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The Gillette

2.0 star property

Photo gallery for The Gillette

Front of property
Deluxe Double Room, 2 Queen Beds
Luxury Single Room, 1 King Bed
Suite, 2 Double Beds
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View map
235 Airport Rd, Gatlinburg, TN, 37738
  • Place, Gatlinburg Convention Center
    ‪2 min walk‬
  • Place, Gatlinburg SkyPark
    ‪6 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪11 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪68 min drive‬

Room options

View all photos for Deluxe Single Room, 1 Queen Bed

Deluxe Single Room, 1 Queen Bed

Deluxe Single Room, 1 Queen Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, 2 Queen Beds

Deluxe Double Room, 2 Queen Beds

Deluxe Double Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Gallery Double Room, 2 Queen Beds, Balcony

Gallery Double Room, 2 Queen Beds, Balcony

Gallery Double Room, 2 Queen Beds, Balcony

9.2 out of 10
Wonderful
(11 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

9.4 out of 10
Exceptional
(14 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Luxury Single Room, 1 King Bed

Luxury Single Room, 1 King Bed

Luxury Single Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Comfort Single Room, 1 King Bed, Accessible

Comfort Single Room, 1 King Bed, Accessible

Comfort Single Room, 1 King Bed, Accessible

  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Single Room, 1 King Bed

Deluxe Single Room, 1 King Bed

Deluxe Single Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Single Room, 1 King Bed

Classic Single Room, 1 King Bed

Classic Single Room, 1 King Bed

  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Double Beds

Suite, 2 Double Beds

Suite, 2 Double Beds

  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds

8.0 out of 10
Very good
(4 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Studio Suite, 2 Double Beds, Balcony

Studio Suite, 2 Double Beds, Balcony

Studio Suite, 2 Double Beds, Balcony

  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Grand Single Room, 1 King Bed

Grand Single Room, 1 King Bed

Grand Single Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Double Room, 2 Queen Beds

Family Double Room, 2 Queen Beds

Family Double Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Signature Double Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About the area

Gatlinburg

With a stay at The Gillette, you'll be centrally located in Gatlinburg, steps from Gatlinburg Convention Center and 12 minutes by foot from Great Smoky Mountains National Park. .This hotel is 0.3 mi (0.5 km) from Gatlinburg SkyPark and 0.7 mi (1.1 km) from Ripley's Aquarium of the Smokies.

What's nearby

  • Gatlinburg Convention Center - 2 min walk - 0.2 km
  • Gatlinburg Space Needle - 5 min walk - 0.4 km
  • Ripley's Believe It Or Not Museum - 5 min walk - 0.4 km
  • Gatlinburg SkyPark - 6 min walk - 0.6 km
  • Ripley's Aquarium of the Smokies - 11 min walk - 0.9 km

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬5 min walk
  • ‪Sugarlands Distilling Co. - ‬5 min walk
  • ‪Puckers Sports Bar - ‬6 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬7 min walk
  • ‪Smith & Son Corner Kitchen - ‬5 min walk

About this property

The Gillette

The Gillette offers 80 accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.
Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 80 guestrooms featuring microwaves. Complimentary wireless internet access is available to keep you connected. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a vending machine.
Featured amenities include an elevator and a vending machine. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking and van parking available

Things to do

  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • In-room microwave
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • In a national park
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Front entrance ramp
  • Handrails in stairways (86 centimetre high)
  • Lift (107 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Microwave
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 20.00
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 20.00

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out fee: USD 20.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from April 01 to October 31
Pool access available from 7:00 AM to 10:30 PM

The Gillette Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 175 out of 232 reviews
Rating 8 - Good. 42 out of 232 reviews
Rating 6 - Okay. 9 out of 232 reviews
Rating 4 - Poor. 4 out of 232 reviews
Rating 2 - Terrible. 2 out of 232 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Joseph

Everything was great just got auck in the elevator
Stayed 2 nights in Feb 2026

10/10 Excellent

Chris

Stayed 1 night in Dec 2025

10/10 Excellent

Kristine

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was great! We had a little mix up at check in with how much I owed bc I had a group, but the office manager came and helped and figured it out. They were very nice and helpful. The room was good and clean.
Stayed 2 nights in Dec 2025

10/10 Excellent

Ismael and Shauna

Stayed 1 night in Oct 2025

10/10 Excellent

Eloisa, Barnwell

Stayed 4 nights in Dec 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Easy parking
Stayed 2 nights in Jan 2026

10/10 Excellent

Tasha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved everything by about this hotel the closeness to everything downtown the ease of parking 10/10 would stay here again
Stayed 1 night in Dec 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff and accommodations. We needed to leave a day early for work purposes and they were kind to help us.
Stayed 2 nights in Nov 2025

10/10 Excellent

Virginia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very nice and comfortable the bed slept so good
Stayed 3 nights in Jan 2026

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities
The Room was very spacious. The bathroom couter was extra long. The gal at the front desk was very pleasant. We were able to walk to all the attractions down town. Perfect location.
Stayed 1 night in Dec 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities
Our family of about 18 stayed the weekend before Christmas. Absolutely magical, rooms were perfect, staff was wonderful. Highly recommend and we will be back!
Stayed 2 nights in Dec 2025

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was wonderful!
Stayed 2 nights in Dec 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities
Beautiful rooms. Friendly staff convenient to many activities and restaurants! Could use more water pressure in shower. And walls are thin was on 2nd floor and it sounded like people above is were having a tap dance class till after midnight every noght for 3 of our days.
Stayed 7 nights in Dec 2025

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfy. They came to clean room daily. Very sweet people all around!!!! We will stay here from now on. The convience of the room to the main attractions was great!!!! Amazing family trip!!
Stayed 4 nights in Dec 2025

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great family run place to stay. Very nice rooms. Everyone was nice as well. They took care of us even when we were coming in late and made arrangements for us so we could arrive later than we expected and still be taken care of.
Stayed 2 nights in Jan 2026

8/10 Good

Jose, Hialeah

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Cleaning and covering locations, but need renovation
Stayed 3 nights in Dec 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities
Location, cleanliness, awesome staff.
Stayed 3 nights in Dec 2025

8/10 Good

Elvys

Liked: Cleanliness, staff & service, property conditions & facilities
staff great people.. safe parking
Stayed 3 nights in Dec 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 1 night in Dec 2025

10/10 Excellent

Anthony, Clarksville

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good access to Gatlinburg main strip. Quiet. Great parking.
Stayed 2 nights in Dec 2025

10/10 Excellent

Debra

Liked: Cleanliness, amenities, property conditions & facilities
The staff were all very friendly and helpful. The room was clean and comfortable.
Stayed 2 nights in Dec 2025

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Rooms are so clean. Location was perfect. Great stay
Stayed 2 nights in Dec 2025

10/10 Excellent

Connie

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing to work with, our room was clean and the beds were comfortable. Great location within walking distance of everything! We will definitely stay here again when we return.
Stayed 5 nights in Dec 2025

10/10 Excellent

Emily

Stayed 1 night in Dec 2025

10/10 Excellent

Steven

Stayed 1 night in Dec 2025