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Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort

4.5 star property

Photo gallery for Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort

On the beach, white sand, snorkelling
Property video
Flat-screen TV, pay films
4 outdoor pools
Luxury Presidential One Bedroom Swim Out Diamond Club

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • All-inclusive
  • Breakfast included
  • Room service

Explore the area

View map
Gros Islet, Gros Islet, LC01101
  • Place, Smugglers Cove
  • Place, Pigeon Island National Landmark
  • Place, Reduit Beach
  • Airport, Vieux Fort (UVF-Hewanorra Intl.)

Room options

View all photos for Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

1 bedroom, premium bedding, free minibar, in-room safe

Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

8.0 out of 10
Very good
(1 review)
  • 303 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential one Bedroom Ocean View Diamond Club

1 bedroom, premium bedding, free minibar, in-room safe

Luxury Presidential one Bedroom Ocean View Diamond Club

10.0 out of 10
Exceptional
(1 review)
  • 114 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Presidential One Bedroom Swim Out Diamond Club

1 bedroom, premium bedding, free minibar, in-room safe

Luxury Presidential One Bedroom Swim Out Diamond Club

  • 114 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean View Diamond Club

1 bedroom, premium bedding, free minibar, in-room safe

Luxury Junior Suite Ocean View Diamond Club

8.8 out of 10
Excellent
(16 reviews)
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Swim Out

1 bedroom, premium bedding, free minibar, in-room safe

Luxury Junior Suite Swim Out

7.6 out of 10
Good
(22 reviews)
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Swim Out Diamond Club

1 bedroom, premium bedding, free minibar, in-room safe

Luxury Junior Suite Swim Out Diamond Club

9.2 out of 10
Wonderful
(12 reviews)
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Family Suite Diamond Club

View from room

Luxury Family Suite Diamond Club

10.0 out of 10
Exceptional
(2 reviews)
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Family Suite

View from room

Luxury Family Suite

8.4 out of 10
Very good
(17 reviews)
  • 67 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite

1 bedroom, premium bedding, free minibar, in-room safe

Luxury Junior Suite

7.8 out of 10
Good
(11 reviews)
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Penthouse One bedroom suite Ocean view terrace jacuzi Diamond Club

Luxury Penthouse One bedroom suite Ocean view terrace jacuzi Diamond Club

Luxury Penthouse One bedroom suite Ocean view terrace jacuzi Diamond Club

10.0 out of 10
Exceptional
(1 review)
  • 114 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean View

1 bedroom, premium bedding, free minibar, in-room safe

Luxury Junior Suite Ocean View

8.4 out of 10
Very good
(48 reviews)
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential one Bedroom ocean view

1 bedroom, premium bedding, free minibar, in-room safe

Luxury Presidential one Bedroom ocean view

10.0 out of 10
Exceptional
(1 review)
  • 114 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Chairman Two Bedroom Suite Ocean Front Swim Out Diamond Club

1 bedroom, premium bedding, free minibar, in-room safe

Luxury Chairman Two Bedroom Suite Ocean Front Swim Out Diamond Club

  • 303 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

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About the area

Gros Islet

With a stay at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort in Gros Islet (Cap Estate), you'll be steps from Windward Islands and a 3-minute drive from Sandals Golf and Country Club. .This all-inclusive property is 1.4 mi (2.3 km) from Smugglers Cove and 1.7 mi (2.8 km) from Rodney Bay Aquatic Centre.

Getting around

  • George F. L. Charles Airport (SLU) - 35 min drive

Restaurants

  • ‪Lobby Bar - ‬4 min walk
  • ‪Score Bar - ‬3 min walk
  • ‪Gros Islet Street Party - ‬5 min drive
  • ‪The Palms Restaurant at Landings - ‬4 min drive
  • ‪Kimono's - ‬5 min drive

About this property

Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort

Beachfront property with 9 restaurants and 4 outdoor pools
Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort offers 290 accommodations with free minibar items and safes. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers with jetted bathtubs, complimentary toiletries, and hair dryers.

This Gros Islet property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 290 guestrooms featuring free minibar items and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a nightclub, and an outdoor tennis court. This property also features complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy local and international cuisine at Gourmet Marche, one of the property's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 10 bars/lounges. A complimentary buffet breakfast is served daily from 7:30 AM to 11:00 AM.
Featured amenities include complimentary wired internet access, a business center, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:30 AM and 11:00 AM.
Gourmet Marche - This buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Hunter Steakhouse - This steakhouse specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Grazie Italian Trattoria - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Zen - This restaurant specializes in Asian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.
Score Sports Bar - This restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
24-hour room service
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Language

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:00 AM
  • 10 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Gourmet Marche
  • Grazie Italian Trattoria
  • Hunter Steakhouse
  • Score Sports Bar
  • Zen

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Nightclub
  • Outdoor tennis court
  • Sauna
  • Snorkelling
  • Volleyball

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre

Outdoors

  • Garden
  • On the beach
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • Lift (94 centimetre wide door)

More

  • Banquet hall
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 100

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Late check-out fee: USD 100 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Royalton Saint Lucian Resort All Inclusive Cap Estate
Royalton Saint Lucian Cap Estate
Royalton Saint Lucia Resort All Inclusive Cap Estate
Royalton Saint Lucia Cap Estate
Royalton Saint Lucia All Inclusive Cap Estate
Royalton Saint Lucia Inclusiv
Royalton Saint Lucia Resort Spa All Inclusive

Reviews

Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort Reviews

7.8

Good

8.4/10

Cleanliness

7.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 431 out of 1003 reviews
Rating 8 - Good. 238 out of 1003 reviews
Rating 6 - Okay. 145 out of 1003 reviews
Rating 4 - Poor. 87 out of 1003 reviews
Rating 2 - Terrible. 102 out of 1003 reviews

Reviews

2/10 Terrible

Archana

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY AT ROYALTON ST. LUCIA: I stayed at Royalton St. Lucia recently and would like to save you from having the same DREADFUL experience I had. To claim being a luxury resort and being LESS THAN AVERAGE is false advertising. The hotel is poorly maintained. This trip was a gift for my parents, and Royalton left us with arthritis flare ups, uncontrollable diarrhea, mold exposure, and a subpar experience. 1. Elevators down in multiple buildings. 2. Food poisoning. 3. Mold smell. 4. Unfriendly staff. 5. Never any towels. I am not one to ever write reviews, but this is unacceptable of a “luxury resort”. This place is equivalent to the cleanliness, service and friendliness of a MOTEL. This is definitely the worst vacation I have ever had, so book somewhere else in St. Lucia. For the first time ever, I was actually excited for the Royalton St. Lucia nightmare vacation to end.
Stayed 5 nights in Jul 2025

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Beautiful resort but service can be inconsistent

This was our first all-inclusive resort so that was a fun new experience. The resort is beautiful and clean. The food is okay. The Italian restaurant was delicious. We very much appreciated the buffet always being an option. The service is inconsistent since some workers were very friendly and helpful and others were very unfriendly (food truck). The pools and drinks are awesome! Beach is great. Our room was very clean and cleaning people were very friendly. Room service is spotty since it could be a really long wait and quality was so-so. Special shout-out to the kids' club employees. This option was so nice to have to take our 1-year-old granddaughter to play in the AC for a couple of hours each day. Check in process can be lengthy depending on the time of day! Beware that the drive to and from the airport is harrowing so it is not for the faint-hearted.
View from our room.
View for the biggest pool by the beach.
View from the room.
Stayed 5 nights in Jul 2025

2/10 Terrible

Bhowaneshwar

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
This was the worst experience for a hotel. The elevator kept breaking and we were on the 5th floor and I had my baby and stroller to take up.
Stayed 7 nights in Jul 2025

2/10 Terrible

Ryan

Travelled with family and small children
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Rooms did not get serviced for days! Staff seemed very unhappy….even though some of them complain about things they themselves could change! The food was put together but it was the same thing for 7 days.
Stayed 7 nights in Jul 2025

6/10 Okay

Emily

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Ronaye

Good
Stayed 4 nights in Jul 2025

2/10 Terrible

Katherine

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

6/10 Okay

Sephorane

Stayed 1 night in Jul 2025

10/10 Excellent

Winneona

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was exceptional, myself and my children really enjoyed our stay and cant wait to visit again.
Stayed 4 nights in Jun 2025

10/10 Excellent

Poonam A

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, cozy and one of a kind All inclusive resorts. The beach is very private because it's in a cove. Highly recommend!
Stayed 4 nights in Jul 2025

10/10 Excellent

Ravendra

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The entertainment was nice - there was a lot of variety. The food was really good. The staff were also very nice. The only problems we had were that the elevator was making a lot of noise and malfunctioning and the back parts of the hotel was a bit dark at night where we had to walk to there is a need for more lights.
Stayed 7 nights in Jul 2025

2/10 Terrible

Kelvin

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ants in room - [ ] Elevator went out for hours everyday - [ ] Moved rooms due to smell and wear and tear, damp/stained sheets, peeling paint/vinyl - [ ] Only 1 out of 2 room Keys worked - [ ] No straws. - [ ] Pool never had any towels entire stay - [ ] Rooms lacked towels - [ ] No access to room on second day due to issues with system - [ ] Food truck ran out of food around 3pm - [ ] Dirty/smelly pools, garbage in pools - [ ] Unkept lounge seating - [ ] Loitering/people selling items on beach - [ ] Dangerous walkways (water on tile stairs w no signage)
Stayed 4 nights in Jul 2025

2/10 Terrible

joyce ann

Travelled with family, Travelled with family and small children
Disliked: Staff & service
Staff was not friendly or courteous. Check in was horrible and that really sets the tone. There were 2 people checking in on the night we arrived. When it was my turn, he said he would be right back and walked off. Just left me standing there . I waited another 15 fifteen minutes before being checked in. There was a shortage of towels and drinking straws. No beach towels. We went a whole day before we could get towels for our room. I had to call concierge everyday for towels, or soap. Key for the room worked occasionally. We were constantly at the front desked getting it rekeyed. There was only one place to eat breakfast and that was at the buffet. Food and service at some of the restaurants was horrible. Beautiful resort just horrible customer service. The driver from theTour service that picked us up from the airport drove like a maniac to the hotel. We thought we were going to die. We were a group of 9 and we travel the world. This was absolutely the worst experience on a vacation we have ever had.
Stayed 4 nights in Jul 2025

6/10 Okay

Jeanesia

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Room doors were inaccessible for my stay and I had to sleep outside my door one day because security didn’t show up to open
Stayed 3 nights in Jul 2025

2/10 Terrible

Ryon, Pickering

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

4/10 Poor

Bobby

Travelled with family
Very expensive for whats on offer and some of things advertised is not available nonne available to book a spa.
Stayed 1 night in Jul 2025

8/10 Good

James LeRoy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
it was a nice property, good food, safe, most staff members was nice and happy, had couple wasn't too friendly, over all was a nice place, we would go back
Stayed 7 nights in Jul 2025

8/10 Good

Kendra

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Jun 2025

8/10 Good

suzanne m

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is spot on always friendly and welcoming. If you're fortunate to have Yvette as your room attendant you'll never want for anything! The property grounds are beautifully landscaped and maintained. That being said the rooms and hallways are in need of a refresh/update as the humidity and salt air take their toll on materials.Our room was in building 5. The bathtub in the middle of the room is a little strange as well as the privacy curtain for that half of the room. Bed was comfortable and firm. Terrace was smaller with 2 rattan chairs and a table. Views for days! Note if you've booked a swimout in building #5 you willnot have sun until 3pm. The foodtruck near the Dips poolbar has great burgers hotdogs frenchfries and onion rings for the littles or bigs in need of a burgerfix.Overall would book again, in July when the pool was all ours a few days while people were at Carnival.
Stayed 10 nights in Jul 2025

10/10 Excellent

Franklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good amenities
Stayed 1 night in Jul 2025

2/10 Terrible

Gisell

Disliked: Cleanliness, staff & service, property conditions & facilities
This is my second time giving the Royalton a visit. My first visit was in Mexico.
Stayed 2 nights in Jul 2025

6/10 Okay

Jana

Liked: Cleanliness, property conditions & facilities, room comfort

Not the best

Hotel is clean. Housekeeping needs to do better, & not leave drink glasses and food plates in the room. My room wasn’t clean for one day I’ve no clue why that happened. The food is okay, drinks are basic. Security stressed me out for a pick up by a local taxi company, had me going back & forth, after the driver was refused entry to pick me up at the lobby. I understand there are policies in place however, if a front desk rep is attempting to assist by calling security to have the driver come to the lobby, for her to be told by security supervisor “don’t let that happen again” is very rude knowing there was no golf cart to take me up to the main entrance. A bellboy tried to help by having me board a bus only to find my driver left because they wouldn’t allow him on the premises. I had to call the cab company to have the driver return to the hotel. It was a very frustrating experience for me.
Stayed 9 nights in Jul 2025

10/10 Excellent

Tonya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Property...

The property is beautiful and well kept. The room was very clean and comfy... the only issue I had was that the television wouldn't play any channels.... I called several times for them to fix the issue... and it was not fixed until late morning... had to wait for IT to come in.
Stayed 1 night in Jul 2025

2/10 Terrible

Ryon, Pickering

Stayed 1 night in Jul 2025

2/10 Terrible

Gabriel

Travelled with partner
Disliked: Property conditions & facilities
this resort had the worst service from the moment we got there. It took two hours from the airport to get there yet. They had us wait another two hours before they could check us in to our room. We got to our room and our bracelets couldn’t even unlock the door. We were locked out with our luggage. Anytime we would get something to eat. It would be missing things that were listed on the menu. they always ran out of everything including drinks. We ran out of water in our hotel room and requested more from the front desk. You’re lucky if they will even answer the phone when you call down to the front desk in order to reach them, we would have to call and redial about five times and that’s not even me being dramatic. It took three hours for them to deliver water to our room. Water is not accessible. Our room smelled of mildew and we had it moved. Thank you to Victor from guest services for being one of the only helpful people who work there. Beautiful island and we experienced so many sites and some very nice workers but overall, we did not feel welcome. A lot of the people who work there have attitudes and make faces when anyone speaks to them or asks a question. When using the resorts facilities and speaking to the other people who are staying there, everyone was in agreement. If you were to ask anyone who stood there during that time. Last week they would give you the same exact response I’m giving you, even worse.
Stayed 6 nights in Jul 2025