayed 1 night in Feb 2026

10/10 Excellent

Megan, Rome

Stayed 3 nights in Jan 2026

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless! Excellent food, wonderful bed!
Stayed 1 night in Feb 2026

10/10 Excellent

Leonardo

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 4 nights in Jan 2026

10/10 Excellent

Rebecca

Stayed 2 nights in Jan 2026

10/10 Excellent

Ramon

Stayed 2 nights in Jan 2026

8/10 Good

Sue

Stayed 1 night in Jan 2026

10/10 Excellent

Pablo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 8 nights in Dec 2025

10/10 Excellent

L

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
I love the hotel and everything was clean new and good smells
Stayed 3 nights in Jan 2026

10/10 Excellent

Roger, Homestead

Liked: Cleanliness, property conditions & facilities
Mi estancia fue muy placentera y confortable, el staff es #1 y el hotel cuenta con todas las amenidades para no querer salir de ahi
Stayed 3 nights in Jan 2026

10/10 Excellent

Eliani, Lakeland

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was super clean very comfortable, the hotel in general was very clean, very nice, good service. I made a good choice when choosing that hotel because we loved it, we would definitely return
Stayed 4 nights in Jan 2026

10/10 Excellent

Charles

Stayed 2 nights in Jan 2026

10/10 Excellent

Perry

Stayed 1 night in Jan 2026

10/10 Excellent

julio cesar, Miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Hotel esta muy bien ubicado, es el unico hotel nuevo de toda la zona, tiene restaurant y bar muy acogedores
Stayed 5 nights in Jan 2026

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, upkeep and comfortable
Stayed 3 nights in Jan 2026

10/10 Excellent

Lashyla

Liked: Cleanliness, staff & service, amenities
AMAZING! Just please remember parking is not included in your stay.
Stayed 5 nights in Dec 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Jan 2026

6/10 Okay

Kim

Stayed 3 nights in Jan 2026

10/10 Excellent

Micah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is our favorite hotel. It’s always very clean, and the staff is amazing.
Stayed 4 nights in Jan 2026

10/10 Excellent

Jared

Stayed 1 night in Jan 2026

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Bjlkk
Stayed 4 nights in Dec 2025

10/10 Excellent

Stephanie

Stayed 1 night in Jan 2026

10/10 Excellent

Saad

Stayed 1 night in Jan 2026

10/10 Excellent

Osiris

Stayed 4 nights in Dec 2025