SureStay by Best Western Grayson

2.5 star property

Photo gallery for SureStay by Best Western Grayson

Desk, laptop workspace, blackout curtains, iron/ironing board
Indoor pool
Free daily continental breakfast
Reception
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Laundry
  • Parking included
  • 24/7 front desk
  • Air conditioning

Explore the area

View map
501 C W Stevens Boulevard, Grayson, KY, 41143
  • Kentucky Christian University
    ‪14 min walk‬
  • Carter Caves State Park
    ‪20 min drive‬
  • Greenbo Lake State Resort Park
    ‪33 min drive‬
  • Huntington, WV (HTS-Tri-State)
    ‪31 min drive‬

Room options

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(17 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Grayson

When you stay at SureStay by Best Western Grayson in Grayson, you'll be 14 minutes by foot from Kentucky Christian University. .This hotel is 11.5 mi (18.6 km) from Grayson Lake State Park and 12.6 mi (20.3 km) from Hidden Cove Golf Course.

What's nearby

  • Kentucky Christian University - 14 min walk - 1.2 km
  • Carter Caves State Park - 20 min drive - 22.7 km
  • Bat Cave and Cascade Caverns - 22 min drive - 23.7 km
  • Grayson Lake State Park - 22 min drive - 23.8 km
  • Greenbo Lake State Resort Park - 33 min drive - 31.9 km

Getting around

  • Huntington, WV (HTS-Tri-State) - 25 min drive

Restaurants

  • ‪Love's Travel Stop - ‬13 min walk
  • ‪Tudor's Biscuit World - ‬2 min drive
  • ‪McDonald's - ‬14 min walk
  • ‪Melina Cucina Italian Restaurant - ‬3 min drive
  • ‪Tres Hermanos Núnez - ‬3 min drive

About this property

SureStay by Best Western Grayson

Hotel in Grayson with free breakfast and a 24-hour front desk
SureStay by Best Western Grayson offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Smart televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Grayson hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

Make yourself at home in one of the 60 air-conditioned rooms featuring microwaves and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and a fireplace in the lobby.
A complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a computer station, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Property is located within an airport and access is restricted to airport travelers only
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Children under 16 years old are not allowed in the swimming pool without adult supervision

Property is also known as

The Inn at Grayson
Surestay By Grayson Grayson
SureStay by Best Western Grayson Hotel
SureStay by Best Western Grayson Grayson
SureStay by Best Western Grayson Hotel Grayson

SureStay by Best Western Grayson Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 149 out of 296 reviews
Rating 8 - Good. 64 out of 296 reviews
Rating 6 - Okay. 41 out of 296 reviews
Rating 4 - Poor. 22 out of 296 reviews
Rating 2 - Terrible. 20 out of 296 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Kamia

Travelled with family, Business traveller
Disliked: Property conditions & facilities
My room had awful bad smell .
Stayed 2 nights in Jun 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

melvin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This is exactly the place you are looking for if you want relaxation, clean, spacious, fun plenty to do, beautiful the affordable option for rooms with hot tubs, a indoor heated pool, face friendly, the hospitality is super welcoming and just a all around amazing trip. Definitely will be back thank you Sure Stay for treating us like we have been pals forever,
Stayed 2 nights in Jun 2025

2/10 Terrible

Rebecca

Travelled with family and small children
The room was absolutely dirty this time and there was hair all over the bathroom and in the tub.
Stayed 1 night in Jun 2025

10/10 Excellent

melvin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property is absolutely beautiful the stay was truly peaceful and definitely well worth the stay
Stayed 2 nights in Jun 2025

10/10 Excellent

barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great except the kids that woke us up at 12
Stayed 1 night in Jun 2025

10/10 Excellent

Rebecca

Travelled with family, Travelled with family and small children
Liked: Cleanliness
The room was very nice and the people was very friendly. I personally think the pool could use some tlc. The water smells weird and there is so many bugs floating around in the water.
Stayed 2 nights in Jun 2025

10/10 Excellent

Janice

Liked: Amenities
The Mexican restuarant next door is GREAT! The hotel is good, full of preteens because of indoor pool. There is no elevator… I think there used to be.
Stayed 1 night in May 2025

6/10 Okay

Christine

Liked: Cleanliness, staff & service, room comfort
First night was terrible as the noise from something kept us awake nearly all night. Found out it was probably from some trucks at the restaurant next door. We only got two hours of rest. We requested a different room for the second night and they moved us across the hall. That room was great and we slept very well. Staff were all very nice .
Stayed 2 nights in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, room comfort
Had a great stay. Janie and Matt made it happen. The staff was friendly and accommodating . The only thing I believe they need to let people know is they don't have an elevator. But the staff accomadated for that. We had a great stay. The staff is great.
Stayed 3 nights in May 2025

6/10 Okay

Mary

Travelled with partner
It was clean but the room smelled like smoke to be a non smoking room plus I didn’t understand why Expedia charged us $158.22 for the room and when we got the receipt at the end of our stay, it was $118.57
Stayed 1 night in May 2025

2/10 Terrible

Jeff

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Bad experience , will not return

The room did not have bath towels in it. We had to ask. When we went for free breakfast, served from 6-10, there was nothing left at 8 am and no one around to refill the trays. They checked me out after 1 day of a two day stay. Had to have this corrected. Then we were incorrectly charged for the room. After receiving new towels, we used 1 of the 4 and they actually took the 3rd ! They came in and cleaned our room when we clearly hung the Privscy Tag on the door Will never stay there again. And last but not least there is no lock on the back entrance.
Stayed 2 nights in May 2025

10/10 Excellent

Gregory j

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Bethany

Stayed 1 night in Apr 2025

10/10 Excellent

Corey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great clean place to stay

A spur of the moment trip I needed a nice place to stay. This is my answer. The staff went above and beyond to help me when I went to take a shower and found that the room I originally was in did not have any water pressure they did not hesitate to put me in another room and make sure I was well taken care of. Will definitely stay again only thing I wish they had was an elevator.
Stayed 1 night in Apr 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Elena, LEOMINSTER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good hotel, clean.
Stayed 1 night in Mar 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Overall good minus weed smell

Biggest complaint I had was the hallway smelled big time of weed and it would come into our room. I have to assume it was a person staying there. Hallway smelled so bad. But breakfast was good. Room was clean.
Stayed 2 nights in Mar 2025

10/10 Excellent

Missy.

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Angie at the front desk was AMAZING!!!! So friendly and treated you like family 💗
Stayed 1 night in Mar 2025

8/10 Good

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here every year with my two daughters we love staying here.
Stayed 7 nights in Mar 2025

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff rooms clean and wells stocked
Stayed 1 night in Mar 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1st time ive had any problems

Thursday check in was great, rooms very clean and noise level was non existant. Friday, Breakfast, cleanliness and staff was great. A dog was barking most of the day and night, in a room close by. The rules on the website said NO Animals aloud. Saturday. Breakfast, cleanliness and staff were again great. Had people in room 110 yelling and talking extremely loud till 4am Sunday morning. Sunday, breakfast, cleanliness and staff were great, once again. The staff should be paid very well and treated very well by the owner. I stay at this location multiple times a year, However, with dogs and disruptive rooms, I may start looking elsewhere to stay.
Stayed 3 nights in Mar 2025

8/10 Good

Debbie

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Kris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025