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Hotel Metro, Autograph Collection

4.0 star property

Photo gallery for Hotel Metro, Autograph Collection

Lobby
Reception
Exterior
Reception
Lounge

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
  • Business services

Explore the area

View map
411 E Mason St, Milwaukee, WI, 53202
  • Place, Riverside Theater
    ‪5 min walk‬
  • Place, Milwaukee Art Museum
    ‪10 min walk‬
  • Place, Veteran's Park
    ‪11 min walk‬
  • Airport, Milwaukee, WI (MKE-General Mitchell Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed

9.6 out of 10
Exceptional
(7 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 Queen Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed (Hearing Accessible)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Queen Beds (Hearing Accessible)

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed (Mobility Accessible, Roll-in Shower)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 Queen Bed (Mobility Accessible, Roll-in Shower)

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Milwaukee

A stay at Hotel Metro, Autograph Collection places you in the heart of Milwaukee, within a 15-minute walk of Lake Michigan and Baird Center. .This boutique hotel is 0.8 mi (1.3 km) from Fiserv Forum and 0.9 mi (1.5 km) from Marquette University.

What's nearby

  • Riverside Theater - 5 min walk - 0.4 km
  • Pabst Theater - 5 min walk - 0.5 km
  • Milwaukee Art Museum - 10 min walk - 0.9 km
  • Veteran's Park - 11 min walk - 1.0 km
  • Discovery World - 11 min walk - 1.0 km

Getting around

  • Michigan & Jackson Tram Stop - 6 min walk
  • Milwaukee Intermodal Station - 17 min walk
  • General Mitchell Intl. Airport (MKE) - 14 min drive

Restaurants

  • Hotel Metro
  • ‪Oggie's Kitchen & Bar - ‬1 min walk
  • ‪La Playa Cafe - ‬1 min walk
  • ‪Shah Jee's Restaurant - ‬2 min walk
  • ‪Mason Street Grill - ‬1 min walk

About this property

Hotel Metro, Autograph Collection

Boutique hotel with a rooftop terrace, near Lake Michigan
Hotel Metro, Autograph Collection offers 63 accommodations with minibars and safes. Each accommodation is individually decorated. Beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This Milwaukee hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 63 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center or take in the view from a rooftop terrace and a garden. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and wedding services.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (USD 34 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site valet parking

Things to do

  • Free bicycle rentals
  • Gym
  • Piano

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways (107 centimetre high)
  • Lift (183 centimetre wide door)
  • Magnifying mirror
  • Portable shower seat
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1937
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual decor
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay, plus a deposit of USD 100.00 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.00 per stay
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 34.00 per night (in/out privileges)
  • Pet deposit: USD 100.00 per night
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 30.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Metro
Hotel Metro Milwaukee
Metro Hotel
Metro Milwaukee
Metro Hotel Milwaukee
Hotel Metro
Metro, Autograph Collection
Hotel Metro, Autograph Collection Hotel
Hotel Metro, Autograph Collection Milwaukee
Hotel Metro, Autograph Collection Hotel Milwaukee

Hotel Metro, Autograph Collection Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 460 out of 1000 reviews
Rating 8 - Good. 295 out of 1000 reviews
Rating 6 - Okay. 146 out of 1000 reviews
Rating 4 - Poor. 65 out of 1000 reviews
Rating 2 - Terrible. 34 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

John

Stayed 1 night in Oct 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The heat control was broke and we needed to have the staff open windows to cool down the room.
Stayed 1 night in Nov 2025

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Adequate but not great

Be advised that check-in is at 4pm, not 3pm as is stated on Hotels.com, so plan accordingly. On both nights we were there, room service trays with visibly unfinished food were left for hours in the hallway which was unsightly and gross. Otherwise, the hotel is fine and comfortable for a short stay. Rooms are spacious.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ogbemoudia

Stayed 2 nights in Sep 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge nice room
Stayed 1 night in Sep 2025

10/10 Excellent

Kirk

Stayed 3 nights in Sep 2025

10/10 Excellent

Sergey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Kacy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nicest and roomiest room I have been to in an Autograph Collection. Just need to ask for extra bath towels and there is no luggage rack or note pad.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and location

Nice hotel and area. Super clean and well taken care of.
Stayed 2 nights in Jul 2025

10/10 Excellent

Andrew

Stayed 2 nights in May 2025

10/10 Excellent

Shannan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Art Deco At Its Finest

Always amazing stay at the Metro. Brandon, our concierge, was super helpful and very accommodating. One of our favorite places to go.
Stayed 1 night in Jun 2025

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent! The staff were so nice, the property was CLEAN and so beautiful. An easy walk to dining and event venues. 10/10 would recommend to others!
Stayed 1 night in May 2025

8/10 Good

Julie

Stayed 1 night in May 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful well maintained property! Loved it
Stayed 1 night in Apr 2025

10/10 Excellent

Marcus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly. The hotel is close to a lot of restaurants and venues.
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Stayed 1 night in Apr 2025

6/10 Okay

Phillip, Addison

Liked: Cleanliness, staff & service
Have some place guests can get food at night. Offer options. Make the roll overnchekc in easier.
Stayed 1 night in Mar 2025

10/10 Excellent

Jamar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Moeun

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Kari

Liked: Cleanliness, staff & service, property conditions & facilities
Safe clean facility in the heart of downtown.
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Stayed 1 night in Jan 2025

8/10 Good

Dixie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025