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Mantra Sun City

4.5 star property

Photo gallery for Mantra Sun City

Indoor pool, 2 outdoor pools
Mini-fridge, coffee/tea maker, electric kettle
Balcony
Flat-screen TV
View from room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Breakfast available
  • Bar
  • Parking available
  • Gym

Explore the area

Map
Ocean Avenue, Surfers Paradise, QLD, 4217
  • Surfers Paradise Beach
    ‪6 min walk‬
  • Cavill Avenue
    ‪12 min walk‬
  • Slingshot
    ‪14 min walk‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪36 min drive‬

Room options

View all photos for 2 Bedroom Ocean

Flat-screen TV

2 Bedroom Ocean

  • Ocean view
  • 133 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for 2 Bedroom Apartment

Flat-screen TV

2 Bedroom Apartment

  • 133 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for 3 Bedroom Ocean

Flat-screen TV

3 Bedroom Ocean

  • Ocean view
  • 204 sq m
  • Sleeps 7
  • 2 King Beds

View all photos for Hotel

In-room safe, iron/ironing board, WiFi, bed sheets

Hotel

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Ocean

Mini-fridge, coffee/tea maker, electric kettle

1 Bedroom Ocean

  • Ocean view
  • 89 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Bedroom Apartment

Flat-screen TV

1 Bedroom Apartment

  • 89 sq m
  • Sleeps 3
  • 1 King Bed

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Mantra Crown Towers

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  • Kitchen
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4.2 out of 5, Very good, (1620)
The price is NZ$435
for 1 room
includes taxes & fees
13 May - 14 May
Mantra Crown Towers

About the area

Gold Coast

A stay at Mantra Sun City places you in the heart of Gold Coast, within a 15-minute walk of Cavill Avenue and Surfers Paradise Beach. .This family-friendly hotel is 0.7 mi (1.1 km) from Slingshot and 2.8 mi (4.5 km) from The Star Gold Coast.

What's nearby

  • Surfers Paradise Beach - 6 min walk - 0.5 km
  • Chevron Renaissance - 8 min walk - 0.8 km
  • Cavill Avenue - 12 min walk - 1.0 km
  • Slingshot - 14 min walk - 1.2 km
  • SkyPoint Observation Deck - 20 min walk - 1.7 km

Getting around

  • Cypress Avenue Station - 6 min walk
  • Helensvale Station - 20 min drive
  • Coolangatta Airport (OOL) - 36 min drive

Restaurants

  • ‪Clock Hotel - ‬9 min walk
  • ‪Chiangmai Thai Restaurant Surfers Paradise - ‬6 min walk
  • ‪Nosh Pan Asian - ‬8 min walk
  • ‪Castaway Coffee Bar - ‬6 min walk
  • ‪Priya's Indian Restaurant - ‬9 min walk

About this property

Mantra Sun City

Luxury hotel with 2 outdoor pools and 2 hot tubs
Mantra Sun City offers 102 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Housekeeping is provided weekly.

2 outdoor swimming pools and 2 hot tubs are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include outdoor tennis courts, a waterslide, a sauna, and a fitness center.
Make yourself at home in one of the 102 air-conditioned rooms featuring flat-screen televisions. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided weekly.
Dip into one of the 2 outdoor swimming pools or 2 hot tubs and enjoy other recreational amenities, which include outdoor tennis courts. Additional amenities at this hotel include wireless internet access (surcharge), concierge services, and an arcade/game room.
You can enjoy a meal at Koastal Kitchen serving the guests of Mantra Sun City, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7 AM to 9:30 AM for a fee.
Featured amenities include limo/town car service, express check-out, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
Koastal Kitchen - This restaurant serves breakfast only.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 15 per day)
  • Available in some public areas: WiFi (AUD 15 per day)

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Parking on site (AUD 20 per night)

Food and drink

  • Daily continental breakfast available 7 AM to 9:30 AM for a fee: AUD 25 to 25 for adults and AUD 15 to 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Koastal Kitchen

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Children's pool
  • Gym
  • Indoor pool
  • Library
  • Sauna
  • Steam room
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Waterslide

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Tour and ticket assistance

Business services

  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Air conditioning
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
This property offers boxed breakfast-to-go on Monday and Tuesday.

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 40.0 per night
Cribs (infant beds) are available for AUD 10.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately AUD 25 to 25 for adults, and AUD 15 to 15 for children
  • Fee for in-room wireless internet: AUD 15 per day (rates may vary)
  • Fee for wireless internet in public areas: AUD 15 per day (rates may vary)
  • Airport shuttle fee: AUD 41 per person (roundtrip)
  • Self parking fee: AUD 20 per night
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

City Mantra
Mantra City
Mantra Sun
Mantra Sun City
Mantra Sun City Hotel
Mantra Sun City Hotel Surfers Paradise
Mantra Sun City Surfers Paradise
Sun City Mantra
Sun Mantra
Mantra Sun City Gold Coast/Surfers Paradise
Mantra Sun City Hotel
Mantra Sun City Surfers Paradise
Mantra Sun City Hotel Surfers Paradise

Mantra Sun City Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 369 out of 1000 reviews
Rating 8 - Good. 364 out of 1000 reviews
Rating 6 - Okay. 150 out of 1000 reviews
Rating 4 - Poor. 71 out of 1000 reviews
Rating 2 - Terrible. 46 out of 1000 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Alixandra

Liked: Staff & service
The hotel facilities are great but the room was very old (but clean) and there is a terrible smell in the halls, worse at different times but always present. Bed was comfortable. Cleaners did a great job to room but a clean is only done at half way through your stay and only if you have a longer stay or there’s no clean. No daily room clean had the room feeling a little dirty to live in with sand, old sheets and towels etc but I must have missed that detail when booking. Parking was very easy and the location is good if you don’t want to be in the main area but only a short walk away. The beach is close by. The tram is outside the hotel gate which is great and theres a convenience store only a small walk away.
Stayed 10 nights in Jan 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 6 nights in Jan 2025

4/10 Poor

Shona

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Kitchen needs serious cleaning and perhaps new appliances and cupboards - spotted 2 cockroaches Cupboards have bad odours Bathroom tile looks like third world country’s tile All rooms needs new furnitures I think the owner needs to be considerate when supplying laundry powder and dish washer powder - amount provided will barely take you through 1 wash so please buy your own dishwasher tablets and laundry powder and take some hand towels as they only provide 1. Also forget about using the dish drying rack as it has moulds all over. Lounge and cushions needs serious washing/refreshing as they look sad and stinks.
Stayed 5 nights in Jan 2025

10/10 Excellent

mel

Liked: Cleanliness, staff & service, property conditions & facilities
The property isn’t new but it is very clean and comfortable. The location is fantastic with an easy stroll to the center of surfers and 2 min to the beach, and the tram station right outside. We loved the pool and our 1 bedroom apartment was very spacious and came with washer/dryer. I would stay there again and recommend to others.
Stayed 7 nights in Jan 2025

8/10 Good

Maroun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best pool in Gold Coast
Stayed 5 nights in Jan 2025

8/10 Good

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the room and view was magnificent. Upsetting to be charged per day for parking when I booked and it was noted as included. Disappointing that no room cleaning and was not able to get clean towels told by receptionist to wash myself as I had machine in appartment which I found rude. My husband was chased and growled at by a residents dog that was off leash in the car park and lift very concerning with young children around.
Stayed 9 nights in Dec 2024

10/10 Excellent

Joan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Charlee

Travelled with group
Liked: Cleanliness
The kitchen didn’t have much it it but was very nice and big, needed more dishsoap or dishwasher pods. Fridge leaked water a little and the lights were very dim and yellow in the bathrooms but other than that was a great place to stay. Would come back
Stayed 2 nights in Dec 2024

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Nov 2024

4/10 Poor

Jacqui

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Third year that we have holidayed here and each year has been worse. The amenities and accomodation is in poor condition. The high rise building construction next door is extremely noisey from dawn to dusk. The rooms are old, the fridge was tiny and all of the plastic door shelves were missing. Everything outside is rusted. The little interaction with the front of house staff was us standing at the desk with no acknowledgment and then literally 5 words spoken to us. I wouldn’t bother coming back here. The money isn’t worth it.
Stayed 3 nights in Dec 2024

8/10 Good

Eva

Travelled with group
Liked: Cleanliness, amenities
If your looking for hotel for a few nights up in the goldcoast this is a good option. You really cant complain much when its right across from the trams and only around 15 minute walk from the main beach and main shopping area. Only thing is the bathrooms are a little outdated and the shower was cold most of the time but apart from that it was pretty good and functal. They do let you use the hotel facilities like pools ect if you arrive before your check in time and have lugage room where you can put your luguage whilst you wate for ur check in time. Overall enjoyed my stay and would probably come here again. Thankyou Mantra!!
Stayed 2 nights in Dec 2024

6/10 Okay

elizabeth

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The room was extremely dusty. The floors were also dirty.
Stayed 6 nights in Nov 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Nov 2024

8/10 Good

Li Hua

Liked: Cleanliness, staff & service, amenities
location wise not perfect, but workable. room is spacious although deco and facilities look tired.
Stayed 1 night in Nov 2024

6/10 Okay

Debra

Insufficient parking. Charging for parking. Apartment needs refreshing in 2 & 3 bedrooms.
Stayed 3 nights in Nov 2024

6/10 Okay

KA HO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Mathew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Jodie-Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always accomodation was great, staff are friendly, pools and spa are fantastic for a relaxing day and tram at door, bus on corner and walking distance to caville, one block from beach and still has nice views. This is our ‘holiday home’ always stay here for all our visits to GC and never been disappointed! Thanks team ❤️
Stayed 5 nights in Oct 2024

10/10 Excellent

Dylan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is right next to the main tram track to go through Surfers to Broadbeach, massively convenient. Amenities were nice and staff were friendly
Stayed 5 nights in Oct 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A spacious unit with good amenities in walking distance to the beach, tram and Gold Coast Supercars 500
Stayed 2 nights in Oct 2024

10/10 Excellent

Terence

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was everything that we thought it would be. Great for the kids and close to everything we needed with the light rail out the front!
Stayed 6 nights in Oct 2024

8/10 Good

Cherie

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Michael

Stayed 2 nights in Oct 2024

2/10 Terrible

Angela

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again

The staff were not nice at all the room was not clean the breakfast wasn’t the best I have stayed here lots of times and never been this bad still waiting for response for breakfast refund I didn’t get
Stayed 2 nights in Oct 2024

10/10 Excellent

Truong

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good facility
Stayed 1 night in Oct 2024