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The Star Grand at The Star Gold Coast

5.0 star property

Photo gallery for The Star Grand at The Star Gold Coast

Outdoor pool, open 6 AM to 9 PM, pool umbrellas, pool loungers
Terrace/patio
8 restaurants, breakfast, lunch, dinner served; Italian cuisine
Club Suite
Exterior detail

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Parking available

Explore the area

View map
8 Casino Drive, Broadbeach, QLD, 4218
  • The Star Gold Coast
    ‪2 min walk‬
  • Pacific Fair Shopping Centre
    ‪3 min walk‬
  • Cavill Avenue
    ‪5 min drive‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪21 min drive‬

Room options

View all photos for Superior Deluxe Twin Room

Superior Deluxe Twin Room

Superior Deluxe Twin Room

8.6 out of 10
Excellent
(110 reviews)
  • 32 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Deluxe King Room

Superior Deluxe King Room

Superior Deluxe King Room

8.8 out of 10
Excellent
(99 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite

Club Suite

Club Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 81 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Corner Balcony Deluxe Twin Room

Corner Balcony Deluxe Twin Room | View from room

Corner Balcony Deluxe Twin Room

  • 32 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive King Room

Executive King Room

Executive King Room

9.0 out of 10
Wonderful
(12 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Corner Balcony Deluxe King Room

Corner Balcony Deluxe King Room | View from room

Corner Balcony Deluxe King Room

8.4 out of 10
Very good
(16 reviews)
  • 32 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for King Terrace Suite

King Terrace Suite

King Terrace Suite

10.0 out of 10
Exceptional
(1 review)
  • 80 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

9.0 out of 10
Wonderful
(8 reviews)
  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Ocean Terrace Suite

Ocean Terrace Suite

Ocean Terrace Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 113 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Gold Coast

Located in Gold Coast (Broadbeach), The Star Grand at The Star Gold Coast is within a 5-minute drive of Pacific Fair Shopping Centre and Slingshot. .This luxury hotel is 2.2 mi (3.5 km) from Surfers Paradise Beach and 2.3 mi (3.7 km) from Cavill Avenue.

What's nearby

  • The Star Gold Coast - 2 min walk - 0.2 km
  • Pacific Fair Shopping Centre - 3 min walk - 0.3 km
  • Gold Coast Convention and Exhibition Centre - 7 min walk - 0.6 km
  • Surfers Paradise Beach - 5 min drive - 3.5 km
  • Cavill Avenue - 5 min drive - 4.2 km

Getting around

  • Broadbeach South Light Rail Station - 8 min walk
  • Varsity Lakes Station - 19 min drive
  • Coolangatta Airport (OOL) - 33 min drive

Restaurants

  • ‪Betty's Burgers & Concrete Co. - ‬9 min walk
  • ‪Hideaway Kitchen & Bar - ‬8 min walk
  • ‪Yum Cha Cuisine - ‬9 min walk
  • ‪Atrium Bar - ‬7 min walk
  • ‪Garden Kitchen & Bar - ‬1 min walk

About this property

The Star Grand at The Star Gold Coast

Luxury hotel with 8 restaurants connected to the convention center in Gold Coast
The Star Grand at The Star Gold Coast offers 592 accommodations with espresso makers and safes. Pillowtop beds feature premium bedding. A pillow menu is available. 65-inch LCD televisions come with premium satellite channels and pay movies.

Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. This Gold Coast hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

2 hot tubs are on site along with an outdoor pool. Other recreational amenities include a fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 592 guestrooms featuring espresso makers and LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers.
Dip into one of the 2 hot tubs or enjoy other recreational amenities, which include a fitness center. This hotel also features complimentary wireless internet access, concierge services, and shopping on site.
Enjoy Italian cuisine at Cucina Vivo, one of the hotel's 8 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 6 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Gold Coast? This hotel has 17513 square feet (1627 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Cucina Vivo - Overlooking the pool, this restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.
Kiyomi - Overlooking the pool, this fine-dining restaurant specializes in Korean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Garden Kitchen & Bar - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Nineteen at The Star - Overlooking the ocean, this fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Imperial at The Star - Overlooking the garden, this restaurant specializes in Chinese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Parking on site (AUD 20 per night)
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 39.90 for adults and AUD 19.90 for children
  • 6 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cucina Vivo
  • Garden Kitchen & Bar
  • Imperial at The Star
  • Kiyomi
  • Nineteen at The Star

Things to do

  • 2 hot tubs
  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre (17,513 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 21 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 65-inch LCD TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 1.85 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 50.0 per day

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 39.90 for adults and AUD 19.90 for children
  • Self parking fee: AUD 20 per night
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 1.85 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6 AM to 9 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 16 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Gold Coast Jupiters
Gold Coast Jupiters Hotel
Jupiters Casino Gold Coast
Jupiters Casino Gold Coast Broadbeach
Jupiters Casino Hotel Gold Coast
Jupiters Gold Coast
Jupiters Hotel
Jupiters Hotel & Casino Gold Coast
Jupiters Hotel & Casino Gold Coast Broadbeach
Jupiters Hotel Gold Coast
Broadbeach Conrad
Conrad Broadbeach
Conrad Hotel Jupiters
Jupiters Hotel Casino Gold Coast Broadbeach
Jupiters Hotel And Casino Gold Coast
Star Gold Coast Broadbeach
Star Grand Star Gold Coast Broadbeach
The Star Grand at The Star Gold Coast Hotel
The Star Grand at The Star Gold Coast Broadbeach
The Star Grand at The Star Gold Coast Hotel Broadbeach

The Star Grand at The Star Gold Coast Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 559 out of 1010 reviews
Rating 8 - Good. 230 out of 1010 reviews
Rating 6 - Okay. 123 out of 1010 reviews
Rating 4 - Poor. 64 out of 1010 reviews
Rating 2 - Terrible. 34 out of 1010 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness
All fine
Stayed 2 nights in Aug 2025

6/10 Okay

Sarah

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The service was lovely, bed comfortable. Room decor was professional, room service food was convenient and nice. Didn't like the mould everywhere: blinds, pictures on walls, surrounding full wall window, on sills, curtains and on near by furniture. Mould is very hazardous and disgusting, was disguised with smell of bleach on entry. Formal complaint was made and will further escalate it if needed.
Stayed 1 night in Aug 2025

10/10 Excellent

Sylvia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay . Easy and convenient. We recommend The Star Gold Coast
Stayed 5 nights in Jun 2025

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Had a wonderful time. Cant wait to come back.
Stayed 3 nights in Jun 2025

10/10 Excellent

Rob

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Surprised with an upgrade to a beautiful suite for a - week stay.
Stayed 7 nights in Jun 2025

6/10 Okay

Garreth

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great hotel very clean with lots to offer. Close to the shopping centre and restaurants if you don’t mind walking. Only down fall is the pool was supposed to be heated to 28 degrees and it was freezing cold and we couldn’t use it. A real let down and false advertising given it was the reason I booked the hotel. Apart from that a very enjoyable stay.
Stayed 3 nights in Jun 2025

6/10 Okay

Sarah

Stayed 1 night in May 2025

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing, wonderful room, beds were awesome, brilliant facilities… we were totally spoiled … definitely coming again
Stayed 1 night in Jun 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

todd

Disliked: Staff & service, property conditions & facilities
Terrible buffet breakfast , very poor selection of food
Stayed 2 nights in Jun 2025

10/10 Excellent

Fre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pc12

Good location great modern hotel. Lots of dinning options within walking distance
Stayed 1 night in Feb 2025

6/10 Okay

Charmayne

Stayed 2 nights in May 2025

4/10 Poor

David

Disliked: Staff & service
Very poor service over 30 wait time to check in insufficit staff at dinner not once was our table cleared long waiting times for basic service 20 minute wait for a omelette coffee machine not working will not be back
Stayed 1 night in May 2025

2/10 Terrible

David

Stayed 3 nights in May 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and great breakfast
Stayed 2 nights in May 2025

10/10 Excellent

Casey

Disliked: Staff & service
Stayed 3 nights in May 2025

6/10 Okay

David

Stayed 2 nights in May 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Fiona

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Star Gold Coast is a must stay when you are on the Goldie. We were treated like kings. Thankyou Star.
Stayed 2 nights in May 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to everything small bathroom but lovely accommodation
Stayed 5 nights in May 2025

8/10 Good

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
I have stayed at the star many times. I have found that the services in the buffet restaurant has fallen. I was also disappointed that the pool area was closed
Stayed 4 nights in May 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lucas at reception was great
Stayed 1 night in May 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff , Lucas was great
Stayed 6 nights in May 2025

8/10 Good

Phill

Liked: Cleanliness, property conditions & facilities, room comfort
Generally good. Comfortable. Room not serviced daily.
Stayed 2 nights in May 2025