10/10 Excellent
Franer
Travelled with family
6 Aug 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Franer
Stayed 2 nights in Aug 2025
Residencial Pousada do Serrano
3.0 star property
Photo gallery for Residencial Pousada do Serrano
Reviews
1010 out of 10
Exceptional
Popular amenities
- Pool
- 24/7 front desk
- Breakfast available
- Parking included
- Free WiFi
Explore the area
R. Ângelo Bisol, 300, Gramado, RS, 95670-000
- Gramado Central Avenue1 min walk
- Gramado Covered Street6 min walk
- Mini Mundo6 min walk
- Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)77 min drive
Room options
View all photos for Comfort Apartment, Valley View
Comfort Apartment, Valley View
- 2 bedrooms
- Valley view
- Sleeps 4
- 1 Queen Bed and 1 Large Twin Bunk Bed
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About the area
Gramado
With a stay at Residencial Pousada do Serrano in Gramado (Gramado Centro), you'll be within a 10-minute walk of Gramado Covered Street and Rua Torta. .This pousada is 0.1 mi (0.2 km) from Casa do Colono Market and 0.2 mi (0.4 km) from Gramado Central Avenue.
What's nearby
- Rua Torta - 1 min walk - 0.0 km
- Gramado Central Avenue - 1 min walk - 0.2 km
- Gramado Covered Street - 6 min walk - 0.5 km
- Mini Mundo - 6 min walk - 0.5 km
- Black Lake Park - 17 min walk - 1.5 km
Getting around
- Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 85 min drive
Restaurants
- Hard Rock Cafe Gramado - 3 min walk
- Cantina Pastasciutta - 3 min walk
- Garda Restaurante - 4 min walk
- Le Spot - 3 min walk
- Forneria di Como - 4 min walk
About this property
Residencial Pousada do Serrano
Pousada with free parking, a short walk to Gramado Covered Street
Residencial Pousada do Serrano offers 25 accommodations with blackout drapes/curtains. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include printers and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and irons/ironing boards can be requested.
Recreational amenities at the pousada include an indoor pool.
Make yourself at home in one of the 25 guestrooms featuring microwaves. Complimentary wireless internet access is available to keep you connected. Conveniences include blackout drapes/curtains and printers, as well as phones with free local calls.
Enjoy recreation amenities such as an indoor pool or take in the view from a garden. Additional amenities at this pousada include complimentary wireless internet access, a picnic area, and charcoal grills.
Continental breakfasts are available daily from 8:00 AM to 11:30 AM for a fee.
Free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:30 AM.
Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
- Available in some public areas: Free WiFi
Parking and transport
- Free covered self parking on site
- Free covered extended parking on site
Food and drink
- Daily continental breakfast available 8:00 AM to 11:30 AM for a fee: BRL 75 for adults and BRL 60 for children
Things to do
- Indoor pool
Family friendly
- In-room microwave
- Indoor pool
- Mini-fridge
- Soundproofed rooms
Conveniences
- 24-hour front desk
- Guidebooks
Guest services
- Housekeeping (on request)
Outdoors
- Barbecue grill
- Firepit
- Garden
- Outdoor entertainment area
- Outdoor furniture
- Picnic area
Accessibility
- No lift
Room amenities
Bedroom
- Blackout drapes
Food and drink
- Cookware, dishware, and utensils
- Hob
- Microwave
- Mini-fridge
- Restaurant dining guides
More
- Free local calls
- Heating
- Iron/ironing board on request
- Phone
- Printer
- Soundproofed rooms
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: 3:30 PM
Late check-in subject to availability
Minimum check-in age: 18
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A damage deposit of BRL 1000 will be collected before check-in.
- Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.
We have included all charges provided to us by the property.
Optional extras
- Fee for continental breakfast: approximately BRL 75 for adults and BRL 60 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
We should mention
This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 9:00 AM to 10:00 PM
Reviews
Residencial Pousada do Serrano Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
10/10
Cleanliness
10/10
Staff & service
10/10
Property conditions & facilities
10/10
Eco-friendliness
Rating 10 - Excellent. 1 out of 1 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 1 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 1 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 1 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 1 reviews
2 - Terrible
0