2/10 Terrible
Ia
Travelled with family
6 Nov 2025
Disliked: Cleanliness, property conditions & facilities
I experienced extremely poor service and a lack of professionalism during my recent stay. My vehicle was damaged in their parking lot overnight.
Here are the issues I encountered:
Delayed Response: It took two full days to finally speak with a manager regarding the incident.
Lack of Investigation: When I finally spoke to him, the manager simply stated he could not "find any footage," offering no further assistance or empathy.
Ignored Refund Request: I sent an email requesting a partial refund due to the poor communication and service failure, but received no response.
Avoidance: Subsequent attempts to contact the manager via phone calls were met with staff reporting he was "in a meeting," and my calls were never returned.
The staff and management demonstrated a complete lack of accountability and basic customer care. I strongly advise taking your business elsewhere
Ia
Stayed 2 nights in Oct 2025




















