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Hôtel des Alpes

3.0 star property

Photo gallery for Hôtel des Alpes

Terrace/patio
Interior
Property entrance
Junior Suite, Patio (Maisonette)
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
14 Rue Des Alpes, Geneva, 1201
  • Place, Mont Blanc Bridge
    ‪8 min walk‬
  • Place, City Center Shopping Area
    ‪8 min walk‬
  • Place, Rue du Rhône
    ‪8 min walk‬
  • Airport, Geneva (GVA-Cointrin Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Double Room, 1 Queen Bed, Connecting Rooms

Standard Double Room, 1 Queen Bed, Connecting Rooms

Standard Double Room, 1 Queen Bed, Connecting Rooms

8.0 out of 10
Very good
(18 reviews)
  • City view
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Single Beds, Connecting Rooms

Standard Twin Room, 2 Single Beds, Connecting Rooms

Standard Twin Room, 2 Single Beds, Connecting Rooms

8.6 out of 10
Excellent
(9 reviews)
  • City view
  • 16 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite, Patio (Maisonette)

Junior Suite, Patio (Maisonette)

Junior Suite, Patio (Maisonette)

  • City view
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Triple Room

In-room safe, desk, laptop workspace, blackout curtains

Triple Room

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Grand Lit Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Grand Lit Room

  • Sleeps 2

Standard Twin Room

  • Sleeps 2

View all photos for Junior Suite

In-room safe, desk, laptop workspace, blackout curtains

Junior Suite

  • Sleeps 3

Standard Triple Room

  • Sleeps 3

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About the area

Geneva

With a stay at Hôtel des Alpes, you'll be centrally located in Geneva, a 3-minute drive from United Nations European Headquarters and 9 minutes from CERN. .This hotel is 0.2 mi (0.4 km) from Notre Dame Basilica and 0.4 mi (0.6 km) from The Library In English.

What's nearby

  • Mont Blanc Bridge - 8 min walk - 0.7 km
  • City Center Shopping Area - 8 min walk - 0.7 km
  • Rue du Rhône - 8 min walk - 0.7 km
  • Flower Clock - 11 min walk - 0.9 km
  • Jet d'Eau Fountain - 16 min walk - 1.3 km

Getting around

  • Geneva (ZHT-Geneva Railway Station) - 3 min walk
  • Cornavin Tram Stop - 3 min walk
  • Geneva International Airport (GVA) - 19 min drive

Restaurants

  • ‪Parfums de Beyrouth - ‬1 min walk
  • ‪Les Brasseurs - ‬2 min walk
  • ‪Holy Cow! - ‬1 min walk
  • ‪Saj Eat - ‬1 min walk
  • ‪Au Petit Chalet - Restaurant à Genève - ‬1 min walk

About this property

Hôtel des Alpes

Hotel in Geneva
Hôtel des Alpes offers 28 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include complimentary bicycles.
Make yourself at home in one of the 28 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (CHF 24 per day)

Things to do

  • Free bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.25 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: CHF 24 per day(820 ft away; open 24 hours)
  • Pet fee: CHF 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number CHE/111.782.382

We should mention

Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Alpes Geneva
Alpes Geneva
Hotel Des Alpes Hotel
Hotel Des Alpes Geneva
Hotel Des Alpes Hotel Geneva

Hôtel des Alpes Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 249 out of 592 reviews
Rating 8 - Good. 233 out of 592 reviews
Rating 6 - Okay. 77 out of 592 reviews
Rating 4 - Poor. 20 out of 592 reviews
Rating 2 - Terrible. 13 out of 592 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Tamas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Susan, Dumfries

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and helpful. The breakfast had a nice selection. The train station was only 2 blocks and there were many restaurants near by.
Stayed 1 night in Oct 2025

10/10 Excellent

Susan, Dumfries

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Super convenient small hotel (5 rooms/floor). Right by train station and short walk to downtown/old city. It’s a bit loud as it’s in the city, but with windows shut it was plenty quiet. Staff super friendly and helpful. Nice buffet breakfast. Will be my go-to hotel in Geneva.
Stayed 2 nights in Oct 2025

10/10 Excellent

Catherine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All okay.
Stayed 6 nights in Sep 2025

10/10 Excellent

Kristin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, pretty helpful staff, amazing location
Stayed 1 night in Aug 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Sep 2025

10/10 Excellent

Benjamin

Stayed 2 nights in Sep 2025

8/10 Good

Mohammad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff speak English and are very helpful, great location
Stayed 2 nights in Sep 2025

10/10 Excellent

Gayelynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved this place.

This place was perfect. Perfectly located. Very quiet too. The desk attendants were supper friendly. Geneva is a very nice place to visit. We took day trips to chamonix and annecy. The bus station is about 2 blocks away. The train station is 2 blocks the other way.
Stayed 3 nights in Sep 2025

10/10 Excellent

Eryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect
Stayed 1 night in Aug 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gabby and staff were courteous and helpful !
Stayed 4 nights in Aug 2025

8/10 Good

Logeshswaren

Travelled with family
Liked: Cleanliness, staff & service
Convenient location!
Stayed 2 nights in Jul 2025

10/10 Excellent

Amardeep

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the train station. Basic rooms
Stayed 1 night in Jul 2025

4/10 Poor

Christopher

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We paid for a triple room with a rooftop terrace. We were told that room was being renovated so we got two adjoining rooms without terrace. The refrigerator in one of the rooms was hotter than the room. The gym was also unavailable due to renovations in progress. Do not stay here unless you know the renovation has been completed. We would not have stayed here if we had known half of the hotel was unavailable.
Stayed 1 night in Jul 2025

4/10 Poor

Zarah Barbra

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The location is very strategic but the hotel room needs to be renovated.
Stayed 2 nights in Jul 2025

8/10 Good

Sarah, Wimborne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel as it was within walking distance from the train station. It is literally a 2 minute walk from the train station and easy to jump on buses and trams to local attractions. The rooms in themselves are comfortable but dated. The blinds do block out the majority of the light but more could be done. The shower head was coming away from the wall. The staff were really friendly and helpful with recommending places to go along with the free transport that Geneva offers. Breakfast was basic but very nice and it was great to have a kettle and fridge in the room to keep drinks cold and make a cup of tea after a long day. This is not the case in all Swiss hotels on our travels so was very thankful for it.
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was quite nice. The only downside was the air conditioning was being serviced throughout our stay and during unseasonably hot weather, the room was uncomfortably hot at night.
Stayed 7 nights in Jul 2025

6/10 Okay

Ron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ok place in Geneva. Very loud ac unit in the room, we stayed in a triple room. It has very low ceilings but was ok. The breakfast is not great, but in my opinion that’s kind of usual in Europe. Geneva is very small so most places are close to the Center and train station. Staff was nice, the hotel is very close to the train station and dining so it’s really convenient. If I was going to come back to Geneva I would consider this hotel again, but not for more than a stay of a day or two at most.
Stayed 2 nights in Jul 2025

8/10 Good

Gopinath

Travelled with group
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The breakfast was originally included in the bookings I made. But at the property they said there is no breakfast included after we ate the breakfast, they were rude. When we checked in they said breakfast included for all 3 bookings
Stayed 2 nights in Jul 2025

6/10 Okay

Benjamin

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Overall disappointing hotel experience, when I arrived there was vomit and a foul smell on the stairs, the room was advertised as with AC but the AC did not function, I found hairs in the bathroom and an overall minimal amount of comfort in the room. Upon checkout a rude staff member insisted I had an unsettled breakfast charge despite me never setting foot in the breakfast room. He kept saying “I know you took breakfast” despite me trying to explain there must have been a mistake, and when he offered to review the security footage which I gladly accepted he then backtracked stating “ok I will waive the charge but I know you had breakfast.” All of this over a 15 Swiss franc fee seemed rude and uncalled for - he then went and got the staff working breakfast at the time who confirmed it was not me and had a different age and appearance, and instead of apologizing he said “so this must have been the person you were staying with” despite my other guest in the room looking nothing like this description and getting breakfast with me outside the hotel. The location is great, but for the price I paid and the state of the accommodations I left with a bad taste in my mouth unfortunately.
Stayed 3 nights in Jul 2025

6/10 Okay

Julie

Liked: Cleanliness, room comfort
Only stated briefly for stopover . Fridge and reading light by bed didn’t work. Air conditioning was good and bed was comfortable
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

AC is a plus during hot weather

Hotel was close to main train station, good location. It was really hot weather when we went so having AC in the room was very good. We noticed AC is hard to come by in the city in general for some reason. Room was very basic but got the job done. Room was clean.
Stayed 2 nights in Jun 2025

10/10 Excellent

Janice

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A perfect location near the main train station and to walk Geneva. Safe, clean, comfortable accommodations with a very helpful staff.
Stayed 2 nights in Jun 2025