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SureStay by Best Western Grayson

2.5 star property

Photo gallery for SureStay by Best Western Grayson

Indoor pool
Lobby
Exterior
Suite, 1 King Bed, Non Smoking, Jetted Tub
Free daily continental breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Laundry
  • Parking included
  • 24/7 front desk
  • Air conditioning

Explore the area

View map
501 C W Stevens Boulevard, Grayson, KY, 41143
  • Place, Kentucky Christian University
    ‪14 min walk‬
  • Place, Carter Caves State Park
    ‪16 min drive‬
  • Place, Marshall University
    ‪33 min drive‬
  • Airport, Huntington, WV (HTS-Tri-State)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(17 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed)

  • Sleeps 4
  • 1 King Bed

Similar properties

Deluxe Room, 1 Queen Bed, Non Smoking
Days Inn by Wyndham Grayson
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.5 out of 5, Wonderful, 346 reviews
The price is NZ$154
includes taxes & fees
11 Jan - 12 Jan 2026
Days Inn by Wyndham Grayson

About the area

Grayson

When you stay at SureStay by Best Western Grayson in Grayson, you'll be 14 minutes by foot from Kentucky Christian University. .This hotel is 11.5 mi (18.6 km) from Grayson Lake State Park and 12.6 mi (20.3 km) from Hidden Cove Golf Course.

What's nearby

  • Kentucky Christian University - 14 min walk - 1.2 km
  • Carter Caves State Park - 16 min drive - 22.7 km
  • Ashland Town Center - 27 min drive - 43.3 km
  • Mountain Health Arena - 32 min drive - 61.2 km
  • Marshall University - 33 min drive - 62.9 km

Getting around

  • Huntington, WV (HTS-Tri-State) - 25 min drive

Restaurants

  • ‪Love's Travel Stop - ‬13 min walk
  • ‪Tudor's Biscuit World - ‬2 min drive
  • ‪McDonald's - ‬14 min walk
  • ‪Tres Hermanos Núnez - ‬3 min drive
  • ‪Melina Cucina Italian Restaurant - ‬3 min drive

About this property

SureStay by Best Western Grayson

Hotel in Grayson with free breakfast and a 24-hour front desk
SureStay by Best Western Grayson offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Smart televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Grayson hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

Make yourself at home in one of the 60 air-conditioned rooms featuring microwaves and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and a fireplace in the lobby.
A complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a computer station, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Property is located within an airport and access is restricted to airport travelers only
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Children under 16 years old are not allowed in the swimming pool without adult supervision

Property is also known as

The Inn at Grayson
Surestay By Grayson Grayson
SureStay by Best Western Grayson Hotel
SureStay by Best Western Grayson Grayson
SureStay by Best Western Grayson Hotel Grayson

Reviews

SureStay by Best Western Grayson Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 159 out of 315 reviews
Rating 8 - Good. 66 out of 315 reviews
Rating 6 - Okay. 45 out of 315 reviews
Rating 4 - Poor. 24 out of 315 reviews
Rating 2 - Terrible. 21 out of 315 reviews

Reviews

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Howard

Stayed 1 night in Sep 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was close to the highway, but quiet. We went to get into the pool and discovered that the heater was not working. When we told the woman at the front desk, she was surprised and offered to upgrade us to a room with a jacuzzi and said that it would be fixed asap. We returned a week later, and the pool was fixed. The entire staff at SureStay was very pleasant and helpful.
Stayed 1 night in Sep 2025

8/10 Good

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Employees were nice
Stayed 1 night in Aug 2025

8/10 Good

Judy, Estill Springs

Travelled with partner
Liked: Cleanliness, amenities
Very nice rooms. Tried to check-in before check-in time and was told it would cost an extra $20.00 for early check-in. I didn't see anything about not having an elevator. My husband and I had a hard time getting up and down the steps. The internet went out and we had no Tv one night.
Stayed 2 nights in Aug 2025

6/10 Okay

Tanya

Older facility. No elevator. Kinda worn out furnishings. Breakfast is very basic. Staff was fine. Check-in was meh.
Stayed 1 night in Aug 2025

6/10 Okay

Sierra

Travelled with family, Travelled with family and small children
Liked: Staff & service
People were friendly . But upon entering our room there was dirty underwear on the floor in the bathroom and hair all in the tub
Stayed 2 nights in Aug 2025

2/10 Terrible

Ryan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Sheets were stained bad. Towels were damp, floors felt wet. Bathtub dripped non stop
Stayed 2 nights in Aug 2025

6/10 Okay

Rachael

Travelled with family, Travelled with group
No elevator, cramped rooms, unfortunate piil area
Stayed 2 nights in Aug 2025

4/10 Poor

Brian

Stayed 1 night in Jul 2025

8/10 Good

Jane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Roy

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

High Turnover

I stay at this hotel frequently. The Turn over on employees is very high. There are new employees everytime I check in.
Stayed 1 night in Aug 2025

6/10 Okay

Sharla

Stayed 2 nights in Jul 2025

8/10 Good

Kristina, Christiana

Liked: Cleanliness, staff & service, property conditions & facilities
With not too many choices available , I started here for one night . Odd combination of “dated” and “renovated” The room was clean , bed was surprisingly comfortable. Biggest plus was the Mexican restaurant I could walk to next door .
Stayed 1 night in Aug 2025

10/10 Excellent

Missy, Grayson ky

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

April

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Everything was just ok. The whole place is very musty smelling and everything had a “wet” feel. They need some dehumidifiers. The linens were clean. Breakfast was decent for a hotel. Our toilet ran on and off the whole time, it was particularly loud in the night. Also, the doors stick everywhere so lots of door noise. It was the best option in the area, but I wouldn’t stay again given a choice
Stayed 1 night in Aug 2025

10/10 Excellent

Robin

Stayed 2 nights in Jul 2025

4/10 Poor

Michael

Travelled with family
Extra $20 to check in 30 min early, floor in room dirty, Went to breakfast at 8:00 am and nearly everything empty. What was there was cold & stale. Will not recommend to anyone nor will I stay there again.
Stayed 1 night in Jul 2025

10/10 Excellent

JAMEY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would recommend

We were traveling for a funeral. The staff was all very friendly and helpful. The breakfast area was very nice.
Stayed 1 night in Jul 2025

6/10 Okay

GEORGE

Liked: Staff & service
Nothing. Pubic hair in shower. Room above leaking water into my room. Mediocre breakfast. There were a few choices in restaurants nearby.
Stayed 2 nights in Jul 2025

4/10 Poor

Joseph

Disliked: Cleanliness, property conditions & facilities
I assume the high price i paid for the room was due to the Rock the country concert booking the hotels in the area but it definately not a $400 a night place
Stayed 2 nights in Jul 2025

4/10 Poor

Natalie

Travelled with group
Disliked: Cleanliness

nasty bedding

our bed had ants all over it the first night and we were just given sheets and had to change it all ourselves.
Stayed 2 nights in Jul 2025

8/10 Good

ALLISON

Stayed 1 night in Jul 2025

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed here for 20 plus years because it’s always a good experience. The staff are always friendly. The new updates look great. The breakfasts are very nice. Better than most places we’ve stayed at.
Stayed 1 night in Jun 2025