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Quality Inn & Suites Plano East - Richardson

2.5 star property

Photo gallery for Quality Inn & Suites Plano East - Richardson

Lobby
Suite, 1 King Bed, Non Smoking
Suite, 1 King Bed, Non Smoking
Lobby
Free daily continental breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

View map
1616 N. Central Expressway, Plano, TX, 75074
  • Place, CityLine
    ‪2 min drive‬
  • Place, Plano Convention Center
    ‪4 min drive‬
  • Place, University of Texas at Dallas
    ‪6 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(35 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking

7.4 out of 10
Good
(21 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Plano

When you stay at Quality Inn & Suites Plano East - Richardson in Plano, you'll be in the business district, within a 10-minute drive of University of Texas at Dallas and Baylor Scott & White The Heart Hospital. .This hotel is 11.4 mi (18.4 km) from Galleria Dallas and 11 mi (17.7 km) from Stonebriar Centre Mall.

What's nearby

  • CityLine - 2 min drive - 3.0 km
  • Eisemann Center for the Performing Arts - 3 min drive - 4.8 km
  • Plano Convention Center - 4 min drive - 6.3 km
  • University of Texas at Dallas - 6 min drive - 8.9 km
  • Baylor Scott & White The Heart Hospital - 8 min drive - 12.9 km

Getting around

  • Downtown Plano Station - 12 min walk
  • Dallas Union Station - 20 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 30 min drive

Restaurants

  • ‪King Buffet - ‬7 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Seapot - ‬9 min walk
  • ‪Wu Wei Din - ‬7 min walk
  • ‪Denny's - ‬6 min walk

About this property

Quality Inn & Suites Plano East - Richardson

Suburban hotel with free breakfast and a fitness center
Quality Inn & Suites Plano East - Richardson offers 89 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 89 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary continental breakfast is served on weekdays from 6 AM to 9 AM and on weekends from 7 AM to 10 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6 AM and 9 AM and on weekends between 7 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6 AM to 9 AM on weekdays and 7 AM to 10 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20.00

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10.00 per pet, per night, plus a deposit of USD 100.00 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 10.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 20.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn & Suites Plano East - Richardson Hotel
Southfork Hotel Plano
Southfork Plano
Quality Inn Plano
Quality Plano
Quality Inn & Suites Plano East - Richardson Plano
Quality Inn & Suites Plano East - Richardson Hotel Plano

Reviews

Quality Inn & Suites Plano East - Richardson Reviews

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 503 out of 1009 reviews
Rating 8 - Good. 264 out of 1009 reviews
Rating 6 - Okay. 106 out of 1009 reviews
Rating 4 - Poor. 62 out of 1009 reviews
Rating 2 - Terrible. 74 out of 1009 reviews

Reviews

10/10 Excellent

Wilford Don

Continue the good service.
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Angelo, Aurora

Liked: Cleanliness
Stayed 3 nights in Jul 2025

4/10 Poor

Kim

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was nice, the overall stay was not that bad. The room air did not work properly and the room had the worst smell ever.
Stayed 2 nights in Jul 2025

6/10 Okay

Abraham

Stayed 2 nights in Jul 2025

8/10 Good

Chastity

Stayed 1 night in Jul 2025

8/10 Good

Bonnie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property had the best lighting of any hotel room I have experienced. I appreciated the full length mirror as well. The thing that I found peculiar was that they would not allow us to have two extra wash cloths. This policy seemed to be uncalled for!
Stayed 3 nights in Jul 2025

2/10 Terrible

Claudia

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Extremely rude front desk associate. He was yelling at us at the check in/out desk. He complained that he had to be doing his literal job and continuously rolled his eyes and complained. He would interrupt when we’d try to talk to him… not professional at all. If he doesn’t want to do his job he shouldn’t be working there.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Jennifer

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort

Hire new housekeepers

The housekeeping isn’t very polite. Had half a roll of toilet paper and I asked politely for another roll and was told no, I went to grab a roll and was told no. Did not empty my trash. The breakfast is good. The attendant in the breakfast area is very nice. Front desk is polite.
Stayed 2 nights in Jul 2025

10/10 Excellent

Nancy

Stayed 1 night in Jun 2025

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall g
Stayed 6 nights in Jun 2025

2/10 Terrible

Bobbie

The carpet in our room was wet. The toilet wouldn't flush. We were transferred to another room where the carpets were even wetter (so that we had to wear shoes in the room) and smelled like wet dog. We were charged $65 because I got cosmetics on my pillowcase and towel. I will never stay at a Quality Inn again, especially since this location was supposed to be one of the nicer ones.
Stayed 2 nights in Jun 2025

8/10 Good

KEVIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was good and comfortable and very clean

Stayed 2 nights in Jun 2025

4/10 Poor

Angel

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was spacious but the bed and towels were dirty. Did not like that.
Stayed 3 nights in Jun 2025

10/10 Excellent

Carrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice bed!!
Stayed 1 night in Jun 2025

10/10 Excellent

Kaylin

Stayed 1 night in Jun 2025

6/10 Okay

William

Stayed 1 night in Jun 2025

10/10 Excellent

Mardelle, saint paul

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay.
Stayed 1 night in Jun 2025

8/10 Good

April

Stayed 1 night in Jun 2025

4/10 Poor

aliyah

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
My blow dryer didn’t work, the common areas smelled and it just didn’t live up to the 8 rating online
Stayed 1 night in Jun 2025

10/10 Excellent

Caleb

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Sherry

Disliked: Cleanliness, property conditions & facilities
I got the suite to enjoy visiting in the living room area before bed. The couch, chair and coffee table were stained and dirty. My husband seat in the desk chair and I sat in the chair by the table. The bed was nice.
Stayed 1 night in Jun 2025

10/10 Excellent

Chastity

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good customer service peacefully place
Stayed 2 nights in Jun 2025

10/10 Excellent

Fernando

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025