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New Alexander

3.0 star property

Photo gallery for New Alexander

Front of property
Triple Room
Reception
Minibar, in-room safe, desk, blackout curtains
Daily continental breakfast (EUR 7 per person)

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Bar

Explore the area

View map
Via Bersaglieri d'Italia 19, Genoa, GE, 16126
  • Place, Piazza Principe
    ‪1 min walk‬
  • Place, Port of Genoa Cruise Ship Terminal
    ‪6 min walk‬
  • Place, Aquarium of Genoa
    ‪13 min walk‬
  • Airport, Genoa (GOA-Cristoforo Colombo)
    ‪8 min drive‬

Room options

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

7.4 out of 10
Good
(14 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Single Room

Minibar, in-room safe, desk, blackout curtains

Single Room

  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

Triple Room

Triple Room

8.8 out of 10
Excellent
(3 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 28 sq m
  • Sleeps 5
  • 1 Queen Bed and 1 Single Bunk Bed

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  • Free Wi-Fi
  • Air-conditioning
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The price is NZ$136
includes taxes & fees
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About the area

Genoa

With a stay at New Alexander, you'll be centrally located in Genoa, steps from Christopher Columbus Monument and Piazza Acquaverde. .This hotel is 0.2 mi (0.4 km) from Galata Maritime Museum and 0.7 mi (1.1 km) from Royal Palace.

What's nearby

  • Piazza Principe - 1 min walk - 0.0 km
  • Port of Genoa Cruise Ship Terminal - 6 min walk - 0.6 km
  • Aquarium of Genoa - 13 min walk - 1.1 km
  • Old Port - 14 min walk - 1.2 km
  • Genoa Port Center - 14 min walk - 1.2 km

Getting around

  • Genoa Piazza Principe Station - 4 min walk
  • Cristoforo Colombo Airport (GOA) - 18 min drive

Restaurants

  • ‪E Prie de Mä - ‬4 min walk
  • ‪MSC yacht club - ‬17 min walk
  • ‪CaFHeIn - ‬4 min walk
  • ‪HB Cafè - ‬5 min walk
  • ‪Caffe Tober - ‬3 min walk

About this property

New Alexander

New Alexander offers 35 air-conditioned accommodations with minibars and safes. 28-inch flat-screen televisions come with digital channels. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

This Genoa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 35 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities, which include complimentary wireless internet access and a television in a common area.
Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7:30 AM to 10 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 20 per day); discounts available
  • Secured, covered parking on site (EUR 20 per night)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 7:30 AM to 10 AM for a fee: EUR 7 for adults and EUR 5 for children
  • A bar/lounge

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Travel cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (60 centimetre wide door)
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with digital channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 15 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 7 for adults and EUR 5 for children
  • Covered self parking fee: EUR 20 per night (in/out privileges)
  • Nearby parking fee: EUR 20 per day (262 ft away)
  • Crib (infant bed) fee: EUR 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Alcohol is not permitted at this property

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

New Alexander Hotel Genoa
New Alexander Hotel
New Alexander Genoa
New Alexander Hotel
New Alexander Genoa
New Alexander Hotel Genoa

New Alexander Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 49 out of 234 reviews
Rating 8 - Good. 90 out of 234 reviews
Rating 6 - Okay. 54 out of 234 reviews
Rating 4 - Poor. 22 out of 234 reviews
Rating 2 - Terrible. 19 out of 234 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

4/10 Poor

Linda

Liked: Cleanliness
No one spoke English and very very rude when I suggested using translate app. They charged 7 euros for breakfast that did not look very good. I had 2 cups of coffee and a glass of oj for 7 euros. Location was good for us but nothing else was. Would not stay here again.
Stayed 1 night in Nov 2025

10/10 Excellent

Thuan

Stayed 1 night in Oct 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service
great location for convenient access to the port and cruise line. Friendly helpful staff.
Stayed 1 night in Oct 2025

8/10 Good

John

Travelled with partner
Good location for cruise access. Good value.
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Travelled with family
Disliked: Property conditions & facilities
The area around the hotel was not the best in terms of feelings and looks. It looked real shady and we did not feel safe walking around. The hotel itself wasn't that great either. We had someone randomly knock on or door around 11;30pm and did not answer back when I asked, "who is it?" The room was musty and moldy in smell. I would not recommend staying here. The breakfast provided in the morning was the highlight of the stay here.
Stayed 1 night in Jul 2025

8/10 Good

Stephen

Travelled with group
Liked: Staff & service
Stayed 2 nights in Jun 2025

6/10 Okay

David

Business traveller
Liked: Cleanliness, staff & service
Arrived to the location from train station. Needed to visit the cruise terminal and the hotel was a perfect distance from train station and cruise terminal to be able to walk to either. The location seemed alot nicer in the pictures.
Stayed 1 night in May 2025

4/10 Poor

Bradley

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The early morning staff (gentleman) was a bit short and not nice. I am guessing because we arrived at 4:30 am due to flight delays. After standing outside ringing a door bell for maybe 20 minutes. He asked "why didn't you use the bell" I guess that question was because I knocked on a back door or window and it woke him up. The elevator can only hold two people and two small suitcase. I could image during the day, it won't be available. Luckly it is only 6 floors. This place will not work for disabled or handicap people at all. The room was clean but both beds had stained on dust cover or comforter. The window was left open (without a screen) and there were a collection of flying bugs (moths and mosquitoes) The shower was a closet 38 inch (96cm) cube. I am 6'2 (187cm) and 260 (118km). So I could not bent over or raise my arms in the shower closet. The water came out of the shower head has a very light mist. The best part was it is a short walk to the cruise ship docks and the normal front desk receptionist (women) was lovely and nice.
Stayed 1 night in Apr 2025

8/10 Good

Song-Fang, Parsippany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for transportation.
Stayed 1 night in Oct 2024

8/10 Good

Stanislav, Champaign

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
An overpriced hotel near the bus station, train station, and a cruise terminal. Dodgy area around with homeless/strange individuals loitering around the hotel entrance. The elevator won't fit one person. Front desk was helpful, cleaning personnel needs training and stricter supervision.
Stayed 1 night in Sep 2024

4/10 Poor

Silvio

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not worth the money. Better to do an AirB&B
Stayed 2 nights in Sep 2024

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities
Filthy old and uncomfortable.
Stayed 2 nights in Aug 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place not too far from port area.
Stayed 1 night in Aug 2024

8/10 Good

Craig

Liked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

Lijing

Liked: Amenities, property conditions & facilities
Excellent
Stayed 3 nights in May 2024

10/10 Excellent

Lijing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful and lovely hotel!
Stayed 1 night in May 2024

10/10 Excellent

mingming

Travelled with family
Liked: Amenities
Stayed 1 night in Dec 2023

10/10 Excellent

Suzanne, lauderhill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found the staff were very helpful with communication through expedia.. wonderful!! Thank you.. very clean.. great.. the only problem was elevator does not match room.. so you have to walk one flight up or down. But everything else great! Thank you!
Stayed 1 night in Oct 2023

10/10 Excellent

Suzanne, lauderhill

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
When you go to the 4th floor.. you have to walk the luggage down a flight of steps.. difficult
Stayed 1 night in Oct 2023

4/10 Poor

kevin

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not very clean and didn't seem to safe
Stayed 1 night in Sep 2023

6/10 Okay

Hiroaki

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Concern about lift
Stayed 1 night in Sep 2023

8/10 Good

Victor, Bellaire

Liked: Cleanliness, staff & service, property conditions & facilities
Place is really nice but the area does not feel safe
Stayed 1 night in Jul 2023

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities

So-so

+ near railway station + good price - not so clean - old rooms - not so safety district
Stayed 2 nights in Jul 2023

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vestiges of 1970's design, lots of hot water, friendly staff.
Stayed 3 nights in Oct 2022

8/10 Good

Ginetta

Stayed 1 night in Sep 2022