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Best Western Plus City Hotel

4.0 star property

Photo gallery for Best Western Plus City Hotel

Junior Suite, Multiple Beds, Non Smoking, City View | View from room
Lobby sitting area
Lunch, dinner and brunch served
Junior Suite, Multiple Beds, Non Smoking, City View
Junior Suite, Multiple Beds, Non Smoking, City View

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
Via San Sebastiano 6, Genoa, GE, 16123
  • Place, Teatro Carlo Felice
    ‪2 min walk‬
  • Place, Piazza de Ferrari
    ‪3 min walk‬
  • Place, Old Port
    ‪8 min walk‬
  • Airport, Genoa (GOA-Cristoforo Colombo)
    ‪24 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking (with Single Sofabed)

Deluxe Room, 1 King Bed, Non Smoking (with Single Sofabed)

Deluxe Room, 1 King Bed, Non Smoking (with Single Sofabed)

8.8 out of 10
Excellent
(3 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Multiple Beds, Non Smoking, Balcony (Living Room)

Junior Suite, Multiple Beds, Non Smoking, Balcony (Living Room)

Junior Suite, Multiple Beds, Non Smoking, Balcony (Living Room)

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Comfort Room, 1 Single Bed, Non Smoking

Comfort Room, 1 Single Bed, Non Smoking

Comfort Room, 1 Single Bed, Non Smoking

  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Comfort Room, 1 King Bed, Non Smoking

Comfort Room, 1 King Bed, Non Smoking

Comfort Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(11 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room, Multiple Beds, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Family Room, Multiple Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Junior Suite, Multiple Beds, Non Smoking, City View

Junior Suite, Multiple Beds, Non Smoking, City View

Junior Suite, Multiple Beds, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed
  • Free Wi-Fi

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About the area

Genoa

With a stay at Best Western Plus City Hotel in Genoa (Genoa Historical Centre), you'll be steps from Teatro Carlo Felice and 4 minutes by foot from Piazza de Ferrari. .This hotel is 0.7 mi (1.1 km) from Palazzo Ducale and 3.5 mi (5.6 km) from Old Port.

What's nearby

  • Teatro Carlo Felice - 2 min walk - 0.2 km
  • Piazza de Ferrari - 3 min walk - 0.3 km
  • Palazzo Ducale - 5 min walk - 0.4 km
  • Old Port - 8 min walk - 0.7 km
  • Aquarium of Genoa - 9 min walk - 0.8 km

Getting around

  • Genoa Piazza Principe Station - 19 min walk
  • Cristoforo Colombo Airport (GOA) - 24 min drive

Restaurants

  • ‪Caffè Del Teatro - ‬2 min walk
  • ‪La Cantina Clandestina - ‬2 min walk
  • ‪Britannia Pub - ‬2 min walk
  • ‪Il Filleo - Hospitality & Quality Selection - ‬2 min walk
  • ‪Taggiou - ‬3 min walk

About this property

Best Western Plus City Hotel

Best Western Plus City Hotel offers 64 accommodations with DVD players and minibars. Each accommodation is individually furnished. Beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads and hydromassage showerheads, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 64 individually furnished guestrooms, featuring minibars and DVD players. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services.
Stop by the hotel's restaurant, PESCIOLINO, for lunch, dinner, or brunch. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Genoa? This hotel has 753 square feet (70 square meters) of space consisting of conference space and 2 meeting rooms. Limited parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
PESCIOLINO - This restaurant serves brunch, lunch, and dinner. A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Valet parking on site (EUR 30 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 12 for adults and EUR 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • PESCIOLINO

Things to do

  • Art gallery
  • Designer stores
  • Gym

Family friendly

  • Baby bath
  • Changing table
  • Children's games
  • DVD player
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 753 square feet of conference space
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1952
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per accommodation, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 22 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 12 for children
  • Valet parking fee: EUR 30 per day (in/out privileges)
  • Pet fee: EUR 15 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT010025A1AB68KM8T

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours from 1 June to 30 September
Parking height restrictions apply

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Best Western City Genoa
Best Western Plus City Hotel Genoa
Best Western City Hotel Genoa
Best Western Genoa
Genoa Best Western
Best Western City
Best Western Plus City Genoa
Best Plus City Hotel Genoa
Best Western Plus City Hotel Hotel
Best Western Plus City Hotel Genoa
Best Western Plus City Hotel Hotel Genoa

Best Western Plus City Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 379 out of 688 reviews
Rating 8 - Good. 239 out of 688 reviews
Rating 6 - Okay. 49 out of 688 reviews
Rating 4 - Poor. 14 out of 688 reviews
Rating 2 - Terrible. 7 out of 688 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities
Clean room, very central location. Plenty of transport links nearby and options for culture, food, shopping etc.
Stayed 1 night in Jan 2026

4/10 Poor

Diego

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Without any explanation the hotel decided to shut off all the Air Conditioners in rooms without announcing it. They have a key card system which you need to put in the slot and it was very faulty. The bathroom is really really tiny and the shower amenities all wrapped in a plastic 80s dispenser. Breakfast was good and the staff did a really good job, This is a 2 star hotel facility with a great breakfast in a good location with the price tag of a 4 star hotel.
Stayed 5 nights in Oct 2025

10/10 Excellent

Carmen

Stayed 2 nights in Oct 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice staff. Great location for dining choices and sightseeing. Air con never did work and problems with door keys working every time we left. Super annoying. This is NOT a 9 out of 10. 8 at best.
Stayed 2 nights in Oct 2025

6/10 Okay

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Unbearably hot.
Stayed 2 nights in Oct 2025

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was amazing
Stayed 1 night in Oct 2025

10/10 Excellent

Ellen

Liked: Property conditions & facilities, room comfort
A bit pricey for our normal budget but worth it. Amazing breakfast spread, good location, easy to walk to the harbor and wander the ancient streets. Just a 20 minute walk from the train station
Stayed 2 nights in Sep 2025

10/10 Excellent

Azilde

Stayed 2 nights in Sep 2025

10/10 Excellent

Thomas, Soddy Daisy

Stayed 1 night in Sep 2025

10/10 Excellent

Calina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The terrace rooms have a beautiful view of Genoa and the staff were excellent
Stayed 2 nights in Aug 2025

2/10 Terrible

Michelle

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room had a leaking ceiling and mold. I requested a refund and checked out. Unsanitary to stay in a room like that.
Stayed 2 nights in Jul 2025

10/10 Excellent

Joseph, Henderson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very pleasant stay at this hotel. It is in the Centro Storica, just steps from the Teatro Felice. However, it is located on a little side street off of via Roma, so it is very quiet and peaceful. The hotel is clean and modern, and the staff was pleasant, professional and very helpful concerning questions about the city.
Stayed 4 nights in Jul 2025

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GREAT hotel for business or pleasure

This is my third stay here and I'll definitely be back. The staff are very helpful, the rooms are clean and comfortable and the breakfast is fantastic.
Stayed 5 nights in Jun 2025

10/10 Excellent

Noury

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a killer location, great staff and amenities.
Stayed 3 nights in Jun 2025

8/10 Good

Leif

Business traveller

Stay in Genoa

We stayed in Genoa 4 nights. Very nice hotel, w/ AC, it was very hot outside. Nice staff and breakfast.
Stayed 4 nights in Jun 2025

8/10 Good

Bjorn Jervell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with a good location to explore Genoa. The room was clean, and the breakfast was nice. Very good service.
Stayed 3 nights in Jun 2025

10/10 Excellent

Maryanne

Stayed 2 nights in May 2025

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very quiet despite being central and walking distance to metro station. Amazing breakfast options served up by the best, most hard-working staff. Would stay again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Rhyan

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Dec 2024

8/10 Good

Rommy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location!

I really liked this hotel. The location is fantastic and close to everything. The staff was very friendly and the breakfast was varied. The shower is small, but the room is a good size compared to many hotels in Europe. They kindly kept my suitcase for me for two days while I traveled to another city.
Stayed 3 nights in Mar 2025

8/10 Good

arcari

covenient location in the heart of Genoa. Finding the Hotel and the adjecent parking is not for the inexperienced. Very large room , but dont open the window.. you coud bang it against another building!Very kind staff,
Stayed 1 night in Jan 2025

6/10 Okay

Ashwani

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
We stayed here for 3 nights. The property and surrounding area were nice. The staff were unfriendly.
Stayed 3 nights in Dec 2024

8/10 Good

Maureen

Travelled with group
Liked: Cleanliness
Good location. Close to shopping and restaurants. Staff were friendly. Rooms good for Italy standards.
Stayed 1 night in Nov 2024

10/10 Excellent

Grzegorz

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, affordable, clean
Stayed 1 night in Nov 2024

10/10 Excellent

celeste

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excelent
Stayed 1 night in Nov 2024