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Holiday Inn Express Charleston-Civic Center by IHG

2.5 star property

Photo gallery for Holiday Inn Express Charleston-Civic Center by IHG

Free daily buffet breakfast
Point of interest
Reception
Premium bedding, desk, laptop workspace, blackout curtains
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
100 Civic Center Drive, Charleston, WV, 25301
  • Place, Charleston Coliseum & Convention Center
    ‪2 min walk‬
  • Place, Charleston Town Center
    ‪8 min walk‬
  • Place, Clay Center for the Arts and Sciences
    ‪17 min walk‬
  • Airport, Charleston, WV (CRW-Yeager)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Ground Floor

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Ground Floor

9.8 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communication Accessibility)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communication Accessibility)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

9.4 out of 10
Exceptional
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room

9.4 out of 10
Exceptional
(38 reviews)
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Extra Floor Space)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds (Extra Floor Space)

8.6 out of 10
Excellent
(52 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

8.4 out of 10
Very good
(35 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(81 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)

Eco-friendly toiletries, hair dryer, towels, soap

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Ground Floor

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Ground Floor

8.8 out of 10
Excellent
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the area

Charleston

A stay at Holiday Inn Express Charleston-Civic Center by IHG places you in the heart of Charleston, within a 5-minute walk of Charleston Coliseum & Convention Center and Laidley Court Shopping Center. .This hotel is 0.4 mi (0.7 km) from Heritage Towers and 0.5 mi (0.7 km) from Haddad Riverfront Park.

What's nearby

  • Charleston Coliseum & Convention Center - 2 min walk - 0.2 km
  • Haddad Riverfront Park - 6 min walk - 0.6 km
  • Charleston Town Center - 8 min walk - 0.7 km
  • Clay Center for the Arts and Sciences - 17 min walk - 1.5 km
  • CAMC General Hospital - 3 min drive - 1.8 km

Getting around

  • Charleston Station - 3 min drive
  • Charleston, WV (CRW-Yeager) - 11 min drive

Restaurants

  • ‪Chili's Grill & Bar - ‬9 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Mea Cuppa - ‬12 min walk
  • ‪Albuquerque - ‬12 min walk
  • ‪Wendy's - ‬2 min walk

About this property

Holiday Inn Express Charleston-Civic Center by IHG

Hotel in Charleston with free breakfast and a fitness center
Holiday Inn Express Charleston-Civic Center by IHG offers 196 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies.

This Charleston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 196 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area. This hotel also features a banquet hall and a vending machine.
A complimentary buffet breakfast is served daily from 6:30 AM to 9:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 10 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 10 per day (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Civic Center
Holiday Inn Express Civic Center Charleston
Holiday Inn Express Civic Center Hotel
Holiday Inn Express Civic Center Hotel Charleston
Holiday Inn Express Civic Center Hotel Charleston
Holiday Inn Express Civic Center Hotel
Holiday Inn Express Civic Center Charleston
Hotel Holiday Inn Express Civic Center Charleston
Charleston Holiday Inn Express Civic Center Hotel
Hotel Holiday Inn Express Civic Center
Holiday Express Civic Center

Holiday Inn Express Charleston-Civic Center by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 691 out of 1170 reviews
Rating 8 - Good. 271 out of 1170 reviews
Rating 6 - Okay. 107 out of 1170 reviews
Rating 4 - Poor. 52 out of 1170 reviews
Rating 2 - Terrible. 49 out of 1170 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Rebecca

Stayed 1 night in Sep 2025

8/10 Good

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Sep 2025

4/10 Poor

David

Travelled with family
Disliked: Cleanliness, amenities
The bathrooms need a deep cleaning. The beds had hairs on it too.
Stayed 1 night in Sep 2025

10/10 Excellent

Delores

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

CYNTHIA

Liked: Staff & service
It’s not in a great area and I was concerned
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Stayed 1 night in Aug 2025

10/10 Excellent

Celeste

Stayed 1 night in Sep 2025

10/10 Excellent

Elecia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
not the best location. People congragating outside making it uncomfortable to go to your car.... not the best area to stay. rooms nice but a little sketchy....m
Stayed 1 night in Sep 2025

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Dale

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Sep 2025

8/10 Good

Loretta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean, comfortable Breakfast was very good I did not like charge for parking
Stayed 1 night in Sep 2025

8/10 Good

Gadwin

Business traveller
Liked: Cleanliness
Good overall
Stayed 1 night in Jul 2025

8/10 Good

Bernd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The walls are too thin, I can hear the neighbors.
Stayed 1 night in Sep 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
No Comment
Stayed 1 night in Sep 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room’s a/c emits a smell when temperature is not low enough, e.g. around low 70s. It goes away at lower temperatures say mid to high 60s. Everything else is fine. I like the location which is in the heart of downtown Atlanta. But the environment is depressing as there are many homeless people around.
Stayed 1 night in Sep 2025

6/10 Okay

Luke

Stayed 1 night in Aug 2025

8/10 Good

Sherman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Lisa

Stayed 1 night in Aug 2025

10/10 Excellent

Allyson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Javier

Stayed 1 night in Aug 2025

2/10 Terrible

Rhonda

Disliked: Cleanliness, staff & service, property conditions & facilities
My room smelled bad they changed my room from two double beds to one king and did not refund me any money. I was told to talk to Travelocity about any comcerns
Stayed 2 nights in Aug 2025

10/10 Excellent

Howard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The STAFF was exceptionally helpful. We had a minor problem with the tv after hours. The manager had an engineer (Anthony) come in specifically to assist us. He fixed the problem in a few minutes. Could not ask for better folks!!
Stayed 1 night in Sep 2025

8/10 Good

Orlando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Served it's purpose
Stayed 1 night in Aug 2025

10/10 Excellent

William

Stayed 1 night in Aug 2025