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City Express Plus by Marriott Guadalajara Expo

3.5 star property

Photo gallery for City Express Plus by Marriott Guadalajara Expo

Restaurant
Restaurant
Lobby
Property amenity
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
Av. Mariano Otero No. 1390, Col. Rinconada del Sol, Zapopan, JAL, 45055
  • Place, Plaza del Sol
    ‪7 min walk‬
  • Place, Expo Guadalajara
    ‪12 min walk‬
  • Place, World Trade Center
    ‪14 min walk‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

8.2 out of 10
Very good
(21 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Zapopan

With a stay at City Express Plus by Marriott Guadalajara Expo in Zapopan (Zona Expo), you'll be within a 5-minute drive of World Trade Center and Minerva Roundabout. .This hotel is 5.1 mi (8.1 km) from Degollado Theater and 5.1 mi (8.3 km) from Guadalajara Cathedral.

What's nearby

  • Plaza del Sol - 7 min walk - 0.6 km
  • Expo Guadalajara - 12 min walk - 1.1 km
  • World Trade Center - 14 min walk - 1.2 km
  • Majestic Casino - 14 min walk - 1.2 km
  • Galleries Theater - 14 min walk - 1.2 km

Getting around

  • 18 de Marzo Station - 5 min drive
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 46 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Pastor Del Sol - ‬3 min walk
  • ‪Pipiolo Carnes Asadas - ‬1 min walk
  • ‪Tacos Plaza - ‬4 min walk
  • ‪Manolo Campestre - ‬5 min walk

About this property

City Express Plus by Marriott Guadalajara Expo

City Express Plus by Marriott Guadalajara Expo offers 145 air-conditioned accommodations with safes and hair dryers. Beds feature down comforters. Cable television is provided. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This Zapopan hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 145 air-conditioned guestrooms. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a banquet hall. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 10 kilometers.
Enjoy a meal at Deli, or stay in and take advantage of the hotel's room service (during limited hours). A complimentary full breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Event facilities at this hotel consist of conference space and 7 meeting rooms. Free self parking is available onsite.
A complimentary full breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Deli - Onsite family restaurant.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 10 kilometres
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Deli

Things to do

  • Gym

Family friendly

  • Free area shuttle
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 7 meeting rooms
  • Business centre
  • Computer station
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2006
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 600
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Late check-out fee: MXN 600
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in fee: MXN 600 (subject to availability)
  • Late check-out fee: MXN 600 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

A car is not required for transportation to and from this property

Property is also known as

City Express Plus Guadalajara Expo Hotel
City Hotel Guadalajara Express Expo
City Express Guadalajara Expo Hotel
City Express Expo Hotel
City Express Expo
City Express Guadalajara Hotel Guadalajara
City Express Plus Expo Hotel
City Express Plus Expo
City Express Guadalajara Expo
City Express Plus Guadalajara Expo Hotel Zapopan
City Express Plus Guadalajara Expo Zapopan

City Express Plus by Marriott Guadalajara Expo Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 457 out of 910 reviews
Rating 8 - Good. 284 out of 910 reviews
Rating 6 - Okay. 94 out of 910 reviews
Rating 4 - Poor. 32 out of 910 reviews
Rating 2 - Terrible. 43 out of 910 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Fernanda

Liked: Cleanliness, amenities, property conditions & facilities
Nice stay
Stayed 3 nights in Dec 2025

10/10 Excellent

Elisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 4 nights in Dec 2025

4/10 Poor

Ana

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
I am writing to formally express my deep dissatisfaction with my recent stay at your property. Unfortunately, my experience was far below the standard I expect from Marriott, especially considering the premium rate I paid. The room itself was not adequate for the cost. There were no drawers or closet, the bathroom was extremely small, and the water had a noticeable odor, which was unpleasant and concerning. Additionally, I had to request towels every single day, as housekeeping did not provide them consistently. One of the most frustrating issues was that my room was never serviced before 4:00 PM, despite being away during most of the morning and early afternoon. This happened every day of my stay. Each time I raised the issue, I was directed to staff members who had no authority to resolve the problem, leaving me without any meaningful assistance. Overall, this stay was marked by frustration, inconvenience, and a lack of basic amenities, and it did not reflect the level of comfort and service that Marriott promises. Not only I spent a week there, I had my agent staying in an additional room for 4 nights. Given the circumstances, I am respectfully requesting a partial reimbursement for my stay. I believe this is a fair resolution considering the poor experience, the time lost addressing these issues, and the failure to provide essential services and accommodations. Thank you for your prompt attention to this matter. I look forward to your response.
Stayed 4 nights in Dec 2025

10/10 Excellent

Melissa

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really attentive. The price was good, the breakfast was good.. everything was what I expect from a Marriot.
Stayed 2 nights in Sep 2025

10/10 Excellent

Fabio

Stayed 3 nights in Jul 2025

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 2 nights in Apr 2025

8/10 Good

Sherry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice .... I was only there for a few hours. I didnt leave the hotel because it was just a one night stay.
Stayed 1 night in Mar 2025

6/10 Okay

EDGAR

Business traveller
Liked: Cleanliness, staff & service

Good no frills near Expo

Stayed 3 nights in Feb 2025

10/10 Excellent

Amynadab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised with their breakfast that's included.
Stayed 1 night in Nov 2024

6/10 Okay

Angel

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Angel

Stayed 1 night in Sep 2024

8/10 Good

Eduardo

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy cerca de expo Guadalajara
Stayed 3 nights in Sep 2024

10/10 Excellent

Ana Paulina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien, tranquilo
Stayed 2 nights in Jul 2024

10/10 Excellent

Ruben

Liked: Property conditions & facilities
Was allgood
Stayed 1 night in Jul 2024

8/10 Good

Rigo

Stayed 6 nights in Jul 2024

10/10 Excellent

Federico

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

8/10 Good

Rosalba, Bellingham

Business traveller
Liked: Cleanliness
thks
Stayed 2 nights in Jun 2024

10/10 Excellent

Efrain

Stayed 1 night in Jun 2024

6/10 Okay

Alma

Stayed 1 night in Apr 2024

8/10 Good

Antonio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great people work at this hotel, very clean.
Stayed 3 nights in Feb 2024

8/10 Good

Yeradi

Liked: Staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
Great accommodations
Stayed 5 nights in May 2023

10/10 Excellent

Daisy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central to Plaza del Sol which is a shopping center.
Stayed 2 nights in Aug 2023

8/10 Good

Sandra

Stayed 1 night in Jul 2023

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean, I had no issues quick check in and pretty good location
Stayed 2 nights in Jun 2023