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Hope Harbour Hotel

3.0 star property

Photo gallery for Hope Harbour Hotel

Exterior
Front of property
Exterior
Terrace/patio
2 Beds with Balcony

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Bar

Explore the area

View map
11 John Lund Dr, Hope Island, QLD, 4212
  • Place, Southern Moreton Bay Islands National Park
    ‪6 min drive‬
  • Place, Sanctuary Cove Golf and Country Club
    ‪7 min drive‬
  • Place, Sanctuary Cove Marina
    ‪7 min drive‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪47 min drive‬

Room options

View all photos for Studio Apartment 2 Queen Beds No Balcony

Desk, blackout curtains, iron/ironing board, bed sheets

Studio Apartment 2 Queen Beds No Balcony

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Apartment 2 Queen Beds with Balcony

Studio Apartment 2 Queen Beds with Balcony | Terrace/patio

Studio Apartment 2 Queen Beds with Balcony

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Apartment 2 Queen Beds with Harbour View

Living area

Studio Apartment 2 Queen Beds with Harbour View

  • Sleeps 4
  • 2 Queen Beds
  • Harbor view

View all photos for Studio Apartment 2 Queen Beds Waterfront

Desk, blackout curtains, iron/ironing board, bed sheets

Studio Apartment 2 Queen Beds Waterfront

  • Sleeps 4
  • 2 Queen Beds
  • Water view

View all photos for Suite Apartment 3 Queen Beds with Washing Machine

Desk, blackout curtains, iron/ironing board, bed sheets

Suite Apartment 3 Queen Beds with Washing Machine

  • Sleeps 6
  • 3 Queen Beds

View all photos for Two Bedroom Apartment 3 Queen Beds No Balcony

Desk, blackout curtains, iron/ironing board, bed sheets

Two Bedroom Apartment 3 Queen Beds No Balcony

  • Sleeps 6
  • 3 Queen Beds

View all photos for Two Bedroom Apartment 4 Queen Beds Waterfront

Desk, blackout curtains, iron/ironing board, bed sheets

Two Bedroom Apartment 4 Queen Beds Waterfront

  • Sleeps 8
  • 4 Queen Beds
  • Water view

View all photos for Studio Apartment 2 Queen Beds Waterfront

Desk, blackout curtains, iron/ironing board, bed sheets

Studio Apartment 2 Queen Beds Waterfront

  • Sleeps 4

View all photos for Studio Apartment 2 Queen Beds With Balcony

Lobby

Studio Apartment 2 Queen Beds With Balcony

  • Sleeps 4

View all photos for Suite Apartment 3 Queen Beds

Desk, blackout curtains, iron/ironing board, bed sheets

Suite Apartment 3 Queen Beds

  • Sleeps 6

View all photos for Two Bedroom Apartment 3 Queen Beds No Balcony

Lobby

Two Bedroom Apartment 3 Queen Beds No Balcony

  • Sleeps 6

View all photos for Two Bedroom Apartment 4 Queen Beds Waterfront

Desk, blackout curtains, iron/ironing board, bed sheets

Two Bedroom Apartment 4 Queen Beds Waterfront

  • Sleeps 8

Standard Queen Room

  • Sleeps 4

Marina View Room With 2 Queen Beds-No Smoking

  • Sleeps 4

View all photos for Studio Apartment 2 Queen Beds No Balcony

Desk, blackout curtains, iron/ironing board, bed sheets

Studio Apartment 2 Queen Beds No Balcony

  • Sleeps 4

View all photos for Studio Apartment 2 Queen Beds With Harbour View

Desk, blackout curtains, iron/ironing board, bed sheets

Studio Apartment 2 Queen Beds With Harbour View

  • Sleeps 4

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About the area

Gold Coast

With a stay at Hope Harbour Hotel in Gold Coast (Hope Island), you'll be within a 15-minute drive of Warner Bros. Movie World and Dreamworld. .This golf hotel is 11.6 mi (18.6 km) from Surfers Paradise Beach and 12.4 mi (20 km) from Cavill Avenue.

What's nearby

  • Southern Moreton Bay Islands National Park - 6 min drive - 1.9 km
  • Sanctuary Cove Golf and Country Club - 7 min drive - 2.3 km
  • Sanctuary Cove Marina - 7 min drive - 2.3 km
  • Warner Bros. Movie World - 12 min drive - 11.1 km
  • Dreamworld - 12 min drive - 11.4 km

Getting around

  • Helensvale Station - 17 min drive
  • Coolangatta Airport (OOL) - 53 min drive

Restaurants

  • ‪Hope Island Taven - ‬4 min drive
  • ‪Carl's Jr. - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Salacia Waters Cafe & Restaurant - ‬9 min drive
  • ‪George's Paragon Seafood Restaurant - ‬12 min drive

About this property

Hope Harbour Hotel

Riverfront hotel with 2 outdoor pools and a golf course
Hope Harbour Hotel offers 51 accommodations with irons/ironing boards and blackout drapes/curtains. Bathrooms include bathtubs or showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Guests can play rounds at the 18-hole golf course. 2 outdoor swimming pools are on site along with a fitness center.
Make yourself at home in one of the 51 guestrooms. Bathrooms with bathtubs or showers are provided. Conveniences include desks and electric kettles, and housekeeping is provided on request.
Practice your swing on the golf course or dip into one of the 2 outdoor pools. Additional features at this hotel include complimentary wireless internet access, concierge services, and a picnic area.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge.
Featured amenities include express check-out, laundry facilities, and an elevator. Free self parking is available onsite.
A complimentary manager's reception is offered each day.
Hope Harbour Hotel has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 18-hole golf course
  • 2 outdoor pools
  • Gym

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request) (for a fee)

Outdoors

  • Barbecue grill
  • Direct access to the beach
  • Dock
  • On the bay
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible bathtub
  • Bathroom emergency pull cord
  • Front entrance ramp
  • Lift
  • Pool access ramp on site
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Private bathroom

Food and drink

  • Electric kettle
  • Restaurant dining guides

More

  • Desk
  • Iron/ironing board
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Late check-in fee: AUD 25 for check-in between 8:00 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 2:00 PM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-in fee: AUD 25 for check-in between 8:00 PM and midnight
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: AUD 25 per day; may vary based on length of stay
  • Towels fee: AUD 8 per person, per stay (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Hope Harbour Hotel Hotel
Hope Harbour Hotel Hope Island
Hope Harbour Hotel Hotel Hope Island

Hope Harbour Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 363 out of 1256 reviews
Rating 8 - Good. 271 out of 1256 reviews
Rating 6 - Okay. 219 out of 1256 reviews
Rating 4 - Poor. 159 out of 1256 reviews
Rating 2 - Terrible. 244 out of 1256 reviews

6.6/10

Cleanliness

6.6/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

Reviews

4/10 Poor

Paul

Disliked: Cleanliness, amenities, property conditions & facilities
Ammenities was old and outdated, staffing were inadequate, food was poor standards
Stayed 1 night in Nov 2025

8/10 Good

Marine

Travelled with family
Liked: Amenities, property conditions & facilities
The hotel is well located with a nice view on the marina. The stay was very pleasant apart from the check in. First of all, my partner called the hotel a day before to inquire about breakfast, asking if it is including or extra and the person on the phone was very rude and said they couldn't provide this information over the phone, before actually answering! Then, when we arrived at the hotel, we were given a room number and the code to this room. We entered and started walking around the room, only to realise there were clothes and other items, so there was already someone occupying the room.... that's a pretty strong breach of privacy for this person! The booking system should be updated.... Then we were given another room on another floor and when we came in, we realised the bathroom hadn't been cleaned! The cleaner who came to clean the bathroom was lovely and even though it wasn't her fault that the bathroom hadn't been cleaned in the first place, she worked as quickly as possible so we could use the bathroom. Overall good but could be much nicer with a better organisation.
Stayed 1 night in Oct 2025

4/10 Poor

Steve

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Prior to booking, I enquired for an early check in due to a wedding I needed to attend and told no problem, I sent a message asking for check in details the day before, no answer, on arrival I was advised $20 fee for early check in, no issue, was then advised room would be ready in 30 minutes, advised again another 30 mins, all up waited 1hr 10 mins. This establishment is obviously understaffed and in need of maintenance.
Stayed 1 night in Oct 2025

8/10 Good

Tom

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Derren

Must Try a Lot Harder. Overpriced for what it is.

This was just an 8 hour stay between flights. Checked in no real problem. The lady behind the counter couldn’t decide if she was cleaning the desk area or serving her customer. Her English was poor. The room keyboardcomes in the form of a text message. A long walk takes us to the door. A degree in micro electronics is required to open it. What is wrong with a physical key? Eventually in the room, the ‘harbour view’ that cost extra was lovely except you had to stand on a chair to get it. It’s a misrepresentation in room 2030 to say it’s a harbour view, though the top of some taller masts can be seen. The room itself was hit and miss. Beds and showers were good enough. Tiles in the bathroom were broken and dangerous. We wanted to get a few hours sleep before a 24 hour flight to London but this was not possible. First, and worst, 2030 has an adjoining door to a service room ( for no sensible reason that I could see, where someone scrubbed and splashed and created for and hour and woke us. Then the housekeeper bange on the door as she couldn’t remember if she had serviced the room. You don’t have to check out formally so we just walked out. At the airport I took a call from the hotel. Another voice that did not speak English well. She wanted to know my name for some reason. Must try harder
Stayed 1 night in Oct 2025

6/10 Okay

Miranda

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I have taken photos of the room we stayed in - the curtains were broken, a lot of mould in the shower and ceiling, carpets not vacuumed properly and broken tap in the vanity of bathroom.
Stayed 1 night in Oct 2025

4/10 Poor

Christine

Travelled with family, Travelled with group
Liked: Amenities
Disliked: Property conditions & facilities
The first room that I was given was horrific. I requested a different room, which was much better, but still very ‘tired’. The room furnishings, upholstery, curtains, carpet need to be replaced. This property is in dire need of a renovations. There were no additional security features on the room’s door. And the front entrance to the property was always left wide open. Additional room services such as cleaning was an additional cost.
Stayed 6 nights in Oct 2025

2/10 Terrible

Brett

Disliked: Cleanliness, staff & service, property conditions & facilities
This is the worst hotel I have ever been to. We didn't stay at all left immediately upon seeing the absolute state of the place.
Stayed 2 nights in Oct 2025

4/10 Poor

Jessica

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never again
Stayed 7 nights in Oct 2025

2/10 Terrible

Patricia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was not clean. I had to ask for another set of sheets because the sheets had been slept in. There was no remote for the television and it could not be used. Workman began work at 6.30am in the room above us and it was not possible to continue to sleep. We were meant to stay 3 nights but booked out after one night.
Stayed 3 nights in Oct 2025

2/10 Terrible

Prince

Disliked: Cleanliness, staff & service, property conditions & facilities
Food is bad. What ever we ask no is the answer very bad.
Stayed 7 nights in Oct 2025

2/10 Terrible

Keith

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Complete Disaster !! When we arrived at the hotel there was no staff at reception then quickly the chef came out and was doing chef and reception, the dining area was completely unorganised the pool had underwear in it at the deep end piles of cigarettes around the pool, there was a smaller pool area that was full of mould and green algae the pool didn’t look like it had been cleaned in weeks or months , our room had COCKROACHES in it, we quickly packed our bags and went to reception and the manager looked disinterested and was unapologetic just asked did we want a refund , some rooms were under renovation which is totally understandable but the halls were left dirty with wood chipping and shaving all down them would definitely not be back and will NOT be recommending to anyone !
Stayed 1 night in Oct 2025

4/10 Poor

Kimberley

Disliked: Staff & service
I didn’t arrive until 6pm only to find my room was not ready and still had to be cleaned. After being at kids sport all day and just wanting to shower only to find out towels are not included. You have to pay $8 for a towel. Also found the cake of soap from the previous guest still in the shower. Fair to say I won’t stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Sal

Stayed 1 night in Oct 2025

2/10 Terrible

Lee

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service
Front desk continued an argument with staff for 10 mins while we waited to be booked in. Room unclean and suspect sheets not changed as dirty near feet. Hair in bathroom, windows grubby and we had to rehang curtains in order to close them. Toilet cistern had a huge crack, empty toilet roll on holder - unkept, untidy and unfriendly
Stayed 2 nights in Oct 2025

4/10 Poor

Zane

Travelled with partner
Liked: Amenities
Disliked: Staff & service
Loud bass like noise constantly happening. Slow check in process and room needs significant maintenance. Holes in doors etc
Stayed 1 night in Oct 2025

6/10 Okay

Enrico

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property was lacking maintenance, bed poorly made. Needs an upgrade.
Stayed 1 night in Oct 2025

4/10 Poor

Tzila

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
The room curtains were tipped for the price that we paid pwe night did was not satisfactory. I was disappointed that the bathroom in the room was renovated, but there were things that were not completed correctly or nit sealed at all.
Stayed 2 nights in Sep 2025

2/10 Terrible

Samuel

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is not a hotel, but a front for a scam. Upon trying to check in (late, having informed the hotel we would be checking in late and having received acknowledgement) there was nobody at reception. Nobody answered the phone, the front doors were wide open, looked liked a total mess. The only people present were the police arresting someone. We were forced to find accomodation elsewhere - not easy or cheap late at night with young children. In an attempt to get a refund in the following days - Hotels.com refused, saying they will only provide a refund if the hotel agrees. Of course the hotel did not agree, saying they don’t do check ins after 8pm, and if the guests don’t turn up before 8, they lose the money - even when they have a previous agreement to a late check in. And Hotel.com’s response? Sorry, nothing we can do. How does Hotels.com take money for a service they haven't provided, knowing they have not provided, then blame a third party for not being able “to process a refund”. Don’t ever stay at this hotel, and don’t ever use Hotels.com
Stayed 1 night in Oct 2025

2/10 Terrible

Karen

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

6/10 Okay

Jennifer

Travelled with partner
Room needed maintenance. Door knobs coming off and some lights need repair.
Stayed 1 night in Oct 2025

2/10 Terrible

Jing

Business traveller, Travelled with family
Disliked: Cleanliness, property conditions & facilities
Title: Very disappointing stay in Room 2021 Rating: ★☆☆☆☆ I rarely post negative reviews, but our experience in Room 2021 was far below basic standards. We found two cockroaches—one in the room and another in the bathroom—which immediately raised hygiene concerns. The bedside curtain was broken on one side and wouldn’t close properly. The kettle was filthy inside with black, sticky residue; we didn’t dare use it and had to buy bottled water from the supermarket instead. The bathroom ceiling looked unfinished, with plasterboard visibly exposed. These issues suggest both poor cleanliness and neglected maintenance. For guest safety and comfort, I recommend a thorough pest treatment, proper deep cleaning and replacement of the kettle, immediate repair of the curtain, and completion of the bathroom ceiling. Until these are addressed, I cannot recommend this hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

Nirut

Liked: Cleanliness
Stayed 1 night in Sep 2025

6/10 Okay

Bobbi

Travelled with partner
Disliked: Property conditions & facilities
Stains on carpet; used outer linen on beds; mould in bathroom; cracks on nearly all bathroom fittings. No hair dryer in room.
Stayed 2 nights in Sep 2025

2/10 Terrible

Marty

Travelled with partner
Disliked: Cleanliness, amenities
Room wasn’t ready at 7pm. Paper cups and bowls. No room service. Place is run down and short staffed.
Stayed 1 night in Sep 2025