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Best Western Plus Holiday Sands Inn & Suites

2.5 star property

Photo gallery for Best Western Plus Holiday Sands Inn & Suites

Room amenity
In-room safe, desk, laptop workspace, iron/ironing board
Standard Room, 1 King Bed, Balcony, Oceanfront (Larger Room;with Sofabed)
Lobby
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
1330 E Ocean View Ave, Norfolk, VA, 23503
  • Place, Norfolk Beaches
    ‪1 min walk‬
  • Place, Community Beach
    ‪14 min walk‬
  • Place, Ocean View Beach
    ‪2 min drive‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Oceanfront (Walk-in Shower;with Sofabed)

Deep-soaking bathtub, hydromassage showerhead, free toiletries

Standard Room, 1 Queen Bed, Accessible, Oceanfront (Walk-in Shower;with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking (with Sofabed)

8.4 out of 10
Very good
(30 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchen (Pet Friendly;with Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Kitchen (Pet Friendly;with Sofabed)

7.4 out of 10
Good
(8 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Pet Friendly;with Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking (Pet Friendly;with Sofabed)

7.6 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Oceanfront (Walk-in Shower;Pet Friendly)

Deep-soaking bathtub, hydromassage showerhead, free toiletries

Standard Room, 1 Queen Bed, Accessible, Oceanfront (Walk-in Shower;Pet Friendly)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchen (with Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Kitchen (with Sofabed)

7.6 out of 10
Good
(24 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony, Oceanfront (Larger Room;with Sofabed)

Standard Room, 1 King Bed, Balcony, Oceanfront (Larger Room;with Sofabed)

Standard Room, 1 King Bed, Balcony, Oceanfront (Larger Room;with Sofabed)

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchen (Pet Friendly, Full Kitchen)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Kitchen (Pet Friendly, Full Kitchen)

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Apartment, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Apartment, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 2 King Beds

Standard Room, 2 Queen Beds, Balcony, Oceanfront (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Balcony, Oceanfront

  • Sleeps 4
  • 2 Queen Beds

1 King Bed, Non-Smoking, Larger Room, Sofabed, Balcony, Ocean Front, Kitchen

  • Sleeps 4

King Suite - Non-Smoking/ Pet Friendly Room

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Separate Bedroom, Sofabed, Living Area, Microwave and Mini-Refrigerator

  • Sleeps 4

One Bedroom Queen Suite with Two Queen Beds with Kitchen - Non smoking

  • Sleeps 6

Queen Room with Sofa Bed - Ocean Front/Disability Access

  • Sleeps 4

2 Queen Bed Room With Ocean Front And Balcony Pet Friendly Non Smoking

  • Sleeps 4

Queen Room with Two Queen Beds - Non Smoking

  • Sleeps 4

Queen Room with Two Queen Beds - Pet Friendly/Non-Smoking

  • Sleeps 4

Queen Suite with Two Queen Beds - Non-Smoking/Pet Friendly Room

  • Sleeps 6

Accessible Pet Friendly Ocean Front Queen Room with Walk in Shower

  • Sleeps 4

Ocean Front 2 Queen Room with Balcony

  • Sleeps 4

King Suite With Sofabed-Non Smoking

  • Sleeps 4

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About the area

Norfolk

With a stay at Best Western Plus Holiday Sands Inn & Suites in Norfolk (Cottage Line), you'll be within a 15-minute drive of Naval Station Norfolk and Hampton University. .This beach hotel is 8 mi (12.8 km) from Old Dominion University and 12.2 mi (19.6 km) from Hampton Coliseum.

What's nearby

  • Norfolk Beaches - 1 min walk - 0.2 km
  • Community Beach - 14 min walk - 1.2 km
  • Ocean View Beach - 2 min drive - 2.1 km
  • Maple Avenue Dog Park - 3 min drive - 2.5 km
  • Naval Station Norfolk - 8 min drive - 7.6 km

Getting around

  • Norfolk Station - 20 min drive
  • Norfolk Intl. Airport (ORF) - 12 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Cafe Mudita - ‬3 min drive
  • ‪Dairy Queen - ‬2 min drive
  • ‪Cap'n Ron's - ‬15 min walk

About this property

Best Western Plus Holiday Sands Inn & Suites

Hotel on the beach, with seasonal outdoor pool
Best Western Plus Holiday Sands Inn & Suites offers 85 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers with deep soaking bathtubs and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 85 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including a fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
A complimentary full breakfast is served daily from 6 AM to 10 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6 AM to 10 AM
  • Coffee and tea in common areas

Things to do

  • Fishing
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • On the bay
  • On the beach
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift (92 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or hydromassage showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 6 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 5 to May 27:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night (maximum USD 100 per stay), plus a one-time cleaning fee of USD 50
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay
  • Breakage deposit: USD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30 per pet, per night (maximum USD 100 per stay) plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from May 24 to September 06

Property is also known as

Best Western Holiday Inn
Best Western Holiday Sands
Best Western Holiday Sands Inn
Best Western Plus Holiday Sands
Best Western Plus Holiday Sands Inn
Best Western Plus Holiday Sands Inn Norfolk
Best Western Plus Holiday Sands Norfolk
Holiday Inn Plus
Holiday Inn Sands
Best Western Norfolk
Norfolk Best Western
Best Western Holiday Sands Hotel Norfolk
Best Western Plus Holiday Sands Inn Suites
Plus Sands & Suites Norfolk
Best Western Plus Holiday Sands Inn & Suites Hotel
Best Western Plus Holiday Sands Inn & Suites Norfolk
Best Western Plus Holiday Sands Inn & Suites Hotel Norfolk

Best Western Plus Holiday Sands Inn & Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 444 out of 1007 reviews
Rating 8 - Good. 269 out of 1007 reviews
Rating 6 - Okay. 142 out of 1007 reviews
Rating 4 - Poor. 76 out of 1007 reviews
Rating 2 - Terrible. 76 out of 1007 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Derrick

Travelled with family
Liked: Cleanliness, staff & service
The room was clean I really enjoyed the fact that the TV was huge. I enjoyed the ocean view
Stayed 2 nights in Oct 2025

2/10 Terrible

PAM

Stayed 4 nights in Oct 2025

8/10 Good

Daryl

Liked: Cleanliness, staff & service, room comfort

My stay 10/23 - 10/26

Overall, this is a solid, basic hotel. The rooms were spotless, and I noticed the hallways and common areas were always well maintained. The staff was friendly and welcoming—one front desk member even offered helpful tips about local restaurants, which made my stay more enjoyable. The location is fantastic, just steps from the beach and conveniently close to everything in the tidewater area. The only area for improvement would be the breakfast experience. The food was good and provided a nice start to the day, but I noticed that about 20 minutes before breakfast was scheduled to end, the attendant began announcing the upcoming closure and started cleaning and sweeping. This approach felt a bit rushed and made it difficult for guests to finish their meals comfortably. It would be better if cleanup began after the official breakfast hours, so guests could enjoy their food and find a place to sit without feeling hurried. A more considerate cleanup schedule would definitely improve the overall experience.
Stayed 3 nights in Oct 2025

10/10 Excellent

Sheri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel right on the beach, decent hot breakfast included. Friendly staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Tiffany

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was awesome and the beach view was amazing to see everyday
Stayed 7 nights in Oct 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach view is amazing with easy access to enjoy the sand and surf. Great place to stay!!
Stayed 3 nights in Oct 2025

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was nice and staff was great.The floors in the bathroom and small kitchen needed to be swept and mopped. That was the only negative thing of staying here.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the view to the beach, and walking out to the water, even though our fall day was colder and windy. The room was clean and inviting. There was one layout design flaw which we pointed out, (where the towel rack was located) and they accepted the recommendation graciously.
Stayed 1 night in Oct 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our flight was delayed 12 hours so we arrived at 1am and was pleasantly greeted by Janae. Checked in to our room on the 4th floor. Fabulous view of the Chesepeak inlet. Room was clean n well appointed. They had just freshly painted the exterior of the building. Looked very nice. Great price considering that breakfast was included and there was a coffee maker in the room n the lobby area. Michelle the housekeeper was all smiles and gave us extra towels. We met Tina at the frontdesk on the way out. Super accommodating. And let me quick mention that this hotel has a lil fenced in dog park relief area and an expansive beach to walk your dog.
Dog relief area
Breezeway to beach
Stayed 2 nights in Oct 2025

10/10 Excellent

Doreen

Travelled with family
Liked: Cleanliness, amenities
Fanastic stay
Stayed 1 night in Oct 2025

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room
Stayed 1 night in Oct 2025

10/10 Excellent

Alexander C

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the beach access! Clean rooms, great service from staff all around. The staff who helped us check in at 1:00am was very helpful and accommodating. We will be back for sure
Stayed 3 nights in Oct 2025

10/10 Excellent

Elizabeth

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and large room. Will be returning
Stayed 6 nights in Oct 2025

8/10 Good

Gilbert

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Good time of year to visit, neither busy nor lonely. Breakfast selection good including yogurt machine with toppings. Probably a lot of guests track in sand on the hard surface room floors but staff didn't mop or vac it up so floor rather gritty which made us keep shoes on and continue to leave more sand. They changed wifi password which was inconvenient but a sign they take security seriously which we respect.
Stayed 2 nights in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Samantha

Stayed 2 nights in Oct 2025

10/10 Excellent

Hillary

Stayed 4 nights in Oct 2025

10/10 Excellent

Lynne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I wish we had better weather, but the walk to the beach was short and nice. The room was spacious and the little kitchenette was very nice. The carpet had some stains, but the sheets were clean and the modern lamps and bedside tables with ample plugs and USB A and USB C plugs was a nice bonus. Really liked the very clean and well stocked breakfast. The staff were happy and helpful and that made all the difference.
Stayed 5 nights in Sep 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Oct 2025

8/10 Good

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach view from our room was great! Only thing didn’t like we had a little kitchen but no supplies. You had to go to office if you wanted. Room is what we needed but had a little odd smell.
Stayed 2 nights in Oct 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome staff! Recommend a balcony room.
Stayed 1 night in Oct 2025

10/10 Excellent

Donovan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
First and foremost the staff was great. Secondly, the hotel was clean unlike the Econolodge down the street. This hotel is also right on the beach which was fantastic. Great staff, great location, and the facilities were clean.
Stayed 2 nights in Sep 2025

2/10 Terrible

Cody

Stayed 1 night in Aug 2025

10/10 Excellent

Brittney

Stayed 1 night in Sep 2025

8/10 Good

Keasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the check in was pleasant!
Stayed 1 night in Sep 2025