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Cititel Penang

4.0 star property

Photo gallery for Cititel Penang

Exterior
Restaurant
Lobby
Indoor pool
Deluxe Room, 2 Single Beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Pool
  • Bar
  • Gym

Explore the area

Map
66 Jalan Penang, George Town, 10000
  • Georgetown UNESCO Historic Site
    ‪3 min walk‬
  • KOMTAR
    ‪12 min walk‬
  • Swettenham Pier Cruise Terminal
    ‪17 min walk‬
  • Penang (PEN-Penang Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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  • Parking included
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  • Air conditioning
4.3 out of 5, Excellent, (1000)
The price is NZ$126
for 1 room
includes taxes & fees
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About the area

George Town

With a stay at Cititel Penang, you'll be centrally located in George Town, within a 5-minute drive of KOMTAR and Gurney Drive. .This hotel is 2.6 mi (4.1 km) from Gurney Plaza and 5 mi (8 km) from Penang Hill.

What's nearby

  • Georgetown UNESCO Historic Site - 3 min walk - 0.3 km
  • KOMTAR - 12 min walk - 1.1 km
  • Pinang Peranakan Mansion - 14 min walk - 1.2 km
  • Swettenham Pier Cruise Terminal - 17 min walk - 1.5 km
  • Gurney Drive - 3 min drive - 2.7 km

Getting around

  • Penang Sentral - 29 min drive
  • Penang Intl. Airport (PEN) - 27 min drive

Restaurants

  • ‪Restoran Sup Hameed - ‬1 min walk
  • ‪Kirishima Japanese Restaurant - ‬2 min walk
  • ‪Red Garden Food Paradise & Night Market - ‬3 min walk
  • ‪Kheng Pin Cafe 群賓茶餐室 - ‬1 min walk
  • ‪Higher Ground - ‬3 min walk

About this property

Cititel Penang

Hotel with free parking, near KOMTAR
Cititel Penang offers 451 air-conditioned accommodations with slippers and irons/ironing boards. LCD televisions are featured in guestrooms. Bathrooms include showers, bidets, and complimentary toiletries.

This George Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 451 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as desks and irons/ironing boards.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a reception hall.
At Cititel Penang, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Cititel Penang has a restaurant on site.

Languages

Chinese (Mandarin), English, Japanese, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free secured, covered self parking on site
  • Secured, covered valet parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 56 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 15 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 85.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 100 per night
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 56 per person
  • Rollaway bed fee: MYR 85.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector, a security system, and window guards

We should mention

Pool access available from 6:00 AM to 11:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Cititel Penang Hotel George Town
Cititel Penang Hotel
Cititel Penang George Town
Cititel Penang Georgetown
Cititel Penang Hotel Georgetown
Cititel Penang George Town
Cititel Penang Hotel
Cititel Penang Georgetown
Cititel Penang George Town
Cititel Penang Hotel Georgetown
Cititel Penang Hotel George Town

Cititel Penang Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 308 out of 726 reviews
Rating 8 - Good. 320 out of 726 reviews
Rating 6 - Okay. 66 out of 726 reviews
Rating 4 - Poor. 24 out of 726 reviews
Rating 2 - Terrible. 8 out of 726 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

HELEN, CALGARY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly reception and they even gave us a sea view room upgrade. Breakfast has good food choices and roti bread was made to order. Building is a bit outdated but overall still clean.
Stayed 3 nights in Mar 2025

4/10 Poor

James

Liked: Cleanliness
Room was right beside elevator shaft. Can hear woofee sound, particularly evening time at bedtime. If not of this, I would give high score for my stay. I think people who stay for 3 nights deserves to know what room they are getting into.
Stayed 3 nights in Feb 2025

8/10 Good

Syed

Travelled with family
Liked: Staff & service, amenities
Best thing about the hotel is it's location
Stayed 2 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I especially liked your staff and how friendly everyone was. Shout out to Evelyn, the morning hostess in the cafe. She was very efficient and provided tourist information about various festivals freely. It was very appreciated.
Stayed 6 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Bernard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, large clean room with great view of waterfront, and nice breakfast buffet. Loved location near central Georgetown. Near restaurants and shopping and walkable to most of the top spots in the city.
Stayed 3 nights in Feb 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Five star hotel at a three star price!

Wonderful hotel choice: five star service at a three star price. Loved the heartfelt greetings the hotel team would give us when we came back to the hotel after a day out. Pro tip: don't miss working with the amazing tailor on the ground floor - or the delicious Loh Bok from the Kheng Pin Cafe right next door in the morning!
Stayed 1 night in Jan 2025

10/10 Excellent

Woo Khiat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Hotel is clean and they accommodated my request for the room of my preferences. Appreciate their effort to save the environment by having water dispenser installed and stop issuing bottled water in the room
Stayed 3 nights in Feb 2025

10/10 Excellent

Zheng Rong

Stayed 1 night in Jan 2025

10/10 Excellent

Glynn

Liked: Staff & service, property conditions & facilities, room comfort

Great Hotel.

Great staff, good room and good selection breakfast. Would return again.
Stayed 1 night in Feb 2025

8/10 Good

babubhai

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property Close to everything
Stayed 3 nights in Jan 2025

10/10 Excellent

Glynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay.

Great staff, room and breakfast.
Stayed 1 night in Feb 2025

10/10 Excellent

Glynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and Suzanna couldn’t do enough for us. Thanks.
Stayed 2 nights in Jan 2025

8/10 Good

OONG PING

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are polite and courteous.
Stayed 5 nights in Jan 2025

10/10 Excellent

mission babu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Hetti

Stayed 3 nights in Jan 2025

10/10 Excellent

Hetti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

LingNg

The counter staff are very friendly especially Soon Huat and a middle aged Malay man.
Stayed 1 night in Jan 2025

8/10 Good

Kin Hong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
None
Stayed 2 nights in Jan 2025

10/10 Excellent

Sriram

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s my favourite hotel to stay in whenever I’m in Penang. Friendly staff who pay good attention to your needs, clean rooms with good views and it’s located within walking distance of all the usual spots you love to visit. One area I feel they could improve is the breakfast. I remember the breakfast being decent in my previous stays but this time it was very disappointing.
Stayed 3 nights in Jan 2025

10/10 Excellent

Inder

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Jan 2025

10/10 Excellent

Joey, Puchong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent and convenient location, located near plenty of eateries along Jalan Penang. receptionist and concierge were incredibly friendly, helpful, and knowledgeable. rooms were also very clean.
Stayed 3 nights in Jan 2025

10/10 Excellent

Yong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Nate

Liked: Amenities
Staff was extremely friendly and accommodating. Would recommend!
Stayed 1 night in Jan 2025