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Hotel Plaza Genova Centro

3.5 star property

Photo gallery for Hotel Plaza Genova Centro

Breakfast, lunch, dinner served; international cuisine
In-room safe, desk, laptop workspace, iron/ironing board
Breakfast, lunch, dinner served; international cuisine
Front of property
Breakfast, lunch, dinner served; international cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Gym
  • Parking included
  • Laundry

Explore the area

View map
Av. Juarez 123 Zona Centro, Guadalajara, JAL, 44100
  • Place, Guadalajara Cathedral
    ‪3 min walk‬
  • Place, Degollado Theater
    ‪3 min walk‬
  • Place, Teatro Diana
    ‪14 min walk‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪45 min drive‬

Room options

View all photos for Executive Double Room

In-room safe, desk, laptop workspace, iron/ironing board

Executive Double Room

8.6 out of 10
Excellent
(205 reviews)
  • 22 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

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About the area

Guadalajara

Hotel Plaza Genova Centro is in the heart of Guadalajara, within a 5-minute walk of Degollado Theater and Guadalajara Cathedral. .This hotel is 0.8 mi (1.3 km) from Mercado Libertad and 0.9 mi (1.5 km) from Hospicio Cabanas.

What's nearby

  • Guadalajara Cathedral - 3 min walk - 0.3 km
  • Degollado Theater - 3 min walk - 0.3 km
  • Hospicio Cabanas - 12 min walk - 1.1 km
  • Teatro Diana - 14 min walk - 1.2 km
  • Jalisco Stadium - 13 min drive - 4.2 km

Getting around

  • San Juan de Dios Station - 5 min walk
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 36 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Café Boutique Degollado - ‬3 min walk
  • ‪Chai - ‬2 min walk
  • ‪Lonchería La Playita - ‬3 min walk
  • ‪Tortas Ahogadas El Güerito - ‬3 min walk

About this property

Hotel Plaza Genova Centro

Hotel with free parking, 3-minute walk to Degollado Theater
Hotel Plaza Genova Centro offers 197 air-conditioned accommodations with safes and hair dryers. Cable television is provided. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 197 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 meeting rooms

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Real Guadalajara Centro
Real Inn Centro
Real Inn Guadalajara
Real Inn Guadalajara Centro
Real Inn Guadalajara Centro Hotel
Gamma Guadalajara Centro Histórico Hotel
Real Inn Centro Hotel
Gamma Histórico Hotel
Gamma Histórico
Hotel Plaza Génova
Plaza Genova Centro
Hotel Plaza Genova Centro Hotel
Gamma Guadalajara Centro Histórico
Hotel Plaza Genova Centro Guadalajara
Hotel Plaza Genova Centro Hotel Guadalajara

Hotel Plaza Genova Centro Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1039 out of 1682 reviews
Rating 8 - Good. 399 out of 1682 reviews
Rating 6 - Okay. 137 out of 1682 reviews
Rating 4 - Poor. 54 out of 1682 reviews
Rating 2 - Terrible. 53 out of 1682 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Adriana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable, the room had a peculiar smell. I’m not sure what it was, but it smelled like mold. The air filter needed to be changed because it was dirty. I did not tell staff so that was something I could have requested, but I didn’t. Over all I was comfortable and the area is need shopping and lots of dining and cafe options. Beds were comfortable also, the restroom had lots of natural light which was nice.
Stayed 3 nights in Jul 2025

10/10 Excellent

Daisy, lawndale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

4/10 Poor

Norma

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The key card deactivated regularly and we had to stop at the counter for reactivating. When I requested a second card holder/sleeve (so each of our cards had one) the lady at the counter refused. I had to insist! She explained that only one card holder is permitted per room—petty! The use of scented toilet paper annoying. Very clean. Cleaning personnel is nice & friendly. They have water at the reception every day and is refreshing and good.
Stayed 7 nights in Jul 2025

10/10 Excellent

Dicsan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank You Expedia for the excellent stay and the Hotel Plaza Genova Centro
Stayed 9 nights in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
The walk around the area offered lots of shopping and eating choices.
Stayed 3 nights in Jul 2025

8/10 Good

GERARDO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Stayed 6 nights in Jul 2025

8/10 Good

GERARDO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The ser
Stayed 4 nights in Jul 2025

8/10 Good

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, but too busy a bit noisy at night time.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Dennice Arianna

Travelled with partner
Liked: Cleanliness, amenities
Hotel is old but served its purpose. We were on the 5th floor facing the street at first and the vehicles didn’t let us sleep. In the morning the construction started right on top of our room. Went and asked for a different room and they switched us right away. The other room was better.
Stayed 5 nights in Jul 2025

8/10 Good

Juan

Stayed 1 night in Jul 2025

8/10 Good

Kevin

Stayed 2 nights in Jul 2025

10/10 Excellent

GERARDO

Stayed 1 night in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect. No complains
Stayed 1 night in Jul 2025

2/10 Terrible

Maria

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Don’t let the pictures fool you. The customer service is great but the room is not. I love the location on the hotel because it’s close to the cathedral but it is also a bloom away from a house of prostitution. The rooms were smelly and not clean. We had blood stain on my sheets and I had to call to get them replaced, I wish I could have changed hotels but I don’t know the area. The showers were not clean, there was mold. Please stay somewhere else, I know it’s cheap but not worth it. For next time I will stay at a nicer hotel even if it’s further I rather pay for parking everytime I go to the cathedral and museums.
Stayed 3 nights in Jul 2025

8/10 Good

Beatrice

Stayed 1 night in Jul 2025

10/10 Excellent

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, clean. The best part was that I could have my family of six together in one suite. I loved it!!
Stayed 4 nights in Jul 2025

10/10 Excellent

Sukkai

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Armando

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent
Stayed 1 night in Jun 2025

4/10 Poor

Marco

Disliked: Cleanliness, amenities, property conditions & facilities
Is on the main street and is very loud unable to sleep and it seems like they do it on purpose by giving you a room on the 1st floor and the carpets are very dirty
Stayed 2 nights in Jun 2025

10/10 Excellent

Antontio

Stayed 1 night in Jul 2025

2/10 Terrible

Juan Pablo

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not incident report made
Stayed 1 night in Jun 2025

10/10 Excellent

David

Travelled with family
Liked: Amenities, property conditions & facilities
Trip was great staying there
Stayed 1 night in Jun 2025

8/10 Good

SERGIO

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

RUBEN, LAFAYETTE

Stayed 1 night in Jun 2025