Compare Ski Hotels in Gran Canaria

excellent hotel

Another amazing stay. Never been let down by this hotel, immaculately kept. Great for a relaxing break. Got upgraded at check it and loved our room with living room and sea view. Hotel was very busy but was still enough seating indoors and outdoors. Only criticism to note on this occasion was changes to breakfast. Felt there was less options than previous stays and a lot of staff training. Coffee in coffee pots were cold. A lot of staff in training and some not well guided. Will definitely return and highly recommend for great holiday

I was very disappointed with this property. It does not feel like a hotel at all, and unfortunately I cannot recommend it. The main issue is the staff. In particular, the evening service staff were quite unpleasant. There was one lady, with dark red hair and glasses, who was especially rude and unprofessional. Overall, I did not find the staff friendly or welcoming, which really affected our experience. The only positive mention goes to Alexandra at reception, who was absolutely lovely and very helpful — I truly recommend her. However, apart from that, the rest of the staff left a lot to be desired. For this reason, I do not recommend this place at all.

Nice and clean room, no chair to work on desk

Very nice hotel for its price.

He estado dos veces seguidas en este hotel con una semana de diferencia y se confirma las deficiencias, solo pasa el servicio de habitaciones si se exige en recepción, no reponen el gel de ducha a menos que lo reclames varias veces, y el hotel peca de tener pocos servicios en general