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The Greystone Lodge on the River

2.5 star property

Photo gallery for The Greystone Lodge on the River

Terrace/patio
Lobby sitting area
Lobby
Exterior
Seasonal outdoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Gym
  • Business services

Explore the area

View map
559 Parkway, Gatlinburg, TN, 37738
  • Place, Ripley's Aquarium of the Smokies
    ‪2 min walk‬
  • Place, Anakeesta
    ‪3 min walk‬
  • Place, Gatlinburg SkyPark
    ‪9 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪68 min drive‬

Room options

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room Single Use

Deluxe Double Room Single Use

Deluxe Double Room Single Use

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double Room

Blackout curtains, iron/ironing board, free WiFi

Premium Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Quadruple Room

Executive Quadruple Room

Executive Quadruple Room

9.0 out of 10
Wonderful
(16 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Gatlinburg

With a stay at The Greystone Lodge on the River in Gatlinburg (Downtown Gatlinburg), you'll be steps from Ripley's Aquarium of the Smokies and Anakeesta. .This hotel is 0.5 mi (0.7 km) from Gatlinburg SkyPark and 0.6 mi (0.9 km) from Gatlinburg Convention Center.

What's nearby

  • Ripley's Aquarium of the Smokies - 2 min walk - 0.2 km
  • Historic Ogle Log Cabin - 3 min walk - 0.3 km
  • Anakeesta - 3 min walk - 0.3 km
  • Gatlinburg SkyPark - 9 min walk - 0.8 km
  • Gatlinburg Convention Center - 10 min walk - 0.9 km

Getting around

  • McGhee Tyson Airport (TYS) - 73 min drive

Restaurants

  • ‪Puckers Sports Bar - ‬8 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬7 min walk
  • ‪Tennessee Cider Company - ‬3 min walk
  • ‪Subway - ‬3 min walk
  • ‪Ole Red - ‬4 min walk

About this property

The Greystone Lodge on the River

The Greystone Lodge on the River offers 241 accommodations with irons/ironing boards and blackout drapes/curtains. Cable television is provided. This Gatlinburg hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.
A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a waterslide and a 24-hour fitness center.
Make yourself at home in one of the 241 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as irons/ironing boards and blackout drapes/curtains.
Take advantage of recreational opportunities offered, including a waterslide, a 24-hour fitness center, and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access and a vending machine.
A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • 24-hour gym
  • Children's pool
  • Seasonal outdoor pool
  • Waterslide

Family friendly

  • Children's pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Entertainment

  • TV with cable channels

More

  • Electrical adapters
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

The seasonal pool will be open from April 15 to October 15
Pool access available from 11:00 AM to 11:00 PM

The Greystone Lodge on the River Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 111 out of 160 reviews
Rating 8 - Good. 36 out of 160 reviews
Rating 6 - Okay. 8 out of 160 reviews
Rating 4 - Poor. 5 out of 160 reviews
Rating 2 - Terrible. 0 out of 160 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Julie

Stayed 1 night in Nov 2025

8/10 Good

Lucille

Liked: Cleanliness, amenities, property conditions & facilities
Clean room.Staff was very friendly.
Stayed 3 nights in Nov 2025

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms are always clean and staff is very friendly. Love staying here and the location to walk to everything is awesome.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jared

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location. Everything seemed clean. The breakfast wasn't anything special, but as a whole, the hotel was a good band for our buck.
Stayed 3 nights in Nov 2025

10/10 Excellent

valentin

Stayed 1 night in Dec 2025

8/10 Good

ROSA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the view from the room balcony, closest to Anakesta park and aquarium. I would've like to see more breakfast varieties like adding sausages or bacon.
Stayed 3 nights in Nov 2025

8/10 Good

Vinicius

Liked: Cleanliness, property conditions & facilities
Everything was good, clean, the room
Stayed 3 nights in Nov 2025

8/10 Good

Amber

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was clean, staff was awesome, liked the closeness to everything. Breakfast was ok. Same thing everyday for 3 days but all in all I would stay again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Marci

Travelled with family
Liked: Amenities
Parking in garage is tight in a truck and getting out of garage is tight
Stayed 2 nights in Nov 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Nov 2025

4/10 Poor

mercedes

Liked: Cleanliness, staff & service
No, not very good
Stayed 3 nights in Nov 2025

8/10 Good

Michaela

Liked: Cleanliness, staff & service
The rooms were clean, but very outdated. The bed was very hard and breakfast was definitely not great. Other than those weird packaged scrambled eggs and yogurt, no other protein.
Stayed 2 nights in Nov 2025

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, amenities
Clean room, polite staff and couldnt hear the rooms next to us!
Stayed 1 night in Nov 2025

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
We had a nice view of the river from our patio balcony. The beds were comfy. Wonderful shower!
Stayed 3 nights in Nov 2025

10/10 Excellent

Clark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. Hotel is very convenient to Anakeesta and the Village.
Stayed 3 nights in Nov 2025

10/10 Excellent

Mackenzie

Stayed 2 nights in Nov 2025

8/10 Good

Rex

Travelled with partner
Pros: Room was clean staff very friendly Cons: beds need new mattresses Room door needs weather stripping, could see light all the way around door when closed. Temperature outside was below freezing and cold air blew in around door
Stayed 2 nights in Nov 2025

10/10 Excellent

Kenneth, Shelbyville

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy Check In , Clean Rooms
Stayed 2 nights in Nov 2025

10/10 Excellent

Avery

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

Diane

Travelled with group
Liked: Cleanliness, staff & service
Room was clean. Staff friendly.
Stayed 1 night in Nov 2025

10/10 Excellent

Donna

Liked: Cleanliness, amenities, property conditions & facilities
Very clean close to strip beds very comfortable
Stayed 3 nights in Nov 2025

10/10 Excellent

Brent

We really enjoyed
Stayed 2 nights in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Great area. Just need safe in rooms
Stayed 3 nights in Nov 2025

8/10 Good

ellen, DeSoto

Liked: Cleanliness, amenities
Daily room service
Stayed 3 nights in Nov 2025

10/10 Excellent

Jeffrey

Stayed 1 night in Nov 2025