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Aparthotel

Mantra Crown Towers

4.5 star property

Photo gallery for Mantra Crown Towers

Indoor pool, outdoor pool, pool loungers
Miscellaneous
In-room safe, individually decorated, individually furnished
View from room
Television

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Dryer
  • Bar
  • Washer
  • Spa

Explore the area

View map
5-19 Palm Avenue, Surfers Paradise, QLD, 4217
  • Place, Surfers Paradise Beach
    ‪3 min walk‬
  • Place, Chevron Renaissance
    ‪5 min walk‬
  • Place, Cavill Avenue
    ‪9 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪29 min drive‬

Room options

View all photos for Three-Bedroom Apartment

In-room safe, individually decorated, individually furnished

Three-Bedroom Apartment

  • Sleeps 8

View all photos for One Bedroom Apartment

In-room safe, individually decorated, individually furnished

One Bedroom Apartment

  • Sleeps 3

View all photos for Two Bedroom Apartment

In-room safe, individually decorated, individually furnished

Two Bedroom Apartment

  • Sleeps 6

View all photos for Two Bedroom Apartment With Ocean View

In-room safe, individually decorated, individually furnished

Two Bedroom Apartment With Ocean View

  • Sleeps 6

View all photos for Room, 1 Bedroom

Room, 1 Bedroom

Room, 1 Bedroom

  • 82 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Bedrooms

Room, 2 Bedrooms

Room, 2 Bedrooms

  • 116 sq m
  • City view
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Beds

View all photos for Room, 2 Bedrooms (Ocean)

Room, 2 Bedrooms (Ocean)

Room, 2 Bedrooms (Ocean)

  • 116 sq m
  • Ocean view
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Beds

View all photos for Room, 3 Bedrooms

Room, 3 Bedrooms

Room, 3 Bedrooms

  • 166 sq m
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

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About the area

Gold Coast

Located in Gold Coast (Surfers Paradise), Mantra Crown Towers is within a 10-minute walk of Surfers Paradise Beach and Cavill Avenue. .This family-friendly aparthotel is 11.2 mi (18.1 km) from Warner Bros. Movie World and 2.6 mi (4.2 km) from The Star Gold Coast.
View more Aparthotels in Gold CoastOpens in a new window

What's nearby

  • Surfers Paradise Beach - 3 min walk - 0.3 km
  • Chevron Renaissance - 5 min walk - 0.5 km
  • Infinity Attraction - 7 min walk - 0.6 km
  • Cavill Avenue - 9 min walk - 0.8 km
  • Slingshot - 10 min walk - 0.9 km

Getting around

  • Cypress Avenue Station - 2 min walk
  • Helensvale Station - 19 min drive
  • Coolangatta Airport (OOL) - 36 min drive

Restaurants

  • ‪Castaway Coffee Bar - ‬4 min walk
  • ‪Nosh Pan Asian - ‬4 min walk
  • ‪Clock Hotel - ‬5 min walk
  • ‪Betty's Burgers & Concrete Co. - ‬6 min walk
  • ‪Chiangmai Thai Restaurant - ‬1 min walk

About this property

Mantra Crown Towers

Luxury aparthotel with a full-service spa and a fitness center
Mantra Crown Towers offers 74 air-conditioned accommodations with washers/dryers and safes. Rooms open to balconies. These individually decorated and furnished accommodations include dining tables. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Televisions come with cable channels. Housekeeping is offered weekly and in-room massages can be requested. Housekeeping is provided on a limited basis.

An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include facials, body scrubs, body treatments, and manicures and pedicures.
Make yourself at home in one of the 74 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and microwaves.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, an indoor pool, and a waterslide. This aparthotel also features complimentary wireless internet access, babysitting (surcharge), and an arcade/game room.
Enjoy a satisfying meal at Chiang Mai Thai serving guests of Mantra Crown Towers. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include limo/town car service, luggage storage, and a safe deposit box at the front desk. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Chiang Mai Thai - This restaurant specializes in Thai cuisine and serves dinner only.

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Body scrubs
  • Facials
  • Full-service spa
  • Hot tub
  • In-room massages
  • Indoor pool
  • Manicures/pedicures
  • Outdoor pool
  • Pool loungers
  • Sauna
  • Steam room
  • Waterslide

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site

Family friendly

  • Childcare (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Cot: AUD 10 per day
  • Playground

Restaurants on site

  • Chiang Mai Thai

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Tea bags/instant coffee

Dining

  • A bar/lounge
  • A restaurant
  • Dining table

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 40 per night

Bathroom

  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area

Entertainment

  • 31-inch TV with cable channels

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden

Laundry

  • Washer/dryer

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Smoke-free property

Services and conveniences

  • Housekeeping (weekly)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Arcade/game room
  • Children's club
  • Children's pool
  • Gym
  • Waterslide
  • Scuba diving nearby
  • Theme park nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 39 floors
  • 74 units
  • Built in 1997
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Nearby construction of 2 high-rise towers on Palm Avenue, which is the street in front of the property, may cause noise disturbance. Work is underway Monday–Saturday from 6:30 AM-6:30 PM. Work is scheduled for completion in December 2029

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 40.0 per night
Cribs (infant beds) are available for AUD 10.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: AUD 25 per person
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Crown Mantra
Crown Mantra Towers
Crown Towers Mantra
Mantra Crown
Mantra Crown Towers
Mantra Crown Towers Aparthotel
Mantra Crown Towers Aparthotel Surfers Paradise
Mantra Crown Towers Surfers Paradise
Mantra Towers
Crown Towers Hotel Surfers Paradise
Mantra Crown Towers Gold Coast/Surfers Paradise
Mantra Crown Towers Aparthotel
Mantra Crown Towers Surfers Paradise
Mantra Crown Towers Aparthotel Surfers Paradise

Reviews

Mantra Crown Towers Reviews

8.4

Very good

7.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 709 out of 1688 reviews
Rating 8 - Good. 631 out of 1688 reviews
Rating 6 - Okay. 204 out of 1688 reviews
Rating 4 - Poor. 107 out of 1688 reviews
Rating 2 - Terrible. 37 out of 1688 reviews

Reviews

10/10 Excellent

Vicki

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I recommend this property.Would definitely stay again.Stayed for 2 weeks.Had grandchildren for a weekend and the pool was so popular.Cafe at the pool has breakfast and food at reasonable prices.Thai restaurant attached to building has really nice food Thank to the awesome staff for looking after us.
Stayed 14 nights in Aug 2025

10/10 Excellent

Ruby

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff were amazing and so accomodating. The room was spacious and clean. Facilities were awesome, we will definitely be back!
Stayed 2 nights in Aug 2025

4/10 Poor

Louise

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

quentin

Stayed 7 nights in Aug 2025

10/10 Excellent

Martin

Liked: Cleanliness, room comfort

Great place

We were worried about the room condition after reading some of the reviews but found it to be perfect. A huge 1 bed apartment with 3 wonderful pools to choose from. Only downside was there was no bar or cafe (apparently someone is considering taking it over soon), but other than that would highly recommend - plenty of options close by.
Stayed 5 nights in Aug 2025

8/10 Good

Belinda

Liked: Property conditions & facilities
Disliked: Cleanliness
I arrived at the hotel a few hours prior to check-in and was assisted by a nice young man, who helped me with my baggage storage, however when I returned a couple of hours later a young woman served me, I found her offhand and rather rude. When I entered my room I was very pleased with the atmosphere, with the sun streaming in and the layout of the place, however on closer inspection the room had not been cleaned properly as there were crumbs all over the floor, the dining table and the chairs, and hairs on the towel and in the bathroom sink. I did enjoy the proximity to everything and would happily stay there again, hopefully the young woman may have changed her negative attitude by then, as the young man and another young woman were lovely and the initial female receptionist let these two down. I would also hope that the room would be cleaner next time.
crumbs on the dining table - there were more examples as there were more crumbs
dirt on the carpet - I took more photos of the crumbs on the carpet but have not included them
dirt on the carpet - I also took a photo of the staple I found on the carpet
Stayed 3 nights in Jul 2025

10/10 Excellent

bronwyn theresa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location and staff were very helpful
Stayed 4 nights in Jul 2025

10/10 Excellent

Graham L

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent apartment facilities with friendly cheerful staff. The on site restaurant was well worth four trips including one take away. Located mere metres from the Cypress Avenue light rail station. Some of the facilities amenities appeared to be closed for renovations or merely it was off peak season. All in all a very enjoyable stay at a good price.
Stayed 14 nights in Jul 2025

2/10 Terrible

Nick

Disliked: Cleanliness, property conditions & facilities
When i got there they didnt have my reservation so i never stayed and had to go to another hotel, how can i request refund
Stayed 3 nights in Jul 2025

6/10 Okay

Myles, Brunswick

Travelled with family
Disliked: Cleanliness
Great location. Great views. Property had good amenities. Friendly staff. BUT Quite dated decor. Dirty and unclean to common areas and rooms. Moth-bitten curtains in our rooms. Dusty carpets. Room-service barely weekly. Kids pool and pool slides shut for maintenance (main reason for us booking this particular hotel). No wifi throughout our near 2 weeks at the hotel. Repeated need for trades-people to access to our room for maintenance purposes. Not offered any compensation for any of these issues either. Wouldnt return.
Stayed 11 nights in Jul 2025

8/10 Good

Elizabeth

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 6 nights in Jul 2025

6/10 Okay

Wendy

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Room size, affordability and location are great. It’s a shame the room looked nothing like the photos. It was very dated, torn and dirty carpets, stained couches, walls full of marks, basins in bathroom delaminated… the list could go on. In desperate need of a refurb. Disappointing compared to pictures. Very false advertising. Although staff did show us another room which was an improvement, there is ongoing construction around the building.
Stayed 7 nights in Jul 2025

6/10 Okay

Lisa

Stayed 7 nights in Jul 2025

8/10 Good

Philip

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

XIANGMING

Liked: Cleanliness, property conditions & facilities
very good
Stayed 3 nights in Jun 2025

4/10 Poor

Leigh

Travelled with family
Liked: Cleanliness
Disliked: Room comfort

Below Average

Dining chairs in the room were flimsy and felt like they were falling apart. Door knobs on cupboards were loose. Kitchen floor was full of chips. Indoor pool was ‘heated’ but not overly warm. Reception didn’t seem too interested in hearing our feedback on the state of our room after asking us, ‘How was your stay?’ Downstairs Thai restaurant was the star feature of this hotel. For the price of rooms at this hotel, look elsewhere.
Stayed 8 nights in Jul 2025

4/10 Poor

Matilda

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Dated, dirty, smelly and needs maintenance. Tumble dryer not working. Couldn't use pan to cook. Bad smell around the lift area
Unusable pan
Dirty
Curtains
Stayed 5 nights in Jul 2025

8/10 Good

Thomas

Stayed 6 nights in Jun 2025

6/10 Okay

Moira

Disliked: Cleanliness, property conditions & facilities
Great location but the 2 three bedroom apartments our family had were very much in need of a refit. The taps need replacing, constantly dripping, bathrooms need updating. Needs a good clean Given the poor quality it was very expensive.
Stayed 7 nights in Jun 2025

4/10 Poor

Colleen

Stayed 3 nights in Jun 2025

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The wifi was shocking it barley worked but otherwise it was a fine place to stay
Stayed 6 nights in Jun 2025

6/10 Okay

Kate Rebecca

Travelled with partner
Disliked: Cleanliness, amenities
Room was mouldy and dust everywhere, the people below were continually Smoking so couldn’t leave doors open. The spa was shut down and there were no toilets available to use at the pool. Our Foxtel went down on a Friday and we left on a Tuesday and still wasn’t fixed. Staff were friendly and place was continent but not worth the price paid.
Stayed 7 nights in Jun 2025

10/10 Excellent

Aditi

Liked: Cleanliness, property conditions & facilities
Its an amazing property and the apartment is so well maintained. There is towel and all the shampoo and body balm in an organized way. The kitchen is well maintained with all the utensils. Amazing view and walkable distance to commute. Will definitely visit again.
Stayed 5 nights in Jun 2025

10/10 Excellent

Leonor

Liked: Cleanliness, room comfort
Great location, close to G: rail station. Covered pool and spa and kids slide and pool plus outdoor spa are enjoyable facilities.
Stayed 3 nights in Jun 2025

8/10 Good

Stanley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location, property looks abit aged but overall well maintained
Stayed 4 nights in Jun 2025