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Jacy'z Hotel & Resort

5.0 star property

Photo gallery for Jacy'z Hotel & Resort

2 indoor pools, seasonal outdoor pool, pool loungers
Exterior
2 indoor pools, seasonal outdoor pool, pool loungers
Property amenity
3 restaurants, breakfast, lunch, dinner served; French cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Drakegatan 10, Gothenburg, Västra Götaland, 412 50
  • Place, Nya Ullevi Stadium
    ‪6 min walk‬
  • Place, Scandinavium
    ‪10 min walk‬
  • Place, Liseberg Amusement Park
    ‪14 min walk‬
  • Airport, Gothenburg (GOT-Landvetter)
    ‪20 min drive‬

Room options

View all photos for Dark at Jacyz No windows

Dark at Jacyz No windows

Dark at Jacyz No windows

8.8 out of 10
Excellent
(53 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Small at Jacyz

Small at Jacyz

Small at Jacyz

9.2 out of 10
Wonderful
(124 reviews)
  • City view
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Medium at Jacyz

Medium at Jacyz

Medium at Jacyz

9.4 out of 10
Exceptional
(80 reviews)
  • City view
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Large at Jacyz

Large at Jacyz

Large at Jacyz

9.4 out of 10
Exceptional
(27 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Dark at JQ No windows

Dark at JQ No windows

Dark at JQ No windows

8.6 out of 10
Excellent
(4 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Large at JQ

Large at JQ

Large at JQ

9.4 out of 10
Exceptional
(16 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Medium at JQ

Medium at JQ

Medium at JQ

9.4 out of 10
Exceptional
(61 reviews)
  • City view
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Small at JQ

Small at JQ

Small at JQ

9.0 out of 10
Wonderful
(4 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Gothenburg

A stay at Jacy'z Hotel & Resort places you in the heart of Gothenburg, within a 15-minute walk of Nya Ullevi Stadium and Liseberg Amusement Park. .This luxury hotel is 0.6 mi (0.9 km) from Valhalla Swimming Hall and 0.6 mi (1 km) from Swedish Exhibition and Congress Centre.

What's nearby

  • Nya Ullevi Stadium - 6 min walk - 0.5 km
  • Scandinavium - 10 min walk - 0.9 km
  • Gamla Ullevi Stadium - 10 min walk - 0.9 km
  • Swedish Exhibition and Congress Centre - 11 min walk - 0.9 km
  • Liseberg Amusement Park - 14 min walk - 1.2 km

Getting around

  • Ullevi Södra Tram Stop - 8 min walk
  • Liseberg Station - 11 min walk
  • Landvetter Airport (GOT) - 22 min drive

Restaurants

  • ‪Archie's på Jacy'z - ‬1 min walk
  • ‪Danilo Restaurang Bar & Café - ‬10 min walk
  • ‪Pachanga Pool Club - ‬2 min walk
  • ‪Evolushi - ‬9 min walk
  • ‪Gogogaga - ‬1 min walk

About this property

Jacy'z Hotel & Resort

Luxury hotel with 3 restaurants, 7-minute walk to Nya Ullevi Stadium
Jacy'z Hotel & Resort offers 233 accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

2 indoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 233 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include safes and blackout drapes/curtains, and housekeeping is provided daily.
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, which include 2 indoor pools and a 24-hour health club. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy French cuisine at Archie's, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 4 bars/lounges. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Gothenburg? This hotel has 1658 square feet (154 square meters) of space consisting of a conference center and 18 meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.
Archie's - This restaurant specializes in French cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required.
GOGOGAGA - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Gaby's - This restaurant specializes in Scandinavian cuisine and serves lunch only. Guests can enjoy drinks at the bar. Open select days.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (SEK 350 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • 3 restaurants
  • 4 bars/lounges
  • Coffee and tea in common areas

Restaurants on site

  • Archie's
  • Gaby's
  • GOGOGAGA

Things to do

  • 2 indoor pools
  • 24-hour health club
  • Billiards/pool table
  • Full-service spa
  • Seasonal outdoor pool
  • Table tennis

Family friendly

  • 2 indoor pools
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 18 meeting rooms
  • 24-hour business centre
  • Conference centre (1,658 square foot of space)
  • Coworking space

Outdoors

  • Pool loungers

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Minibar

More

  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests with 'Spa Access' rate plans receive access to the spa area and pool from 3:15 PM to 5:15 PM. Facilities fees apply to all other guests to access the pool and spa area.
It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of SEK 300 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Covered self parking fee: SEK 350 per day (in/out privileges)
  • Pet fee: SEK 300 per accommodation, per stay
  • Service animals are exempt from fees
  • Facilities fee: SEK 195 per person and includes use of: spa; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The seasonal pool will be open from July 02 to August 05
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Jacy'z Hotel Resort
Jacy'z Hotel & Resort Hotel
Jacy'z Hotel & Resort Gothenburg
Jacy'z Hotel & Resort Hotel Gothenburg

Jacy'z Hotel & Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1700 out of 2308 reviews
Rating 8 - Good. 398 out of 2308 reviews
Rating 6 - Okay. 115 out of 2308 reviews
Rating 4 - Poor. 43 out of 2308 reviews
Rating 2 - Terrible. 52 out of 2308 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Ragnar

Stayed 1 night in Oct 2025

10/10 Excellent

oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Edna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Jun 2025

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were spotless, and the bed was incredibly comfortable and spacious. The spa was wonderfully relaxing and enjoyable — I only wish they offered treatments as well. The staff were exceptionally helpful and polite, making the stay even more pleasant. Overall, I absolutely loved my time here!
Stayed 1 night in Oct 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Defo stay again!

Everything was amazing. So many bars and restaurants in one place. Indoor and outdoor pools. Relaxation areas.
Stayed 2 nights in Sep 2025

10/10 Excellent

larsen Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly staff, nice clean conditions, will stay again for sure
Stayed 1 night in Sep 2025

10/10 Excellent

Stephen

Stayed 1 night in Jul 2025

10/10 Excellent

Samir, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels in Gothenburg. Truly an amazing place with a great roof top spa, outdoor pool. The lobby is always a buzz with people and great service from the staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Kalle salvador

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

The hotel is beautiful and so was the spa
Stayed 2 nights in Jun 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous stay

A great stay. A very fresh contemporary hotel with great atmosphere and great service.
Stayed 2 nights in Jul 2025

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and unique ambiance, wonderful amenities, excellent breakfast and great location. Would highly recommend.
Stayed 2 nights in Jul 2025

10/10 Excellent

oluwadolapo

Stayed 2 nights in Jul 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trendy cool hotel

Jacy’s is the cool place to stay and hang out. Very young and trendy vibe. Pool area outside very popular with the locals and residents. Didn’t have time to try the spa sadly as there were time slots and ours didn’t fit with our plans. Reception was slow! Only 2 people on the desks and lots checking in and locals paying to use the outdoor pool. More staff required at busy times. Parking in underground lot next door. Pay asap through the app as they are quick to give you a ticket. The app doesn’t recognise UK number plates, so we struggled and ended up with a parking ticket. The hotel were not helpful to assist with this as they are not associated with the parking apps. Rooms are small, but have a very comfortable bed. Great cocktails served downstairs. Included breakfast was excellent, lots of choice (including chilli con carne?!) The restaurant upstairs is excellent, we had a lovely meal with attentive service and a great view. Overall a good stay and would visit again if coming to Gothenburg.
Stayed 1 night in Jun 2025

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had a great stay. Beautiful hotel, easy check in and loved the spa experience. Room was very quiet and clean. Highly recommend.
Stayed 1 night in Jul 2025

10/10 Excellent

Phil

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, had a great stay, it is a bit of a walk to the centre of town, about 25 mins, but otherwise excellent, the breakfast spread is probably the best I’ve seen anywhere and I’ve travelled a lot. Overall excellent.
Stayed 1 night in Jun 2025

10/10 Excellent

Faith Nosizi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place recommend everyone to go
Stayed 2 nights in Jun 2025

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service 5 star service. Highly recommend. I would come back no hesitation. ⭐️
Stayed 1 night in Jun 2025

10/10 Excellent

Chinaza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Olubunmi

Stayed 1 night in May 2025

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fantastic stay here at Jacy'z and it was my second visit. On this visit it was quite quiet, which I enjoyed, particularly as I had a chance to participate in all the amenities in a calmer atmosphere. Friendly and hard-working staff.
Stayed 1 night in May 2025

10/10 Excellent

Cassandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay!
Stayed 1 night in Mar 2025

10/10 Excellent

Danielle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jacy'z loves up tk the hype and more!

What can I say.. This hotel certainly lives up to the Hype this drew me to book Jacy'z. Booked an overnight stay with use of spa. Decor is out of this world, facilities, great music in general areas. Staff are helpful and friendly. Highly recommend!
Stayed 1 night in Apr 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Cherelle

Stayed 2 nights in Apr 2025